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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ignition

    Score8.5 out of 10
    N/AIgnition is a platform for professional services that automates and optimizes proposals, client agreements, billing and payment collection to put an end to late payments, unbilled work and mundane repetitive admin.

    $49

    per month

    SignRequest, now part of Box

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.

    $0

    per user

    Pricing
    IgnitionSignRequest, now part of Box
    Editions & Modules
    Solo
    $49
    per month
    Core
    $149
    per month
    Pro
    $249
    per month
    Pro+
    $499
    per month
    Start
    $0.00
    per user
    Professional
    $8.00
    per user
    SME
    minimal $16.00
    $4.00 per user
    Enterprise
    Custom
    per user
    API
    Custom
    per installation
    Offerings
    Pricing Offerings
    IgnitionSignRequest, now part of Box
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.For text message verification and bank payment verification additional fees apply
    More Pricing Information
    Community Pulse
    IgnitionSignRequest, now part of Box
    Considered Both Products
    Ignition
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    IgnitionSignRequest, now part of Box
    Proposal Creation & Organization
    Comparison of Proposal Creation & Organization features of Ignition and SignRequest, now part of Box
    Feature
    Ignition
    8.9
    3 Ratings
    13% above category average
    SignRequest, now part of Box
    -
    Ratings
    Proposal branding8.03 Ratings00 Ratings
    Proposal templates9.03 Ratings00 Ratings
    Proposal content library updates9.52 Ratings00 Ratings
    Searchable proposal database9.03 Ratings00 Ratings
    Proposal Collaboration & Workflow
    Comparison of Proposal Collaboration & Workflow features of Ignition and SignRequest, now part of Box
    Feature
    Ignition
    8.4
    3 Ratings
    6% above category average
    SignRequest, now part of Box
    -
    Ratings
    Proposal collaboration & approval8.03 Ratings00 Ratings
    User permissions/proposal editing controls7.52 Ratings00 Ratings
    Sales proposal workflow10.02 Ratings00 Ratings
    Proposal automation user interface8.03 Ratings00 Ratings
    Proposal Delivery
    Comparison of Proposal Delivery features of Ignition and SignRequest, now part of Box
    Feature
    Ignition
    8.3
    3 Ratings
    3% above category average
    SignRequest, now part of Box
    -
    Ratings
    Proposal distribution9.03 Ratings00 Ratings
    Interactive proposals8.02 Ratings00 Ratings
    Proposal content tracking8.02 Ratings00 Ratings
    Best Alternatives
    IgnitionSignRequest, now part of Box
    Small Businesses
    Qwilr
    Score8.1 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IgnitionSignRequest, now part of Box
    Likelihood to Recommend
    8.0
    (3 ratings)
    8.0
    (20 ratings)
    Usability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (6 ratings)
    User Testimonials
    IgnitionSignRequest, now part of Box
    Likelihood to Recommend
    Ignition
    Ignition (initially called Practice Ignition) performs quite well at proposal building, contract development, tracking and invoicing, payment and collections. The only issues where I see Ignition not being a good fit is in smaller firms that require a more feature rich plan. A perfect example is a solo firm has a limited number of proposals they can activate, and would have to spend extra for additional features like multiple e-signatures.
    Incentivized
    Read full review
    Discontinued Products
    It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
    Incentivized
    Read full review
    Pros
    Ignition
    • Automatic Payments: You set up a proposal to collect payments once and you don't have to worry about bugging the client for payment every month.
    • Amazing support: I have always received answers from the support team within the same day. They are very patient and understanding.
    • Integrates with Xero: It integrates with our accounting software, making reporting faster.
    Incentivized
    Read full review
    Discontinued Products
    • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
    • Price- SignRequest has one of the more attractive price points for businesses.
    • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
    Incentivized
    Read full review
    Cons
    Ignition
    • The charge back process is messy and not transparent enough. When there is a charge back, PI deducts the amount from other payments settling on the same day, and does not provide a break down of the amounts. This makes it impossible to track without getting help from support.
    • PI should send email alerts monthly (or at some interval determined by user) for expiring engagements.
    • PI should allow the client to make service selections -- we should be able to offer 2 or 3 options under a service offering, and the client chooses and sees the impact on monthly/annual pricing.
    • PI should allow for more than 2 templates (Business and Individual).
    • PI should integrate with Jet Pack Workflow to automate the creation of new jobs once a proposal is approved.
    Incentivized
    Read full review
    Discontinued Products
    • I think the "prepare document" screen can be a little more user-friendly
    • A way to keep the documents organized a bit better on the documents screen
    • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
    Incentivized
    Read full review
    Usability
    Ignition
    The Ignition product is quite usable for the average user. The app has preloaded templates that can get even new-hires to navigate the software and set up proposals. The only area where I see the Ignition product lacking is the additional fees smaller firms may have to pay to get the full feature advantages of the product.
    Incentivized
    Read full review
    Discontinued Products
    I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
    Incentivized
    Read full review
    Support Rating
    Ignition
    No answers on this topic
    Discontinued Products
    Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
    Incentivized
    Read full review
    Alternatives Considered
    Ignition
    You aren't able to customize the design of the proposal, but it surpases everything we have ever tried. It's easy to use and quick to learn.
    Incentivized
    Read full review
    Discontinued Products
    Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
    Incentivized
    Read full review
    Return on Investment
    Ignition
    • We have reduced our A/R by 60% and expect to completely eliminate A/R by the end of this year.
    Incentivized
    Read full review
    Discontinued Products
    • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
    • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
    Incentivized
    Read full review
    ScreenShots

    Ignition Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    SignRequest, now part of Box Screenshots

    Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes