Likelihood to Recommend I always recommend this product to companies of all sizes who are looking for a reliable way to add virtual interviewing to their assessment strategy. There are 50+ vendors in this space right now but none of them have been around as long as InterviewStream. Their product is especially good for high volume scenarios but we've used it for all levels from executives down to hourly employees. We even used it internally for succession planning interviews and internal mobility
Read full review Modern Hire (formerly Montage)
I've been a recruiter for more than 20 years, and I simply can't imagine working without Modern Hire at this point. Modern Hire has greatly increased my efficiency, leaving me more time to build relationships with candidates and hiring leaders. I can focus more on the consultative part of my position as opposed to spending time on administrative functions that Modern Hire easily handles.
Read full review Pros Simple interface. It's not a flashy product with claims of artificial intelligence or machine learning, etc. It just gets the job done for a fair price. Reliable. While we have had some minor issues from time-to-time with live interviews, the recorded interviews have worked fine in several countries around the world. Support. Our customer success person was always available and helpful. Read full review Modern Hire (formerly Montage)
Allows prospective candidates to prepare for and submit recorded responses to established interview questions when it is most-convenient for their schedule (without having to take time off fro their current job, skip lunch, etc.). Modern Hire [formerly Montage] offers the ability to conduct both recorded and live video interviewing, allowing the flexibility to adopt whatever approach best fits the culture of the organization, the specific role, etc. We are finding that recorded interviews are terrific for initial or screening, and are great to then share with a hiring manager if there needs to be any calibration between s/he & HR/Talent Acquisition. The live interviews allow us to conduct interviews with candidates who may be applying from outside reasonable driving distance to the nearest Caravan Health office, while still providing an ability to observe important nonverbal cues of candidates. Customer support is strong, even offering a "concierge service" which is basically like having an extension of our IT department on the line/logged-in with us to ensure there are no technical issues during the interview. Read full review Cons Reporting could be better. Would love to see more stats around where our users are dropping off, invited vs. completed metrics and ROI numbers as well. A better database of technical interview questions. Read full review Modern Hire (formerly Montage)
The customization of Modern Hire is minimal, hence, more challenging. The cost of Modern Hire is outrageous. Other recruitment and hiring options are credible. Read full review Support Rating Modern Hire (formerly Montage)
I would revert to my previous answer where it has been an amazing support to our business speed, scalability, and support. My main concern has been data integrity which can affect and has affected our client relations.
Read full review Alternatives Considered We looked at several video interview companies when we made a purchase decision. With the exception of
HireVue , they're all about the same. We just went with InterviewStream because they had the most experience in the industry and their pricing was fair.
HireVue is a premium product who tries to distance themselves from the video interview space by claiming that they are a collaboration/training tool or an AI assessment tool. They're wayyyy overpriced for what they offer if you just want video interviewing. And their sales process is high pressure and a little bit slimy to be honest. If you need a proven tool that has been around, InterviewStream is good.
Read full review Modern Hire (formerly Montage)
Modern Hire is comparable to all and [does not need] to [be] downloaded, [which adds] convenience. Modern Hire is our company-sponsored platform so I would not be able to select which platform the company uses.
Read full review Return on Investment We took a 7 step interview process in one of our high volume areas down to 3 steps. This saved 2 weeks in time to hire and increased our conversion rate with top candidates by 20% (presumably because we moved faster). We saved $100,000 minimum in travel expenses in the first year. We don't know the exact amount because much of these costs are hidden in the business, but we could track at least $100k in hard costs. Negatively, I'd say we lost a little bit of street credibility on sites like glassdoor where people would vent that they didn't like recorded video interviews. Over time that feedback dwindled as this strategy has been adopted by more companies. Read full review Modern Hire (formerly Montage)
Timing out of interview Dial in code does not always work, has said invalid at times Constant need to log into platform, times out too soon Read full review ScreenShots