Intercom vs. MPZMail
Intercom vs. MPZMail
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
MPZMail | N/A | MPZMail in the UK supports simple email marketing for small businesses and marketers by allowing them to design and create emails from a browser. Schedule campaigns, launch them, and monitor activities of interest on the other end (email opening, clicking, etc.). MPZMail's Free Forever plan for mailers to up to 2,000 subscribers (12,000 emails per month) is fairly popular given the company's small size. After that pricing ranges from £9 to £220 for 90,000 subscribers monthly, or on a flexible… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | MPZMail | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | MPZMail | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ReachMail Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | MPZMail | |
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Likelihood to Recommend | 9.0 (263 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | MPZMail | |
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Likelihood to Recommend | Intercom | MPZMail No answers on this topic |
Pros | Intercom | MPZMail No answers on this topic |
Cons | Intercom | MPZMail No answers on this topic |
Likelihood to Renew | Intercom | MPZMail No answers on this topic |
Usability | Intercom | MPZMail No answers on this topic |
Reliability and Availability | Intercom | MPZMail No answers on this topic |
Performance | Intercom | MPZMail No answers on this topic |
Support Rating | Intercom | MPZMail No answers on this topic |
Online Training | Intercom | MPZMail No answers on this topic |
Implementation Rating | Intercom | MPZMail No answers on this topic |
Alternatives Considered | Intercom | MPZMail No answers on this topic |
Return on Investment | Intercom | MPZMail No answers on this topic |
ScreenShots | Intercom Screenshots |