InfluxDB vs. TeleMate

InfluxDB is very good at storing monitoring metrics (e.g. performance data). InfluxDB is not the right choice if you need to store other data types (like plain text, data relations etc.).

Incentivized

We have been using TeleMate Predictive UC Analytics to help us troubleshooting issues with devices as it picks up not just CDR but other events that occur in the CUCM devices. They are currently making headway in capturing data from our Expressway Servers as we have several users working from home. This is an area in which not many tools out there to provide information we need as the expressways are a bit complex especially when being used in MRA. However, TeleMate Predictive UC Analytics is on track to be one of the first ones to get there. There is still a lot that Telemate has to offer however we are still in the process of getting all that set up on our side

• Perfect handling telemetry data.
• Low latency, near real time.
• SQL-like language makes it easier to query.

Incentivized

• Assurance provides excellent live data and in a very easy to read format.
• A great multi-report catalog that can be easily setup/scheduled.
• A very in depth SIP call ladder analysis for VoIP engineers.

• GUI based administrator console

Incentivized

• More descriptions of the filters and how they are used.

InfluxDB is a near perfect product for time series database engines. The relatively small list of cons are heavily outweighed by it's ability to just work and be a very flexible and powerful database engine. The community and support provided by the corporation are the only areas I have little experience.

Incentivized

We have worked with the InfluxDB support team a few times so far and it has been positive. Issues submitted are worked on promptly and we have good feedback.

Incentivized

To be honest, I didn't look at alternatives since InfluxDB performs very well if you can oversee the lack of security and HA features. But for all challenges, there is an easy solution which brings you forward (e.g. read load balancing can be achieved by using a common HTTPS load balancer).

Incentivized

We evaluated several other systems and went with TeleMate Predictive UC Analytics as they had a broader range of tools. We started looking for a CDR product and found that they provided those needs and had much more

• Provided us a time series DB.
• With the SQL-like language, it is very easy to learn.
• Empowered us to keep track of our events.

Incentivized

• Information collected is used to justify staffing needs
• When used along with other technology, such as logging recorder, TeleMate Predictive UC Analytics helps determine accurately what happened with a caller