TrustRadius

iFax vs. Nextiva vFAX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iFax
Score 8.8 out of 10
N/A
HIPAA-compliant fax. With advanced encryption and strict adherence to HIPAA regulations, iFax ensures maximum security for sensitive information and documents, as a HIPAA-compliant fax provider for businesses. The vendor states iFax has earned the
$0
Nextiva vFAX
Score 8.0 out of 10
N/A
Nextiva's vFAX enables users to send and receive secure, electronic faxes from anywhere on any device, to free users from fax machines.
$9.95
per month 500 pages
Pricing
iFaxNextiva vFAX
Editions & Modules
No answers on this topic
Essential
$9.95
per month 500 pages
Professional
$18.95
per month 1,000 pages
HIPAA Compliant
Custom
Offerings
Pricing Offerings
iFaxNextiva vFAX
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details—20% discount for annual subscription.
More Pricing Information
Community Pulse
iFaxNextiva vFAX
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
iFaxNextiva vFAX
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
Enterprises
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iFaxNextiva vFAX
Likelihood to Recommend
9.0
(16 ratings)
8.0
(2 ratings)
User Testimonials
iFaxNextiva vFAX
Likelihood to Recommend
iFax
iFax is the best for people who need to submit documents to government agencies and offices that don't use email as a means to sends pdf files and other forms of documents like word, excel, etc. It is best for those who only need to send less than 5 pages of documents to the recipient.
AJ Morin | TrustRadius Reviewer
Read full review
Nextiva
Perfect for those who don't use faxes significantly but need a reliable cost efficient service with good customer service. I don't think it would be best for those who need to use frequently, especially sending or receiving larger documents.
Michelle Simpson, Esq. | TrustRadius Reviewer
Michelle Simpson, Esq.
Managing Attorney
Read full review
Pros
iFax
  • The sign-up to use their service was really easy.
  • The online dashboard for my account was intuitive and had a nice look.
  • Setting up the account so I was ready to send my first fax was smooth and simple.
  • Sending my first fax was very simple and took very little time.
MM
Read full review
Nextiva
  • Reliable 24/7 faxing services
  • HIPAA compliant faxing
  • great customer support
  • Ease of use
CC
Chad Crewell
IT Director
Read full review
Cons
iFax
  • I would like to see a better price package that caters to small clinics.
  • The clarity of uploaded logo images is not the best and improvement is needed to promote a more professional look.
  • I am not aware of any referral offers for small business that refer other clinics to use the product, which would be helpful to all parties.
Verified User
Anonymous
Read full review
Nextiva
  • Better functionality for the online portal
  • Better connection for larger documents
  • More consistency for sending faxes via email
Michelle Simpson, Esq. | TrustRadius Reviewer
Michelle Simpson, Esq.
Managing Attorney
Read full review
Alternatives Considered
iFax
the services were honestly the same but efax forces you to add a credit card so that they can charge you once a month in order to get their free trial. I only sent one fax with efax this year and canceled immediately. at least with ifax I can send one small document per month
Verified User
Anonymous
Read full review
Nextiva
No answers on this topic
Return on Investment
iFax
  • Having faxing capabilities makes my company look more professional.
  • It is helpful to have faxing capabilities to better communicate with other providers as well as insurance companies, however I have only noted a small ROI at this time.
  • With faxing capabilities my referrals have increased from providers.
Verified User
Anonymous
Read full review
Nextiva
  • Saves us thousands yearly compared to old fax services we were using
  • allows us to fax with ease and simple setup
CC
Chad Crewell
IT Director
Read full review
ScreenShots

iFax Screenshots

Screenshot of the dashboard where users can send and receive fax through filling all the needed information and preferred time. This helps users to schedule a fax that needs to be sent in a preferred schedule/time.Screenshot of Professional Settings, where users can customize their profile's privacy, and the information to be shown in faxes.Screenshot of a customizable fax number depending on preferred location.Screenshot of the screen where users can: Scan: Capture documents with the mobile scanner, included in apps. Import: Connect to cloud storage platforms, import documents, and fax them securely. Fax: Use the iFax website or mobile fax apps to fax from any device. Store: Maintain an encrypted fax history in the cloud for optimal security and accessibility.Screenshot of New fax number creation (or use an existing number). - Dedicated fax numbers are available to new users - Transfer an existing business fax number to keep it so there is no need to update contacts and print-ads - Porting an existing fax number takes 3-5 days - A toll-free number can be generated, or a fax local numberScreenshot of iFax uses military-grade 256-bit AES end-to-end encryption, helping businesses to comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax a fax solution for regulated industries like legal, finance, healthcare, insurance, and real estate.