TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Dameware Remote Everywhere (DRE)

    Score8.1 out of 10
    N/ASolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end…N/A
    Pricing
    SolarWinds Dameware Remote Everywhere (DRE)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    SolarWinds Dameware Remote Everywhere (DRE)
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    SolarWinds Dameware Remote Everywhere (DRE)
    Considered Both Products
    SolarWinds
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    Much better product than above. Screen control is more comprehensive, better connectivity through reboots.
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    We basically selected this for our one of the SolarWinds Project. In that we needed to take remote session and screensharing and do the analysis and troubleshooting. In our initial analysis itself we got the excellent result, and it was too quick. We were very much inspired …
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    overall, we have been loyal to Solarwinds Dameware in the past, so moving to Dameware Remote Everywhere w=once it became more mature was a no-brainer.
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    Dameware DRE is a powerhouse tool that in my opinion blows these other products out of the water. Each of these competitors offer great services but at a cost as they require multiple subscriptions or a pay to upgrade to the latest version (TeamViewer). DRE is a simple "one …
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    The overall experience was more enjoyable using DRE over LogMeIn.
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    DRE is in a league of its own.
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    Best cost for the features it presents.
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    Its integration with Samanage and cost were the key deciding factors over TeamViewer (which can be VERY expensive despite how easy and nice it is to use) and it's just far more functional and less limited than VNC or RDP or Chrome Remote Desktop options or even the screen share …
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    SolarWinds Dameware Remote Everywhere tops Microsoft Remote Desktop Connection Manager and Remote Desktop Protocol. It's feature set far outweighs the competition and is infinitely more secure than RDP.
    SolarWinds Dameware Remote Everywhere also allows access to other operating …
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    TeamViewer has better screen sizing - but the connection is not as good. SolarWinds definitely feels more secure and gives me an environment that I feel is more functionally pleasing.
    Incentivized
    Chose SolarWinds Dameware Remote Everywhere (DRE)
    A very similar product, both deliver nearly identical functionality. The interface for Dameware is easier to manage.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    Features
    SolarWinds Dameware Remote Everywhere (DRE)
    Remote Administration
    Comparison of Remote Administration features of SolarWinds Dameware Remote Everywhere (DRE)
    Feature
    SolarWinds Dameware Remote Everywhere (DRE)
    4.7
    14 Ratings
    51% below category average
    Screen sharing8.014 Ratings
    File transfer5.014 Ratings
    Instant message8.013 Ratings
    Access to sleeping/powered-off computers1.010 Ratings
    Over-the-Internet remote session9.014 Ratings
    Initiate remote control from mobile3.010 Ratings
    Remote management of servers & workstations5.013 Ratings
    Centralized management dashboard5.013 Ratings
    Session record5.010 Ratings
    Annotations3.06 Ratings
    Monitoring and Alerts1.010 Ratings
    Multi-platform remote control3.011 Ratings
    Best Alternatives
    SolarWinds Dameware Remote Everywhere (DRE)
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    SolarWinds Dameware Remote Everywhere (DRE)
    Likelihood to Recommend
    8.0
    (14 ratings)
    Usability
    8.0
    (1 ratings)
    Support Rating
    8.1
    (10 ratings)
    User Testimonials
    SolarWinds Dameware Remote Everywhere (DRE)
    Likelihood to Recommend
    SolarWinds
    I think for ANY environment it's worth taking it out for a test drive. It's very powerful, especially when using the agent to connect to sessions where the end user doesn't need admin rights but when not in a VDI environment it likely would perform better with its built in functionality to ask for elevation. It is really powerful, even with the ability to run command line scripts without the user seeing (kind of a built in psexec) and it does work with Mac and Linux to some degree too so it really is worth trying out regardless of your environment. It may be just what you're looking for and the sales folks at DRE are not pushy at all, at least in my experience, and give great advice even at the expense of selling less licenses!
    Incentivized
    Read full review
    Pros
    SolarWinds
    • Remote control is solid, rarely loses connection
    • Allows for control of the desktop prior to login
    • Allows for scripts to be executed in the background without disturbing users
    • Allows for batch rollout of scripts across multiple machines
    • Allows us to see the end users' desktop - as opposed to RDP
    Incentivized
    Read full review
    Cons
    SolarWinds
    • Connectivity to a helpdesk/knowledgebase would be nice feature so users can do self-help
    • Offering a branded version of the client/agent would be a nice touch for businesses
    • A web-only version of the technician console for remote support would be a nice feature
    Read full review
    Usability
    SolarWinds
    It's a good tool overall, but could be better.
    Incentivized
    Read full review
    Support Rating
    SolarWinds
    SolarWinds Dameware Remote Everywhere is an easy to use software package. The manuals are easy to understand, and the installation is simple and straightforward. The Maintenance and support costs are relatively reasonable, and we maintain support and maintenance strictly for the upgrades rather than support. Over the years, SolarWinds has released numerous feature enhancements to the software package, making SolarWinds Dameware Remote Everywhere indispensable on our network.
    Incentivized
    Read full review
    Alternatives Considered
    SolarWinds
    We basically selected this for our one of the SolarWinds Project. In that we needed to take remote session and screensharing and do the analysis and troubleshooting. In our initial analysis itself we got the excellent result, and it was too quick. We were very much inspired from this. Later on, we started using SolarWinds Dameware Remote Everywhere (DRE) for almost all the projects of SolarWinds. Highly appreciated, thanks team.
    Incentivized
    Read full review
    Return on Investment
    SolarWinds
    • seamless installation of MSI or EXE
    • No Codes to enter when installing agent
    • Agent automatically connects to cloud dashboard
    • our deployment tool has messed up a couple of times, so agents get uninstalled or not installed when this occurs, and we can't see a computer in the dashboard
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Dameware Remote Everywhere (DRE) Screenshots

    Screenshot of Fast remote controlScreenshot of Live chatScreenshot of Remote desktop on mobileScreenshot of Reporting engineScreenshot of Secrets vaultScreenshot of Session information details