What users are saying about
58 Ratings
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Based on 58 reviews and ratings
SolarWinds NPM
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Top Rated
570 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 570 reviews and ratings
Feature Set Ratings
- SolarWinds ipMonitor and SolarWinds Network Performance Monitor (NPM) are tied in 1 feature set: Network Performance Monitoring
Network Performance Monitoring
8.1
SolarWinds ipMonitor
81%

8.1
SolarWinds NPM
81%
SolarWinds Network Performance Monitor (NPM) ranks higher in 8/10 features
SolarWinds Network Performance Monitor (NPM) ranks higher in 8/10 features
Automated network device discovery
8.4
84%
10 Ratings

8.2
82%
208 Ratings
Network monitoring
8.8
88%
23 Ratings

9.1
91%
230 Ratings
Alerts
8.7
87%
23 Ratings

8.9
89%
227 Ratings
Network mapping
8.0
80%
19 Ratings

7.7
77%
189 Ratings
Customizable reports
6.9
69%
23 Ratings

8.5
85%
211 Ratings
Baseline threshold calculation
N/A
0 Ratings

7.9
79%
200 Ratings
Network capacity planning
N/A
0 Ratings

7.9
79%
187 Ratings
Packet capture analysis
N/A
0 Ratings

7.3
73%
129 Ratings
Wireless infrastructure monitoring
N/A
0 Ratings

7.4
74%
151 Ratings
Hardware health monitoring
N/A
0 Ratings

8.7
87%
214 Ratings
Attribute Ratings
- SolarWinds ipMonitor is rated higher in 1 area: Support Rating
- SolarWinds Network Performance Monitor (NPM) is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
Likelihood to Recommend
7.8
SolarWinds ipMonitor
78%
23 Ratings

9.0
SolarWinds NPM
90%
236 Ratings
Likelihood to Renew
8.2
SolarWinds ipMonitor
82%
1 Rating

9.0
SolarWinds NPM
90%
24 Ratings
Usability
8.2
SolarWinds ipMonitor
82%
6 Ratings

9.2
SolarWinds NPM
92%
19 Ratings
Availability
SolarWinds ipMonitor
N/A
0 Ratings

8.2
SolarWinds NPM
82%
2 Ratings
Performance
SolarWinds ipMonitor
N/A
0 Ratings

5.5
SolarWinds NPM
55%
2 Ratings
Support Rating
8.8
SolarWinds ipMonitor
88%
8 Ratings

7.4
SolarWinds NPM
74%
42 Ratings
Online Training
SolarWinds ipMonitor
N/A
0 Ratings

6.4
SolarWinds NPM
64%
1 Rating
Implementation Rating
SolarWinds ipMonitor
N/A
0 Ratings

7.3
SolarWinds NPM
73%
16 Ratings
Product Scalability
SolarWinds ipMonitor
N/A
0 Ratings

7.3
SolarWinds NPM
73%
1 Rating
Likelihood to Recommend
SolarWinds ipMonitor
SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
Development Team Lead
AccentureComputer Software, 10,001+ employees
SolarWinds NPM
NPM is well suited for small to medium-sized organizations. It does the basic functions of a network monitoring suite very well however some of the more advanced features aren't as straightforward. Basic up/down email alerts work well but there are obviously many solutions that do this as well. I wouldn't recommend NPM for very large organizations because the server needed to support that many devices.
Network Engineer
Widener UniversityHigher Education, 201-500 employees
Pros
SolarWinds ipMonitor
- ipMonitor is well suited to use SNMP sources to monitor up states and usage such as network interfaces
- ipMonitor does a great job of measuring bandwidth usage and delivering a long term 'picture' of usage
- ipMonitor has an exceptional interface that is easy to use and simple to navigate
Network Systems Engineer
Whitesell GroupMechanical or Industrial Engineering, 501-1000 employees
SolarWinds NPM
- Out of the Monitoring of almost all Network Devices.
- Build custom pollers to monitor which is not supported out of the box.
- Further you can alert on these custom metrics and Out of the box metrics.
- It provides you great dashboards, Reports features.
- You can integrate it with any MoM layer tools either using its API or sending out traps.
- Out of the box Integration with Service Now ITSM Tool.

Verified User
Analyst in Professional Services
Information Technology & Services Company, 10,001+ employeesCons
SolarWinds ipMonitor
- It is a very complete and versatile software, but its price can be somewhat high for small companies.
- During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected.
- Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful.
Senior Software Engineering
Coupa SoftwareComputer Software, 1001-5000 employees
SolarWinds NPM
- Configuring thresholds for your alerts can be a little cumbersome.
- Getting additional details onto the alerts is not as easy as it could be.
- You need to have two servers to run SolarWinds NPM, one for the service and a separate one for the database.
Development Manager
Carenet Health CareHealth, Wellness and Fitness, 1001-5000 employees
Pricing Details
SolarWinds ipMonitor
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1,570 installation
SolarWinds ipMonitor Editions & Modules
Edition
ipMonitor -2500 Monitors | $57701 |
---|---|
ipMonitor - 1000 Monitors | $26201 |
ipMonitor - 500 Monitors | $15701 |
- installation
Additional Pricing Details
—SolarWinds NPM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$0 Starting Price
SolarWinds NPM Editions & Modules
Edition
NPM | $1,5831 |
---|
- Starting Price
Additional Pricing Details
—Likelihood to Renew
SolarWinds ipMonitor
SolarWinds ipMonitor 8.2
Based on 1 answer
I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
Network Systems Engineer
Whitesell GroupMechanical or Industrial Engineering, 501-1000 employees
SolarWinds NPM
SolarWinds NPM 9.0
Based on 24 answers
The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
Systems and Security Administrator
Flathead CountyGovernment Administration, 501-1000 employees
Usability
SolarWinds ipMonitor
SolarWinds ipMonitor 8.2
Based on 6 answers
SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
Security Officer
IXON CloudInformation Technology and Services, 51-200 employees
SolarWinds NPM
SolarWinds NPM 9.2
Based on 19 answers
SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.

Verified User
Employee in Information Technology
Insurance Company, 51-200 employeesReliability and Availability
SolarWinds ipMonitor
No score
No answers yet
No answers on this topic
SolarWinds NPM
SolarWinds NPM 8.2
Based on 2 answers
Has never failed me

Verified User
Technician in Information Technology
Government Administration Company, 1001-5000 employeesPerformance
SolarWinds ipMonitor
No score
No answers yet
No answers on this topic
SolarWinds NPM
SolarWinds NPM 5.5
Based on 2 answers
Pages load slow, especially the bettors map. Could be that my server is old.

Verified User
Technician in Information Technology
Government Administration Company, 1001-5000 employeesSupport Rating
SolarWinds ipMonitor
SolarWinds ipMonitor 8.8
Based on 8 answers
Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
Associate Consultant
HCL TechnologiesInformation Technology & Services, 10,001+ employees
SolarWinds NPM
SolarWinds NPM 7.4
Based on 42 answers
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
IT Technician / Application Specialist
Casino FandangoEntertainment, 201-500 employees
Online Training
SolarWinds ipMonitor
No score
No answers yet
No answers on this topic
SolarWinds NPM
SolarWinds NPM 6.4
Based on 1 answer
Would like an in person course

Verified User
Technician in Information Technology
Government Administration Company, 1001-5000 employeesImplementation Rating
SolarWinds ipMonitor
No score
No answers yet
No answers on this topic
SolarWinds NPM
SolarWinds NPM 7.3
Based on 16 answers
Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
Systems and Security Administrator
Flathead CountyGovernment Administration, 501-1000 employees
Alternatives Considered
SolarWinds ipMonitor
We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to Zabbix due to the customization which was the need at the time.
Senior Devops Engineer
iENGINEERINGInformation Technology & Services, 51-200 employees
SolarWinds NPM
We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.

Verified User
Executive in Information Technology
Government Administration Company, 501-1000 employeesScalability
SolarWinds ipMonitor
No score
No answers yet
No answers on this topic
SolarWinds NPM
SolarWinds NPM 7.3
Based on 1 answer
From the direction and information I have been given it is very flexible and scalelable

Verified User
Technician in Information Technology
Government Administration Company, 1001-5000 employeesReturn on Investment
SolarWinds ipMonitor
- We currently use an outside service to monitor critical network nodes. We will do away with that service shortly.
- We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime.
- After initial setup and some tweaking, it requires little to no time to maintain.
IT Manager
Handel ArchitectsArchitecture & Planning, 51-200 employees
SolarWinds NPM
- The impact is largely on the positive side as ROI figures are on the rise.
- The licensing model is appropriately designed to meet every need. We have an XLS license and with the addition of an APE license, we can easily extend our scope.
- SolarWinds has helped in the creation of business use cases for network equipment or bandwidth investments. With capacity planning, we can accurately size our Infra.

Verified User
Consultant in Information Technology
Information Technology & Services Company, 10,001+ employees