Dameware Remote Everywhere has been GREAT!!!
February 02, 2022

Dameware Remote Everywhere has been GREAT!!!

Brent Carteaux | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Dameware Remote Everywhere (DRE)

We use Dameware Remote Everywhere to connect to remote users in our network, or while they work away from the office. During this process, sometimes we need to transfer files to the remote systems.

Pros

  • remote assistance
  • internet based remote assistance
  • file transfer within the aplication
  • chat messaging with the user

Cons

  • remote installation without admin credentials - then allow admin to perform full install once connected
  • AD Deployment of application
  • grouping of computers for staff that are enabled as a user
  • seamless installation of MSI or EXE
  • No Codes to enter when installing agent
  • Agent automatically connects to cloud dashboard
  • our deployment tool has messed up a couple of times, so agents get uninstalled or not installed when this occurs, and we can't see a computer in the dashboard
overall, we have been loyal to Solarwinds Dameware in the past, so moving to Dameware Remote Everywhere w=once it became more mature was a no-brainer.

Do you think SolarWinds Dameware Remote Everywhere (DRE) delivers good value for the price?

Yes

Are you happy with SolarWinds Dameware Remote Everywhere (DRE)'s feature set?

Yes

Did SolarWinds Dameware Remote Everywhere (DRE) live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Dameware Remote Everywhere (DRE) go as expected?

Yes

Would you buy SolarWinds Dameware Remote Everywhere (DRE) again?

Yes

Dameware Remote Everywhere has been great for us. we have previously used Dameware Mini Remote Control, and it was great. We updated to this version because it was cloud-based, and offered a better connection to our remote staff.

SolarWinds Dameware Remote Everywhere (DRE) Feature Ratings

Remote Administration
10.0
Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Centralized management dashboard
10
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
10
Multi-platform remote control
Not Rated

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