iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.
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PDF Xchange Viewer and Editor
Score 8.6 out of 10
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PDF Xchange Viewer and Editor is a pdf editing and conversion software offering from Tracker Software Products. It includes features such as create pdf and convert to pdf.
Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
If you'd like to switch from Adobe to a less expensive and more robust solution, you can choose PDF X Change. It does everything other expensive solutions do. We are using it to add some additional information on scanned PDF files and Sign them and it does it in a simple and easy way. You can use to combine multiple files into one, creating PDF from different resources.
Complicated setup. On initial installation it is cumbersome to configure on each workstation just to connect to service.
Does not enforce structure. Once setting up structure, users can save outside of iManage Work and make their own files and folders under pre-configured system.
Outlook is a finicky software, access to iManage Work depends on Outlook, nothing against iManage Work, but it sometimes has issues caused by the application it relies on.
There have been a couple of instances where I struggled to locate a feature that I thought was missing. A quick reply from support staff usually help me find and understand the feature better.
It's easy to use, making it very efficient for us as we do not have to train additional people on how to use this software. It opens up documents quickly and saves quickly as well. Overall the usability is not an issue for us at all. It is also extremely easy to integrate it with other PDF programs.
Performance wise, PDF Xchange Viewer and Editor is flawless. It runs fast, and I haven't experienced any immediately crashing. The reports save quickly, and the document size is never an issue. It saves into a regular PDF, and we're able to open it on any other program or computer. All text boxes, features, and headers show up flawlessly on other programs.
We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
PDF Xchange hits a sweet spot for me and my users. It is powerful, includes a full suite of creation, markup, and management tools. It is very affordable.
Bluebeam is too much that isn't print and PDF related. It is EXPENSIVE ... more than $300 per person before almost mandatory additional training.
PDF Creator is good for PDF creation. It doesn't include markup and management tools.
