Insperity vs. Sequoia Consulting Group

It's great for a company who doesn't have a strong knowledge in the US side and has a group of employees that work from the US. I think it is perfect for a non-US company who also has a small operations in US. Insperity helps us handle anything HR-related on the US side, so we don't have to stress about compliance and liability etc. They have a dedicated team to help us. Their customer support is also pretty useful too.

Incentivized

I believe that Sequoia Consulting Group is a one-stop-shop solution for all things related to payroll, health insurance, and paid time off. Their interface is very easy to use and the app makes it easy to access all of this information. The one downside was that employee health insurance cards were entirely digital. I personally ran into a handful of issues with this when going to appointments. It would be nice to have a physical copy of the card upon request as well!

Incentivized

• Expensable provides tracking information so that you can see the progress of an expense report, from draft through to payment completion.
• Ability to take a picture of expense and upload via your phone, which gives you a head start on your expense report, and allows you to not accumulate/sort through a lot of paper.

Incentivized

• Benefits Compliance for local state and city ordinances, HIPAA security, self-funding, etc
• Program Design -- Sequoia offers innovative solutions for our benefits program including cutting-edge carriers like Level for dental and vision
• Marketing Plans -- every renewal they market our plans to find the most competitive offers and exceed expectations to deliver the best results

Incentivized

• It is not very intuitive how to use it at times. Fellow coworkers (less tech savvy) have had trouble submitting expenses on the desktop version.
• The "image bin" for expenses is not intuitive/difficult to use.
• The application could be smarter/connect to other applications such as Concur.

Incentivized

• User friendly searches

Incentivized

I've used many HCM systems in the past. The things I do most are view paystub, view my accrued time off and request time off. Sometimes submit expenses. Here, I find myself staying away from those things. In fact, the company can submit expenses here but they choose to use an excel instead because of how NON user-friendly it is.

Incentivized

I appreciate that Sequoia Consulting Group has a mobile app. Right now, neither Gusto nor Justworks have mobile apps which can be frustrating if you're not near your computer. I find their mobile app to be excellent and user-friendly. Conversely, I found Gusto's web app is the easiest to use compared to Sequoia's.

Incentivized

• I don't have an ROI but we save lots of time on our end when it comes to dealing with anything HR and payroll related. Employees have a great experience with customer support because they know they can reach out to Insperity directly rather than through us first.

Incentivized