InfluxDB vs. TeleMate

InfluxDB is a time series database and should be used in that intent. Each data ingestion streams should be properly configured to ensure optimal database performance. InfluxDB works very well but like any other databases requires maintenance and tuning. We have been using the TICK stack and are very happy with the results.

Incentivized

TeleMate Predictive UC Analytics shines with reports that can be set up to run daily, weekly, or monthly and offer an excellent point of view for the data and visually pleasing graphs. Critical day-to-day live data can easily be shared with web link(s) to users that do not have access to run or create their own reports. I would say Predictive UC Analytics application is probably not suitable for smaller organization where the deployment-implementation costs might not offer the best ROI for them.

• Time series data
• Very fast queries
• Many options to configure and tune database

Incentivized

• The support we get from the team is excellent. They are always improving and if there is something we need they jump right on it and try to find a solution for us.
• They are always improving on the product and if they see there is an issue before we do they contact us.
• The product is easy to use, very user friendly interface.
• Many features in the product that we have not even begun to touch on.

• Small, but growing community - This database engine's community is much smaller than alternatives. This can make finding a DBA or support less easy, but not impossible.
• Documentation could be improved - The docs for getting started don't effectively lead first-time users to understand how the underlying systems are designed.
• Performance Analysis - There seems to be a lack of tools to give context to slow queries or other performance issues
• Out-of-the-box security - The out of the box security is designed to operate in an internal network and is limited.

Incentivized

• I would love to see a search filed for the TeleMate Predictive UC Analytics application reports and report templates.
• The TeleMate Predictive UC Analytics application could benefit from darker themes.

InfluxDB is a near perfect product for time series database engines. The relatively small list of cons are heavily outweighed by it's ability to just work and be a very flexible and powerful database engine. The community and support provided by the corporation are the only areas I have little experience.

Incentivized

We have worked with the InfluxDB support team a few times so far and it has been positive. Issues submitted are worked on promptly and we have good feedback.

Incentivized

We have looked around to find different options we had when we first started to move to cloud. At that time, the options we had is Google Cloud BigTable and InfluxDB. But quickly we realized that InfluxDB is the database specialized in time series database and performs better than other options we have.

Incentivized

We evaluated several other systems and went with TeleMate Predictive UC Analytics as they had a broader range of tools. We started looking for a CDR product and found that they provided those needs and had much more

• Provided us a time series DB.
• With the SQL-like language, it is very easy to learn.
• Empowered us to keep track of our events.

Incentivized

• Information collected is used to justify staffing needs
• When used along with other technology, such as logging recorder, TeleMate Predictive UC Analytics helps determine accurately what happened with a caller