Ignition vs. SignRequest, now part of Box

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ignition
Score 8.5 out of 10
N/A
Ignition is a platform for professional services that automates and optimizes proposals, client agreements, billing and payment collection to put an end to late payments, unbilled work and mundane repetitive admin.
$49
per month
SignRequest, now part of Box
Score 9.5 out of 10
Small Businesses (1-50 employees)
SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.
$0
per user
Pricing
IgnitionSignRequest, now part of Box
Editions & Modules
Solo
$49
per month
Core
$149
per month
Pro
$249
per month
Pro+
$499
per month
Start
$0.00
per user
Professional
$8.00
per user
SME
minimal $16.00
$4.00 per user
Enterprise
Custom
per user
API
Custom
per installation
Offerings
Pricing Offerings
IgnitionSignRequest, now part of Box
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.For text message verification and bank payment verification additional fees apply
More Pricing Information
Community Pulse
IgnitionSignRequest, now part of Box
Features
IgnitionSignRequest, now part of Box
Proposal Creation & Organization
Comparison of Proposal Creation & Organization features of Product A and Product B
Ignition
9.0
2 Ratings
14% above category average
SignRequest, now part of Box
-
Ratings
Proposal branding8.52 Ratings00 Ratings
Proposal templates8.52 Ratings00 Ratings
Proposal content library updates9.52 Ratings00 Ratings
Searchable proposal database9.52 Ratings00 Ratings
Proposal Collaboration & Workflow
Comparison of Proposal Collaboration & Workflow features of Product A and Product B
Ignition
8.5
2 Ratings
8% above category average
SignRequest, now part of Box
-
Ratings
Proposal collaboration & approval9.02 Ratings00 Ratings
User permissions/proposal editing controls7.52 Ratings00 Ratings
Sales proposal workflow10.02 Ratings00 Ratings
Proposal automation user interface7.52 Ratings00 Ratings
Proposal Delivery
Comparison of Proposal Delivery features of Product A and Product B
Ignition
7.3
2 Ratings
8% below category average
SignRequest, now part of Box
-
Ratings
Proposal distribution10.02 Ratings00 Ratings
Interactive proposals4.01 Ratings00 Ratings
Proposal content tracking8.02 Ratings00 Ratings
Best Alternatives
IgnitionSignRequest, now part of Box
Small Businesses
QuoteWerks
QuoteWerks
Score 9.7 out of 10
Foxit eSign
Foxit eSign
Score 9.2 out of 10
Medium-sized Companies
QuoteWerks
QuoteWerks
Score 9.7 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Conga CLM
Conga CLM
Score 8.8 out of 10
DocuSign
DocuSign
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IgnitionSignRequest, now part of Box
Likelihood to Recommend
10.0
(2 ratings)
8.0
(20 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.8
(6 ratings)
User Testimonials
IgnitionSignRequest, now part of Box
Likelihood to Recommend
Ignition
It can be used to invoice for anyone, so I will always recommend it.
Read full review
Discontinued Products
It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
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Pros
Ignition
  • Proposal process. PI makes it easy to create and send proposals to new and existing clients, collect their payment info, and get signature on the engagement letter.
  • Easily identify engagements that will be expiring, so we can begin to assemble a renewal.
  • Communication to and from the client during the proposal process, which keeps everything associated with the proposal together in one place.
Read full review
Discontinued Products
  • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
  • Price- SignRequest has one of the more attractive price points for businesses.
  • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
Read full review
Cons
Ignition
  • I would love to see it really support other industries better, like Marketing. There are workarounds for invoicing and set up, but it could be easier.
  • I would love the option to be able to send the client a single proposal with different options and allow them to select which one they want to move forward with. Right now we have to send a proposal for each option.
  • I would love for there to be user permissions where certain users can log in to see the proposals they are associated with without seeing everything.
Read full review
Discontinued Products
  • I think the "prepare document" screen can be a little more user-friendly
  • A way to keep the documents organized a bit better on the documents screen
  • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
Read full review
Usability
Ignition
No answers on this topic
Discontinued Products
I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
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Support Rating
Ignition
No answers on this topic
Discontinued Products
Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
Read full review
Alternatives Considered
Ignition
You aren't able to customize the design of the proposal, but it surpases everything we have ever tried. It's easy to use and quick to learn.
Read full review
Discontinued Products
Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
Read full review
Return on Investment
Ignition
  • We have reduced our A/R by 60% and expect to completely eliminate A/R by the end of this year.
Read full review
Discontinued Products
  • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
  • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
Read full review
ScreenShots

Ignition Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

SignRequest, now part of Box Screenshots

Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes