What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
570 Ratings
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

SolarWinds NPM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
570 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

  • SolarWinds ipMonitor and SolarWinds Network Performance Monitor (NPM) are tied in 1 feature set: Network Performance Monitoring

Network Performance Monitoring

8.1

SolarWinds ipMonitor

81%
8.1

SolarWinds NPM

81%
SolarWinds Network Performance Monitor (NPM) ranks higher in 8/10 features

Automated network device discovery

8.4
84%
10 Ratings
8.2
82%
208 Ratings

Network monitoring

8.8
88%
23 Ratings
9.1
91%
230 Ratings

Alerts

8.7
87%
23 Ratings
8.9
89%
227 Ratings

Network mapping

8.0
80%
19 Ratings
7.7
77%
189 Ratings

Customizable reports

6.9
69%
23 Ratings
8.5
85%
211 Ratings

Baseline threshold calculation

N/A
0 Ratings
7.9
79%
200 Ratings

Network capacity planning

N/A
0 Ratings
7.9
79%
187 Ratings

Packet capture analysis

N/A
0 Ratings
7.3
73%
129 Ratings

Wireless infrastructure monitoring

N/A
0 Ratings
7.4
74%
151 Ratings

Hardware health monitoring

N/A
0 Ratings
8.7
87%
214 Ratings

Attribute Ratings

  • SolarWinds ipMonitor is rated higher in 1 area: Support Rating
  • SolarWinds Network Performance Monitor (NPM) is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability

Likelihood to Recommend

7.8

SolarWinds ipMonitor

78%
23 Ratings
9.0

SolarWinds NPM

90%
236 Ratings

Likelihood to Renew

8.2

SolarWinds ipMonitor

82%
1 Rating
9.0

SolarWinds NPM

90%
24 Ratings

Usability

8.2

SolarWinds ipMonitor

82%
6 Ratings
9.2

SolarWinds NPM

92%
19 Ratings

Availability

SolarWinds ipMonitor

N/A
0 Ratings
8.2

SolarWinds NPM

82%
2 Ratings

Performance

SolarWinds ipMonitor

N/A
0 Ratings
5.5

SolarWinds NPM

55%
2 Ratings

Support Rating

8.8

SolarWinds ipMonitor

88%
8 Ratings
7.4

SolarWinds NPM

74%
42 Ratings

Online Training

SolarWinds ipMonitor

N/A
0 Ratings
6.4

SolarWinds NPM

64%
1 Rating

Implementation Rating

SolarWinds ipMonitor

N/A
0 Ratings
7.3

SolarWinds NPM

73%
16 Ratings

Product Scalability

SolarWinds ipMonitor

N/A
0 Ratings
7.3

SolarWinds NPM

73%
1 Rating

Likelihood to Recommend

SolarWinds ipMonitor

SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
Rekha Yadav | TrustRadius Reviewer

SolarWinds NPM

NPM is well suited for small to medium-sized organizations. It does the basic functions of a network monitoring suite very well however some of the more advanced features aren't as straightforward. Basic up/down email alerts work well but there are obviously many solutions that do this as well. I wouldn't recommend NPM for very large organizations because the server needed to support that many devices.
Curt Sminkey | TrustRadius Reviewer

Pros

SolarWinds ipMonitor

  • ipMonitor is well suited to use SNMP sources to monitor up states and usage such as network interfaces
  • ipMonitor does a great job of measuring bandwidth usage and delivering a long term 'picture' of usage
  • ipMonitor has an exceptional interface that is easy to use and simple to navigate
Mike Maner | TrustRadius Reviewer

SolarWinds NPM

  • Out of the Monitoring of almost all Network Devices.
  • Build custom pollers to monitor which is not supported out of the box.
  • Further you can alert on these custom metrics and Out of the box metrics.
  • It provides you great dashboards, Reports features.
  • You can integrate it with any MoM layer tools either using its API or sending out traps.
  • Out of the box Integration with Service Now ITSM Tool.
Anonymous | TrustRadius Reviewer

Cons

SolarWinds ipMonitor

  • It is a very complete and versatile software, but its price can be somewhat high for small companies.
  • During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected.
  • Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful.
Emma Jones Smith | TrustRadius Reviewer

SolarWinds NPM

  • Configuring thresholds for your alerts can be a little cumbersome.
  • Getting additional details onto the alerts is not as easy as it could be.
  • You need to have two servers to run SolarWinds NPM, one for the service and a separate one for the database.
Matthew Harper | TrustRadius Reviewer

Pricing Details

SolarWinds ipMonitor

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$1,570 installation

SolarWinds ipMonitor Editions & Modules

Edition
ipMonitor -2500 Monitors$57701
ipMonitor - 1000 Monitors$26201
ipMonitor - 500 Monitors$15701
  1. installation
Additional Pricing Details

SolarWinds NPM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

$0 Starting Price

SolarWinds NPM Editions & Modules

Edition
NPM$1,5831
  1. Starting Price
Additional Pricing Details

Likelihood to Renew

SolarWinds ipMonitor

SolarWinds ipMonitor 8.2
Based on 1 answer
I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
Mike Maner | TrustRadius Reviewer

SolarWinds NPM

SolarWinds NPM 9.0
Based on 24 answers
The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
Dwain Erhart | TrustRadius Reviewer

Usability

SolarWinds ipMonitor

SolarWinds ipMonitor 8.2
Based on 6 answers
SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
Dylan Eikelenboom | TrustRadius Reviewer

SolarWinds NPM

SolarWinds NPM 9.2
Based on 19 answers
SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
Anonymous | TrustRadius Reviewer

Reliability and Availability

SolarWinds ipMonitor

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 8.2
Based on 2 answers
Has never failed me
Anonymous | TrustRadius Reviewer

Performance

SolarWinds ipMonitor

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 5.5
Based on 2 answers
Pages load slow, especially the bettors map. Could be that my server is old.
Anonymous | TrustRadius Reviewer

Support Rating

SolarWinds ipMonitor

SolarWinds ipMonitor 8.8
Based on 8 answers
Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
Nikhil Kumar Sharma | TrustRadius Reviewer

SolarWinds NPM

SolarWinds NPM 7.4
Based on 42 answers
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
Jim Arendt | TrustRadius Reviewer

Online Training

SolarWinds ipMonitor

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 6.4
Based on 1 answer
Would like an in person course
Anonymous | TrustRadius Reviewer

Implementation Rating

SolarWinds ipMonitor

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 7.3
Based on 16 answers
Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
Dwain Erhart | TrustRadius Reviewer

Alternatives Considered

SolarWinds ipMonitor

We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to Zabbix due to the customization which was the need at the time.
Umair Mehboob | TrustRadius Reviewer

SolarWinds NPM

We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.
Anonymous | TrustRadius Reviewer

Scalability

SolarWinds ipMonitor

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 7.3
Based on 1 answer
From the direction and information I have been given it is very flexible and scalelable
Anonymous | TrustRadius Reviewer

Return on Investment

SolarWinds ipMonitor

  • We currently use an outside service to monitor critical network nodes. We will do away with that service shortly.
  • We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime.
  • After initial setup and some tweaking, it requires little to no time to maintain.
Paul Cheng | TrustRadius Reviewer

SolarWinds NPM

  • The impact is largely on the positive side as ROI figures are on the rise.
  • The licensing model is appropriately designed to meet every need. We have an XLS license and with the addition of an APE license, we can easily extend our scope.
  • SolarWinds has helped in the creation of business use cases for network equipment or bandwidth investments. With capacity planning, we can accurately size our Infra.
Anonymous | TrustRadius Reviewer

Screenshots

Add comparison