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ProdPad

ProdPad

Overview

Recent Reviews

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ProdPad is a versatile product management tool that offers a range of use cases to enhance collaboration, prioritize feature requests, and …
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Pricing

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is productboard?

productboard, from the company of the same name in San Francisco, is a product management system designed to help product managers understand what users need, prioritize what to build, and rally everyone around a roadmap.

What is Aha! Roadmaps?

Aha! Roadmaps is used to set strategy, prioritize features, and share visual plans. It includes Aha! Ideas Essentials for crowdsourcing feedback. For an integrated product development approach, Aha! Roadmaps and Aha! Develop can be used together. The software is available with a 30-day trial.

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Product Demos

ProdPad Overview

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Introducing the ProdPad Partnership Program

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Better product management starts with ProdPad

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ProdPad's Customer Feedback Section with Janna Bastow

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Using the Key Results Add-On in ProdPad

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ProdPad - Everything you need to build amazing products

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Product Details

What is ProdPad?

ProdPad Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(9)
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Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Matt Arneson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our product development team utilizes ProdPad to manage our product development workflow.
  • Interaction with Salesforce CRM
  • Good for goal setting
  • Creating commentary and notes on product roadmap
  • Had some instances where we've lost some ideas--they either got archived or deleted
  • Long stories or roadmaps can be hard to navigate through.
We use ProdPad to capture notes from our sales team within our CRM and then integrate them into our product roadmap. Our product development team utilizes the application daily to track progress, make comments and notes on new ideas, and to visualize progress.
  • Better visibility to product roadmap
  • Meet product KPIs
Hive doesn't integrate with Salesforce, so all of our users had to be logged into Hive for it to be effective.
We've never had any issues with support. They have always been helpful and timely in responding.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ProdPad internally to collect feedback from users from all of our customer-facing teams. ProdPad gives you a great way to organize and triage all the incoming feedback into ideas that can be translated into roadmap items. At previous companies, I've used spreadsheets, Jira, or other notes apps to try to track customer feedback but none of them helped with the process of actually evaluating and turning those points of feedback into products and features.
  • Allows you to collect and organize feedback.
  • Helps you group and weight that feedback to inform prioritization.
  • Facilitates the creation of ideas/epics based on direct user feedback/requests.
  • I'd like to see a better way to handle archived/won't do/already released feedback or ideas so that you have a bit of a history of requests and what has happened to them.
ProdPad is the best tool I've encountered for collection, organizing, and taking action on feedback.
  • Using ProdPad has helped our Product team avoid becoming a black hole for feedback and feature requests. This tool helps us be responsive and communicative about the data flowing into the product.
We have only made the tool available internally, and this has allowed us to be very deliberate about how we communicate with our customers. I like that there is good organization and tagging, but not an overwhelming amount of customization so the tools and workflows make sense and aren't too cumbersome to use.
The ProdPad team is always very responsive and are also continually soliciting feedback about their product to make it better. As a product person, I respect and admire their commitment to evolving their product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our product management and development organization uses ProdPad to collect user feedback, develop new feature ideas from inception through writing user stories, and communicate our roadmap internally at the company. Our customer success, sales team, and customers all provide feedback through an API-driven feedback collector in our application, product management processes that feedback for classification and attaching to existing ideas we have for new functionality. We save designs and user research in ideas, which we eventually add user stories to in order to push to our issue tracker. The roadmap collects ideas we're working on now and in the future.
  • Customer feedback collection and classification.
  • Push user stories as issues to GitHub or tickets to Jira or items in a Trello board.
  • Present a clear and easy-to-use roadmap to users internal or external at the organization.
  • More user-role driven views of the application would make it less daunting to non-product manager users.
ProdPad is well suited for an organization that does upfront product ideation and user research extensively before building features. It works best when user stories and ideas are passed to implementation teams after deep validation and grooming. It's less well-suited when developers are more actively engaged in the product ideation cycles and are expected to be more proactive in creating tasks and user stories for themselves from broader ideas. Anyone doing something Agile-like with formal product management and ownership would get strong value out of ProdPad. But we do find it's hard to "convince" developers to engage with ProdPad itself; so the more back and forth between engineering and product ideation processes the less well suited the tool.
  • It has been easier to show people what we're working on, when.
  • It has been far easier to collect customer feedback and correlate common challenges and needs.
  • We now have one place for research and feature documentation.
ProdPad is directly built for product management in a way that fit with our existing process. Trello and Basecamp require more work to organize things how you like, Aha!'s take on roadmaps is fundamentally wrong for our team.
Excellent quick response from team members, great opportunities to engage in design discussions for upcoming features, never had a bug last long or go unresolved. Overall, support is one of the best parts of working with ProdPad.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ProdPad at present in 1 of 4 agile teams to help organize ideas for mobile banking. The other teams are planning to use it as well. However, on the front end, the entire organization has access to input ideas for the product owner to then sift through and decide if an idea, or groups of ideas, should be added to the backlog.
  • It allows people to just throw Ideas up on the wall to see what sticks, without the hassle of email chains, meetings, notes, etc.
  • It integrates with both TFS and JIRA, which is handy to push Ideas into user stories, epics, and tasks. Saves time from copying and pasting.
  • It's visually appealing so we can look at lists or chart view to spark team conversation of what to organize and pull into future sprints.
  • The linking of fields between ProdPad and JIRA isn't ideal, and leads to some duplication.
  • The use of real estate on the Release view could be improved.
It's definitely an improvement over our old Enhancements list that anyone could add to and just collected dust on a Share drive. ProdPad allows ideas to be sorted and archived, plus let's people comment on ideas - so it's pretty obvious is something is a good idea with lots of support or just some crackpot theory.
  • It's relatively cheap, so cost wasn't a huge issue.
  • Time savings are a definite win, as now we can avoid using meeting time to discuss initial ideas. People are just directed to add their ideas and let them be fleshed out in ProdPad before getting to a later dev stage.
We were just capturing ideas in an Excel workbook, but that forced ownership to a single user for changes and updates and there wasn't any direct integration with project backlog. We actually didn't select ProdPad, a new VP came and brought it with him because it worked so well at his last place. Everybody here jumped on board, though.
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