Likelihood to Recommend I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.
Read full review If there are lot of complicated systems this might not be the best system. If you have only some complexity Oracle JD Edwards EnterpriseOne is a product a technical or application person can wrap their hands around and understand the whole system.
Read full review Pros Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system. Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators. Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day. Read full review The new versions (9.2) of JDE has so much open functionality and really gives the user control over the screens and what they want to see. Love that the layout of the screen is really up to the user and what they want to see it along with freezing columns and creating favorites for way access. It is so flexible with the system platforms that it can run on and so easy to customize since it supports so many databases. It is intuitive and does not need to have a lot of training on how to use the software. It's just a great ERP software and one of the better ones I've seen. Oracle is FINALLY starting to listen to the users and SIGs and putting enhancements into the system which makes life easier for us business users. Read full review Cons VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7. If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on. Read full review The Configurable Network Language (CNC) is a proprietary protocol, and it can be difficult to source resources that understand this language well. It has some inherent limitations with generating PDF or printable files. Most organizations use a third party platform like Creat!form or Bottomline to solve this. No built in credit card processing solution, and no plug-and-play eCommerce or webstore capabilities available. Read full review Likelihood to Renew Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.
Read full review Usability Because of use cases and easy implementation and the vertical and horizontal scaling.
Read full review great design and continuous improvements
Read full review Support Rating As we have seen the live environment and the use cases where we implement.
Read full review Implementation Rating Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.
Read full review Alternatives Considered We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.
Read full review It is simple to use and implement as compared to complex softwares in the market that may take ample amount of time to implement. The budget is also slightly less to provide the same functionality that other softwares are providing. Also having Oracle database that comes with the system is much easier to handle and use and have much security.
Read full review Return on Investment I cannot comment on business impact. Read full review Oracle JD Edwards EnterpriseOne's advantage is significant cost savings and operational improvements when you run Oracle JD Edwards EnterpriseOne in the Oracle Cloud. Oracle JD Edwards EnterpriseOne offers the only no-compromise enterprise cloud platform for moving Oracle JD Edwards EnterpriseOne, its associated database systems, an ecosystem of apps to the cloud. Oracle JD Edwards EnterpriseOne's One-Click Provisioning tool allows you to deploy Oracle JD Edwards EnterpriseOne on the Oracle Cloud in hours, not days while maintaining the integrity of existing customized apps. Read full review ScreenShots