Imagicle vs. OpenText XM Fax

Imagicle is a powerful communications tool that guarantees the same user experience on all devices, the office and remotely, working perfectly from any place and device so that we all feel comfortable with the best customer service integrated with solutions that we already use. providing great benefits and development to advance.

Incentivized

XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place

Incentivized

• Imagicle is a platform that has made it easy for me to start and organize communication through calls with my work team, a perfect online collaboration tool that increases productivity and saves time with wonderful features and functions that fit what we always need.
• I really like that it allows companies and teams to manage accessibility and call flow in a simple and intuitive way, with 100% call recording and voice analysis. It is a tool that works perfectly adjusting to all kinds of needs.

Incentivized

• Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
• XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
• XM Fax provided onsite sales support for sales and technical training.

Incentivized

• Imagicle is a call platform that guarantees transparent and immediate processes when receiving calls, offering immediacy to our clients without wasting their time, it is an excellent tool with features that fit all kinds of needs because Imagicle is for everyone who most What I like is that it is compatible with assistance tools for users with visual disabilities, a fast, simple and safe tool that guarantees great results.

Incentivized

• Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.

Imagicle is wonderful because it allows me to work in a much more productive and collaborative way as well as offer a unique and intelligent service to my clients. I can manage calls online which saves time on travel expenses and money, storage, and recording. It provides excellent functions that help increase productivity and ah great results in unified communications, delivers quality with secure calls is perfect for collaborating online and exceeding customer expectations. In addition to being easy to use, it offers a free trial.

Incentivized

XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.

• At the time of calls, it shows the name, number and photo of the contact, which makes it much easier to identify clients, it is a platform that works visually, safely and quickly, allowing calls to be answered with just one click, controlling each status of colleagues with the opportunity also to place the calls in queue.

Incentivized

• I m not sure on pricing or how XMedius is pricing solutions now
• Cloud-based / vs On-Prem I think my vote always goes for on Prem
• ROI (not my field)