Item: PDF Xchange Viewer and Editor
Rating: 8
Author: David P. Martin

Overall Satisfaction with PDF Xchange Viewer and Editor

Use Cases and Deployment Scope

We are a law firm representing individuals with ERISA claims. Part of our process requires us to obtain the claim record from the insurer or plan and then apply optical character recognition to the document, and Bates stamp the document. The claim records may be anywhere from 500 pages to 10,000 pages. Then we also create bookmarks on the PDF that serve as a log, noting key documents and describing sections of the PDF. This process allows us to easily search the document at all later points during the case and keep track of the location of key documents for when the need arises.

Pros and Cons

Pros

Application of optical character recognition.
Bates stamping.

Cons

It is not as intuitive as some PDF editors.
I often use the search function to find the feature I am looking for.

Return on Investment

We have tried several different PDF viewers and editors. This has worked as well as all.
This software is much more cost-effective compared to many other products on the market.
I especially enjoy not paying a monthly fee for this software. You can pay a fee for support and I did so for the first year, but I never had a support issue.

Usability

It does everything I need, such as OCR, redaction, Bates stamping, bookmarking, and handling large PDF files without crashing. It also does well with the extraction and addition of documents.

Alternatives Considered

Foxit PDF Editor, Nitro Productivity Suite and Adobe Acrobat

I have had problems with other software crashing with large PDF files, except for Adobe. However, Adobe Acrobat is very expensive, and this has done as well for me as Adobe Acrobat. I also dislike monthly fees since income for our business can rise and fall. I prefer to spend the money when I have the income and then not have expenses during the low times.

Key Insights

Do you think PDF Xchange Viewer and Editor delivers good value for the price?

Yes

Are you happy with PDF Xchange Viewer and Editor's feature set?

Yes

Did PDF Xchange Viewer and Editor live up to sales and marketing promises?

Yes

Did implementation of PDF Xchange Viewer and Editor go as expected?

Yes

Would you buy PDF Xchange Viewer and Editor again?

Yes

Other Software Used

Quickbooks Online Payroll, Filevine, Microsoft 365

Likelihood to Recommend

This software handles large PDF files and has not crashed for me, unlike some other PDF software. It does what I need very well, although it has a lot of features beyond what I need. It extracts and adds documents easily and certainly does well with its search function after applying optical character recognition.

PDF Xchange Viewer and Editor Feature Ratings

Comments

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Good Reliable PDF Viewer and Editor for the Money.