Impero Remote Manager (discontinued) vs. SolarWinds Dameware Remote Everywhere (DRE)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Impero Remote Manager (discontinued)
Score 8.0 out of 10
N/A
Impero Remote Manager, from the education management software company Impero Software in the UK, is a remote access and administration tool for troubleshooting and assistance. Impero services primarily the education sector. It is no longer available.N/A
SolarWinds Dameware Remote Everywhere (DRE)
Score 8.3 out of 10
N/A
SolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end…N/A
Pricing
Impero Remote Manager (discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Impero Remote Manager (discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Impero Remote Manager (discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Top Pros
Top Cons
Features
Impero Remote Manager (discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Impero Remote Manager (discontinued)
4.5
1 Ratings
59% below category average
SolarWinds Dameware Remote Everywhere (DRE)
9.1
13 Ratings
10% above category average
Screen sharing7.01 Ratings8.113 Ratings
File transfer4.01 Ratings10.013 Ratings
Instant message5.01 Ratings10.012 Ratings
Secure remote access with Smart Card authentication5.01 Ratings00 Ratings
Access to sleeping/powered-off computers2.01 Ratings9.09 Ratings
Over-the-Internet remote session5.01 Ratings9.113 Ratings
Initiate remote control from mobile4.01 Ratings10.09 Ratings
Remote management of servers & workstations6.01 Ratings9.112 Ratings
Remote Active Directory® management3.01 Ratings00 Ratings
Centralized management dashboard3.01 Ratings9.112 Ratings
Session record6.01 Ratings8.99 Ratings
Annotations3.01 Ratings5.95 Ratings
Monitoring and Alerts5.01 Ratings9.99 Ratings
Multi-platform remote control5.01 Ratings10.010 Ratings
Best Alternatives
Impero Remote Manager (discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Small Businesses
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Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.3 out of 10
mRemoteNG
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Score 9.3 out of 10
Enterprises
Remote Desktop Services
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
Impero Remote Manager (discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Likelihood to Recommend
6.0
(1 ratings)
9.0
(13 ratings)
Support Rating
8.0
(1 ratings)
8.1
(10 ratings)
User Testimonials
Impero Remote Manager (discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Likelihood to Recommend
Impero Software
Where we use the Impero Remote Manager is in a school setting and it works really well for us. We have our teachers use it every day to make sure their students are always on track. It works really well for students that we know are likely to get off track. We can see their screen and know exactly when they get off track and can get them back on track quickly.
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SolarWinds
I think for ANY environment it's worth taking it out for a test drive. It's very powerful, especially when using the agent to connect to sessions where the end user doesn't need admin rights but when not in a VDI environment it likely would perform better with its built in functionality to ask for elevation. It is really powerful, even with the ability to run command line scripts without the user seeing (kind of a built in psexec) and it does work with Mac and Linux to some degree too so it really is worth trying out regardless of your environment. It may be just what you're looking for and the sales folks at DRE are not pushy at all, at least in my experience, and give great advice even at the expense of selling less licenses!
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Pros
Impero Software
  • It allows us to keep track of our students.
  • The user interface is really easy to use and understand.
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SolarWinds
  • The ability to send ad hoc links to a Samanage ticket allows users to be helped even if they're on their home computer and need assistance logging into our VPN was essential for us in the COVID-19 transition to an at home workforce!
  • The methods of deployment are nice and easily managed through GPO.
  • The interface of seeing waiting sessions and options to collaborate with other technicians is nice and user friendly.
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Cons
Impero Software
  • It crashes frequently, so that could be fixed.
  • The ability to take over a student's screen could be a little easier as well.
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SolarWinds
  • Connectivity to a helpdesk/knowledgebase would be nice feature so users can do self-help
  • Offering a branded version of the client/agent would be a nice touch for businesses
  • A web-only version of the technician console for remote support would be a nice feature
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Support Rating
Impero Software
The support for Impero Remote Manager is actually really good and I have been pleased every time I have had to work with them. Any time I've had an issue with the software, I've been able to call support and have the issue resolved very quickly and things start working again.
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SolarWinds
SolarWinds Dameware Remote Everywhere is an easy to use software package. The manuals are easy to understand, and the installation is simple and straightforward. The Maintenance and support costs are relatively reasonable, and we maintain support and maintenance strictly for the upgrades rather than support. Over the years, SolarWinds has released numerous feature enhancements to the software package, making SolarWinds Dameware Remote Everywhere indispensable on our network.
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Alternatives Considered
Impero Software
In overall features and what LanSchool can do, we actually like that product better than Impero. The reason why we went with Impero was because of the price. It has similar features but ultimately was a lot cheaper, so we chose Impero. We are a small charter school, so our budget is a lot smaller than in other school districts.
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SolarWinds
We basically selected this for our one of the SolarWinds Project. In that we needed to take remote session and screensharing and do the analysis and troubleshooting. In our initial analysis itself we got the excellent result, and it was too quick. We were very much inspired from this. Later on, we started using SolarWinds Dameware Remote Everywhere (DRE) for almost all the projects of SolarWinds. Highly appreciated, thanks team.
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Return on Investment
Impero Software
  • It keeps students on task.
  • It allows our teachers to better manage how their students are using Chromebooks.
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SolarWinds
  • seamless installation of MSI or EXE
  • No Codes to enter when installing agent
  • Agent automatically connects to cloud dashboard
  • our deployment tool has messed up a couple of times, so agents get uninstalled or not installed when this occurs, and we can't see a computer in the dashboard
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ScreenShots

SolarWinds Dameware Remote Everywhere (DRE) Screenshots

Screenshot of Fast remote controlScreenshot of Live chatScreenshot of Remote desktop on mobileScreenshot of Reporting engineScreenshot of Secrets vaultScreenshot of Session information details