Intuit Field Service Management, powered by Corrigo vs. Kickserv

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intuit Field Service Management, powered by Corrigo
Score 8.4 out of 10
N/A
Intuit Field Service Management, powered by Corrigo, is a software solution designed to simplify field service businesses and give users more control over people, customers, cash flow and costs. It is designed to work seamlessly with QuickBooks Desktop Enterprise to keep financial and field service data in sync. The solution was driven by a collaboration between Intuit Quickbooks, and Corrigo (from JLL Technologies since the 2015 acquisition).N/A
Kickserv
Score 9.3 out of 10
N/A
Kickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.
$79
per month
Pricing
Intuit Field Service Management, powered by CorrigoKickserv
Editions & Modules
No answers on this topic
Starter
$79
per month
Business
$159
per month
Premium
$239
per month
Solo
Free
Offerings
Pricing Offerings
Intuit Field Service Management, powered by CorrigoKickserv
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Intuit Field Service Management, powered by CorrigoKickserv
Top Pros
Top Cons
Best Alternatives
Intuit Field Service Management, powered by CorrigoKickserv
Small Businesses
Kickserv
Kickserv
Score 9.3 out of 10
Method:CRM
Method:CRM
Score 7.5 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Intuit Field Service Management, powered by CorrigoKickserv
Likelihood to Recommend
9.0
(1 ratings)
10.0
(10 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Intuit Field Service Management, powered by CorrigoKickserv
Likelihood to Recommend
Intuit
This tool is well-suited for our company since we cater to rental homes. We use Intuit Field Service Management to create work orders for reported maintenance issues in the homes we manage. Being able to do so lets the company provide timely and appropriate actions to help the residents have a quality way of life.
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Kickserv
We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
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Pros
Intuit
  • It is user-friendly.
  • It allows the team to customize the options based on what the company needs.
  • It provides a view of all work orders created and allows the user to filter them based on what is needed.
  • It allows the user to attach photos which are helpful in the nature of work we have.
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Kickserv
  • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
  • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
  • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
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Cons
Intuit
  • We are unable to attach videos in the work orders
  • Photo attachments should only limited to a certain file size.
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Kickserv
  • Integration with email marketing
  • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
  • More ability to customize templates (like adding additional artwork, pictures)
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Likelihood to Renew
Intuit
No answers on this topic
Kickserv
It's perfect for our company. We rely on it. Tech support is great. We're very happy.
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Usability
Intuit
No answers on this topic
Kickserv
It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
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Support Rating
Intuit
No answers on this topic
Kickserv
Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
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Alternatives Considered
Intuit
No answers on this topic
Kickserv
Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
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Return on Investment
Intuit
  • This tool helps lessen resident complaints.
  • This tool helps reduce the possibility of legal responsibilities due to unattended maintenance issues.
  • This allows the company to monitor the repairs done for a specific property which helps the investors keep track of their expenses
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Kickserv
  • We are essentially paper free. No paper work orders.
  • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
  • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
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