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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infinity

    Score8.5 out of 10
    N/AInfinity is an all-in-one project management platform where you can organize anything. The vendor says they offer a toolset that allows you to organize any type of project, no matter the size and complexity. Customizable structure and powerful overview features make sure that, as you keep using the tool, your workflow never becomes cluttered, but rather organized in the most flexible way. With the ability to have your data just a click away, you’ll…

    $3.75

    per month per user

    Receptive.io (discontinued)

    Score8 out of 10
    N/APendo Feedback (or Receptive / Receptive.io, acquired by Pendo in 2019) was a SaaS product demand intelligence platform used to collect product feedback and feature requests from customers as well as internal teams. Some years after the acquisition, the product was discontinued.N/A
    Pricing
    InfinityReceptive.io (discontinued)
    Editions & Modules
    Basic
    $3.75
    per month. Total $18.75/month billed annually per user
    PRO
    $6
    per month. Total $30/month billed annually per user
    ENTERPRISE
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    InfinityReceptive.io (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details14-Day Money Back Guarantee—
    More Pricing Information
    Features
    InfinityReceptive.io (discontinued)
    Project Management
    Comparison of Project Management features of Infinity and Receptive.io (discontinued)
    Feature
    Infinity
    8.3
    4 Ratings
    8% above category average
    Receptive.io (discontinued)
    -
    Ratings
    Task Management9.03 Ratings00 Ratings
    Resource Management8.72 Ratings00 Ratings
    Team Collaboration9.33 Ratings00 Ratings
    Support for Agile Methodology8.01 Ratings00 Ratings
    Document Management5.23 Ratings00 Ratings
    Mobile Access9.04 Ratings00 Ratings
    Change request and Case Management9.01 Ratings00 Ratings
    Best Alternatives
    InfinityReceptive.io (discontinued)
    Small Businesses
    Any.do
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InfinityReceptive.io (discontinued)
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.0
    (5 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    8.6
    (3 ratings)
    User Testimonials
    InfinityReceptive.io (discontinued)
    Likelihood to Recommend
    Infinity
    Inifnity helps ensure projects stay on track while helping team members maximize productivity. Additionally, this software offers comprehensive reporting capabilities so managers can get real-time insights into the performance of their entire team or individual projects. Also a good thing is that is very cheap.
    Incentivized
    Read full review
    Discontinued Products
    Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.
    Incentivized
    Read full review
    Pros
    Infinity
    • Beautiful UI.
    • Really customizable to your needs.
    Incentivized
    Read full review
    Discontinued Products
    • Captures feature requests from customers
    • Organize feature requests
    • Communicate progress updates to customers
    Incentivized
    Read full review
    Cons
    Infinity
    • Better communication when issues arise
    Incentivized
    Read full review
    Discontinued Products
    • Filtering in general is not easy
    • I would like to be able to create a leadership priority dashboard
    • I would like to know easily when something has been linked to Jira
    Incentivized
    Read full review
    Usability
    Infinity
    Very easy to use
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Infinity
    The support for Infinity project management software is undeniably excellent. The customer service team have proven to be knowledgeable and efficient, responding quickly to queries with accurate solutions. Furthermore, the extensive online resources provide an array of tips and advice on using the product, helping users get the most out of it. What's more, the developers are always adding new features and improvements to make sure that the users stay ahead of the curve when it comes to their business needs. This also means that if there's ever an issue with a feature or functionality, they'll be quick to address it and even provide guidance on how to best use it in order to achieve a desired outcome.
    Incentivized
    Read full review
    Discontinued Products
    I have not had a lot of contact with support, but when I do it's quick and accurate info.
    Incentivized
    Read full review
    Alternatives Considered
    Infinity
    Infinity provides more flexibility for less money
    Incentivized
    Read full review
    Discontinued Products
    We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.
    Incentivized
    Read full review
    Return on Investment
    Infinity
    • Saves time.
    • Because of customization, it allows me to create different workflows depending on the project.
    Incentivized
    Read full review
    Discontinued Products
    • We were managing these enhancements in our support ticketing system, using spreadsheets, and it was TERRIBLE. Being able to tell a user "Great idea! Submit it to Feedback!" has saved my support team hundreds of hours.
    • We have reduced incoming support requests when the request is really an enhancement - the ability to have a "Suggest Features" widget in our software sends users straight to Feedback.
    • Because we can make some fields required, we can cut down on the need to reach back out to our users for clarification.
    Incentivized
    Read full review
    ScreenShots