Likelihood to Recommend Inifnity helps ensure projects stay on track while helping team members maximize productivity. Additionally, this software offers comprehensive reporting capabilities so managers can get real-time insights into the performance of their entire team or individual projects. Also a good thing is that is very cheap.
Read full review Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
Read full review Pros Beautiful UI. Really customizable to your needs. Read full review We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat. Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work. We can create many channels and be more efficient, we enhance the internal productivity of each department. Read full review Cons batch move of selected items Dashboard with tasks assignment across all boards Mobile app experience Read full review Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted) The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart Read full review Likelihood to Renew Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
Read full review Usability It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
Read full review Support Rating The support for Infinity project management software is undeniably excellent. The customer service team have proven to be knowledgeable and efficient, responding quickly to queries with accurate solutions. Furthermore, the extensive online resources provide an array of tips and advice on using the product, helping users get the most out of it. What's more, the developers are always adding new features and improvements to make sure that the users stay ahead of the curve when it comes to their business needs. This also means that if there's ever an issue with a feature or functionality, they'll be quick to address it and even provide guidance on how to best use it in order to achieve a desired outcome.
Read full review We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
Read full review Implementation Rating This went as expected. No surprises or major hurdles.
Read full review Alternatives Considered These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with
Trello . However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.
Read full review Before Mattermost, we used Stride first, and then
Slack as our communication platform. Stride got discontinued so it is not comparable, but
Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on
Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using
Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
Read full review Return on Investment We save thousands of dollars each year We communicate in projects better We have clear and straightforward sales funnels Read full review Very high performing data migration functions and easy to navigate. Creating analytics on multiple big data is a very simple and reliable report with multiple benefits. Collaboration is effective, and easy project documentation. Lead generation is excellent and easy on access control management. Read full review ScreenShots