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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SignRequest, now part of Box

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.

    $0

    per user

    Pricing
    SignRequest, now part of Box
    Editions & Modules
    Start
    $0.00
    per user
    Professional
    $8.00
    per user
    SME
    minimal $16.00
    $4.00 per user
    Enterprise
    Custom
    per user
    API
    Custom
    per installation
    Offerings
    Pricing Offerings
    SignRequest, now part of Box
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsFor text message verification and bank payment verification additional fees apply
    More Pricing Information
    Community Pulse
    SignRequest, now part of Box
    Considered Both Products
    Discontinued Products
    Chose SignRequest, now part of Box
    SignRequest is far and away more afforable than its competitors. Their support is also very responsive and willing to make improvements whereas its competitors seem to be a bit more unapproachable as far as their support goes. I have been able to resolve billing and reporting …
    Incentivized
    Chose SignRequest, now part of Box
    Friendly interface, affordable costs, easy to understand and use, personalized language. You can manage users, templates and documents.
    Incentivized
    Chose SignRequest, now part of Box
    I haven't used this in my role, but as a customer, I have used this program and it was nice. The pricing model, however, is far outside the reach for most small businesses. This is why I didn't consider Adobe Sign when trying to find a solution that meets our business needs.
    Incentivized
    Chose SignRequest, now part of Box
    Less money and easier to set up than more well-branded e-signature platforms. Unlimited contracts on paid plans, which is a lot more than any other e-signature software I've used before. And under the free plan, you can get 15 contracts signed with limited features. For smaller …
    Incentivized
    Chose SignRequest, now part of Box
    When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the …
    Incentivized
    Chose SignRequest, now part of Box
    We actually ended up switching to HelloSign after about three months. The main reason was the depth of the Salesforce integration that we needed to have. SignRequest is a really top-notch product for the market they play in. Small businesses especially will be able to use the …
    Incentivized
    Chose SignRequest, now part of Box
    Annual rates with SignRequest were very affordable.
    Incentivized
    Chose SignRequest, now part of Box
    They have an unlimited free plan. In other words, you can sign as many documents as you want for free each month. The others (last I checked) limited your total number of signed docs on the freemium plan. That's certainly nice. SignRequest's upgrades come from more features …
    Incentivized
    Chose SignRequest, now part of Box
    SignRequest is actually easier to use than SigningHub. It's much easier to just go to wherever you need a signature in the document and add the field. It's also got a cleaner interface, in my opinion, which makes it easier to figure out what's going on. I think that for someone …
    Incentivized
    Chose SignRequest, now part of Box
    SignRequest is easier and quicker to use, integrates into Google services, and really is a smooth process overall. I found the other E-Sign product I've used to be less user-friendly, and perhaps more dated in its design. With the other product I tried, there were several …
    Incentivized
    Chose SignRequest, now part of Box
    I think SignRequest offers more and more powerful customization options thank competitors. I wasn't a fan of the user interface and usability when trying to customize documents on competitors' products, but SignRequest was easy. I also like SignRequest's template functionality …
    Incentivized
    Chose SignRequest, now part of Box
    Unlike Adobe Acrobat DC, SignRequest is actually designed to request signatures and presents itself as such to my clients. DocuSign is not as user-friendly and approachable as SignRequest in my opinion. Even the free version of SignRequest offers more options and functionality …
    Incentivized
    Chose SignRequest, now part of Box
    Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools …
    Incentivized
    Chose SignRequest, now part of Box
    DocuSign is used in other areas of our business (client contracts, MSAs, SOWs, etc.) because it integrates with Salesforce and because we are a partner. We don't use DocuSign for HR purposes because DocuSign automatically creates a copy of the document in Salesforce, which …
    Incentivized
    Chose SignRequest, now part of Box
    Unfortunately, I have no experience with alternatives. SignRequest seemed the most value for money at the time we made the decision to start e-signing.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    SignRequest, now part of Box
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternatives
    User Ratings
    SignRequest, now part of Box
    Likelihood to Recommend
    8.0
    (20 ratings)
    Usability
    10.0
    (1 ratings)
    Support Rating
    8.8
    (6 ratings)
    User Testimonials
    SignRequest, now part of Box
    Likelihood to Recommend
    Discontinued Products
    It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
    • Price- SignRequest has one of the more attractive price points for businesses.
    • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • I think the "prepare document" screen can be a little more user-friendly
    • A way to keep the documents organized a bit better on the documents screen
    • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
    • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
    Incentivized
    Read full review
    ScreenShots

    SignRequest, now part of Box Screenshots

    Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes