Intercom vs. RocTik Ticketing System
Intercom vs. RocTik Ticketing System
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
RocTik Ticketing System | N/A | RocTik Ticketing System is a cloud-based ticketing system from Evayadesk. The solution enables users to create, track, categorize, prioritize and resolve tickets. Both email alerts and real-time reports are included in this help desk solution. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | RocTik Ticketing System | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | RocTik Ticketing System | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | RocTik Ticketing System | |
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Likelihood to Recommend | 9.0 (260 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (168 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | RocTik Ticketing System | |
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Likelihood to Recommend | Intercom | EvayaDesk No answers on this topic |
Pros | Intercom | EvayaDesk No answers on this topic |
Cons | Intercom | EvayaDesk No answers on this topic |
Likelihood to Renew | Intercom | EvayaDesk No answers on this topic |
Usability | Intercom | EvayaDesk No answers on this topic |
Reliability and Availability | Intercom | EvayaDesk No answers on this topic |
Performance | Intercom | EvayaDesk No answers on this topic |
Support Rating | Intercom | EvayaDesk No answers on this topic |
Online Training | Intercom | EvayaDesk No answers on this topic |
Implementation Rating | Intercom | EvayaDesk No answers on this topic |
Alternatives Considered | Intercom | EvayaDesk No answers on this topic |
Return on Investment | Intercom | EvayaDesk No answers on this topic |
ScreenShots | Intercom Screenshots | RocTik Ticketing System Screenshots |