Inbenta Enterprise Search vs. Redis Software
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Inbenta Enterprise Search | Score8 out of 10 | Enterprise companies (1,001+ employees) | Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support. | N/A |
Redis Software | Score8.8 out of 10 | N/A | Redis is an open source in-memory data structure server and NoSQL database. | N/A |
| Inbenta Enterprise Search | Redis Software | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | Required | Optional | ||||||||||||||
| Additional Details | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | — | ||||||||||||||
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| Inbenta Enterprise Search | Redis Software | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 100% Would buy again 6 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 100% Delivers good value for the price 6 Answers | |
| Happy with the feature set | ||
No answers on this topic | 100% Happy with the feature set 6 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 100% Lived up to sales and marketing promises 6 Answers | |
| Implementation went as expected | ||
No answers on this topic | 100% Implementation went as expected 6 Answers | |
| Inbenta Enterprise Search | Redis Software | |
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| Small Businesses | Elasticsearch Score8.5 out of 10 | No answers on this topic |
| Medium-sized Companies | Elasticsearch Score8.5 out of 10 | No answers on this topic |
| Enterprises | Amazon CloudSearch Score8.5 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Inbenta Enterprise Search | Redis Software | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 8.0 |
| Likelihood to Renew | - | 8.7 |
| Usability | - | 9.0 |
| Support Rating | - | 8.7 |
| Implementation Rating | - | 7.3 |
| Inbenta Enterprise Search | Redis Software | |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Support Rating | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| ScreenShots | Inbenta Enterprise Search Screenshots | Redis Software Screenshots |









