TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Imonggo

    Score8 out of 10
    N/AImonggo is a free web-based point of sale solution that launched in 2009. The vendor says currently it is scaling to address the various needs of states across global markets to become the authority in a point-of-sale solution for growing businesses.

    $30

    per month, per branch

    J.P. Morgan Payments

    Score7.7 out of 10
    N/AJ.P. Morgan Payments now integrates the functionality of WePay, a payment processing and mobile point-of-sale (mpos) software solution. WePay was acquired by Chase in 2017.N/A
    Pricing
    ImonggoJ.P. Morgan Payments
    Editions & Modules
    Premium
    $30
    per month, per branch
    No answers on this topic
    Offerings
    Pricing Offerings
    ImonggoJ.P. Morgan Payments
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ImonggoJ.P. Morgan Payments
    Small Businesses
    Square POS
    Score9 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Payoneer
    Score8 out of 10
    Enterprises
    No answers on this topic
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ImonggoJ.P. Morgan Payments
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.0
    (8 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ImonggoJ.P. Morgan Payments
    Likelihood to Recommend
    Imonggo
    With all of the supplies and outreach we do with clients, Imonggo is really good at tracking that inventory. We can scan it in to have a detailed accounting of where our supplies end up located. We can scan them out to track which department is using supplies and at which quantities. This helps us keep track of our inventory usage rates and therein our connections with clients. This extremely useful in our grant reporting so we can track spending and demonstrate that money is translating to tangible benefits for our clients.
    Incentivized
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    JPMorgan Chase & Co.
    It is good when you need a temporary (or permanent) solution to get funds to your bank account for something as small as a one time event, recurring or larger. It has reputable companies that use it and seems to integrate easily with most systems and accounts. You will have to go through a whole setup, with your bank accounts, etc.
    Incentivized
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    Pros
    Imonggo
    • Inventory management - It's easy to update inventories and organize items with specific tags.
    • Client information - It's easy to update basic client information into the system and maintain easy access to their records.
    • Visualization - It can visualize inventory quantities and helps provide a graphical representation of which department is consuming which resources.
    • UI - The UI is pretty paired down so it's not cluttered and limits the options to only what is relevant to your given task.
    Incentivized
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    JPMorgan Chase & Co.
    • Easy for new users to set up a WePay account.
    • Easy and quick for users with WePay accounts to make donations.
    • Fairly quick payouts to organizations who receive donations through our platform.
    Incentivized
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    Cons
    Imonggo
    • Design - While the UI is navigable, the design looks a bit dated.
    • Server issues - Occasionally the web-based client is too slow to process information and can result in a double input of said information. It's not life ending but a bit annoying at times.
    • Custom Tagging - Most of the tags we input to classify inventory have to be entered manually, it would really nice to have those populate automatically.
    • Inventory buttons - They used to have buttons that you could click to change the inventory in a given field, now you just have to enter the number in the field itself. Was much nicer to have the option of both.
    Incentivized
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    JPMorgan Chase & Co.
    • Admin reporting could be improved
    • Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
    • Difficult to give switch the admin role after it has already been assigned
    • No credit card swipers
    • Only way to process a transaction is directly through the website
    Incentivized
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    Likelihood to Renew
    Imonggo
    It's something we've used for a while now and we're pleased ultimately with its functionality. This is not to say its perfect, it isn't, but accomplishes a lot of what we need it to do. The fact we've been able to utilize it outside of a traditional retail environment speaks to its versatility and adaptability. For those reasons we'll continue to use until we're presented with a better alternative.
    Incentivized
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    JPMorgan Chase & Co.
    No answers on this topic
    Usability
    Imonggo
    It's pretty phenomenal for inventory management/POS of functions. Relatively easy to use and incorporate into our process. The lack of customization and categorization from the client/customer tracking side of the software is its big limitations and the only frustration for a usability perspective.
    Incentivized
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    JPMorgan Chase & Co.
    No answers on this topic
    Reliability and Availability
    Imonggo
    Yes it's always available. We've never had an outage issue.
    Incentivized
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    JPMorgan Chase & Co.
    No answers on this topic
    Performance
    Imonggo
    It usually loads quickly and without hesitation. There are the occasional slow moments in connectivity that can present small frustrations, but nothing majorly inhibiting. We haven't integrated it apart from being a standalone application.
    Incentivized
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    JPMorgan Chase & Co.
    No answers on this topic
    Support Rating
    Imonggo
    The few times we've used them, they've been really solid. The only reason they didn't a perfect 10 is that we haven't had a major hiccup by which to judge them.
    Incentivized
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    JPMorgan Chase & Co.
    No answers on this topic
    Implementation Rating
    Imonggo
    It's hard to give anything a perfect 10 when it comes to implementation unless it does it all for you. Our biggest complaint was the time it took to set up everything in the software, though to be fair that's almost always going to be the case with inventory management software. The lack of auto-populate fields did slow us down some, but ultimately we got the set up done without egregious headaches, that's a win in my book.
    Incentivized
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    JPMorgan Chase & Co.
    No answers on this topic
    Alternatives Considered
    Imonggo
    Imonggo makes things simpler given its relatively clean UI and simple options tree that results from each click. Salesforce can do more and use custom tracking more efficiently but is more of a pain to set up and maintain. Xero handles inventory management in a different way than Imonggo and for day to day purposes its easier for our staff to use Immongo. Imonggo lets lower level staff interact with our inventory and we can set up access for them to more akin to its typical POS service, scanning out inventory for clients.
    Incentivized
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    JPMorgan Chase & Co.
    PayPal has it's own niche, and have more stand alone options, but they are confusing to navigate unless you are in their system a lot. Integration can take a lot more time to do and test out. Plus WePay charges less than PayPal does which in this case is an advantage.
    Incentivized
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    Scalability
    Imonggo
    It works exactly as we intend the vast majority of the time. There are moments where the software is slow to respond and thus causes duplicate input of information. That may be the fault of our machine/internet connection, but it happens with enough frequency that it can be a small hiccup. Usually any hiccups that it presents can be remedied immediately.
    Incentivized
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    JPMorgan Chase & Co.
    No answers on this topic
    Return on Investment
    Imonggo
    • Inventory management - This has been extremely helpful to track what we're using and in what quantities. Makes budgeting a lot easier and more accurate.
    • Client engagement - It's helped us engage and maintain clients, but by the same token has proven limited as it's difficult to separate clients into custom subcategories.
    • Grant reporting - The numbers generated through Imonggo are really helpful for providing numerical feedback to our funders.
    Incentivized
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    JPMorgan Chase & Co.
    • Cuts down on sales time because Wepay does the approval instantly
    • Less return on a per transaction basis because the Wepay fees are pretty high to start with so we can't mark them up too high
    Incentivized
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