SolarWinds - highly recommended
December 09, 2022

SolarWinds - highly recommended

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Dameware Remote Everywhere (DRE)

We use SolarWinds Dameware Remote Everywhere (DRE) for our incident analysis and troubleshooting the alerts, incidents and tasks. It very fast and user friendly. We receive the output very easily. Even if we take remote via virtual network it is very fast and does not hang just like any other software's. Highly appreciated.
  • Virtual network
  • As a ticketing tool
  • Remote access everywhere
  • Sometimes the dashboard will be very small, and it does not show all the alert list.
  • I have not found any other disadvantage of this
  • NA
  • User friendly
  • Easy and quick
  • Cons: Dashboard alignment is small
We basically selected this for our one of the SolarWinds Project. In that we needed to take remote session and screensharing and do the analysis and troubleshooting. In our initial analysis itself we got the excellent result, and it was too quick. We were very much inspired from this. Later on, we started using SolarWinds Dameware Remote Everywhere (DRE) for almost all the projects of SolarWinds. Highly appreciated, thanks team.

Do you think SolarWinds Dameware Remote Everywhere (DRE) delivers good value for the price?

Yes

Are you happy with SolarWinds Dameware Remote Everywhere (DRE)'s feature set?

Yes

Did SolarWinds Dameware Remote Everywhere (DRE) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SolarWinds Dameware Remote Everywhere (DRE) go as expected?

Yes

Would you buy SolarWinds Dameware Remote Everywhere (DRE) again?

Yes

There was one project wherein we wanted the fast result, and the deadline was quick for one day. We used SolarWinds Dameware Remote Everywhere (DRE) as a virtual network remotely. We took RDP of that and took connection. The result what we got was too quick like within some hours. We showed the same to our clients and received their appreciation once it went LIVE. Thank you so much team for this. Apart from this I never found this less appropriate.

SolarWinds Dameware Remote Everywhere (DRE) Feature Ratings

Screen sharing
8
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
9
Initiate remote control from mobile
10
Remote management of servers & workstations
9
Centralized management dashboard
9
Session record
9
Monitoring and Alerts
10
Multi-platform remote control
10