Intermedia Unite vs. West Unified Communications Services (discontinued)

If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.

Incentivized

It is well suited in our organization for their large department Monday meetings and meetings such as that. Would not really be needed for a conference call with only 10 people or less attending.

Incentivized

• No contracts
• Scale up or down very quickly
• Easy to deploy - no hardware required.

Incentivized

• Large conference calls
• Reliable calling technology
• Easy to call in with no confusion

Incentivized

• The price is on the higher end
• Normal issues for VoIP - if users have low bandwidth, high jitter or latency

Incentivized

• Hold music is normally loud and not pleasant

Incentivized

The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.

Incentivized

Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.

Incentivized

[Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.

Incentivized

We only use intercall and always have, our in house phone system is Cisco.

Incentivized

• During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
• Support and ease of deployment has been a huge ROI for [Intermedia] Unite.

Incentivized

• It does cost our company money so we try to give out numbers only when needed

Incentivized