Intercom vs. Stefanini Sophie
Intercom vs. Stefanini Sophie
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Sophie | N/A | Stefanini offers Sophie, an AI virtual assistant based on cognitive computing and artificial intelligence, with a focus on self-adaptation and both interactive and contextual automation—enabling her to achieve self-learning and human-like interaction. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Stefanini Sophie | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Stefanini Sophie | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ZoomInfo Chat Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Stefanini Sophie | |
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Likelihood to Recommend | 9.0 (261 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (169 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Stefanini Sophie | |
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Likelihood to Recommend | Intercom | Stefanini No answers on this topic |
Pros | Intercom | Stefanini No answers on this topic |
Cons | Intercom | Stefanini No answers on this topic |
Likelihood to Renew | Intercom | Stefanini No answers on this topic |
Usability | Intercom | Stefanini No answers on this topic |
Reliability and Availability | Intercom | Stefanini No answers on this topic |
Performance | Intercom | Stefanini No answers on this topic |
Support Rating | Intercom | Stefanini No answers on this topic |
Online Training | Intercom | Stefanini No answers on this topic |
Implementation Rating | Intercom | Stefanini No answers on this topic |
Alternatives Considered | Intercom | Stefanini No answers on this topic |
Return on Investment | Intercom | Stefanini No answers on this topic |
ScreenShots | Intercom Screenshots |