Why use ipMonitor? Here is actual use data to tell you why.
Updated February 01, 2019
Why use ipMonitor? Here is actual use data to tell you why.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds ipMonitor
We use ipMonitor to manage our monitoring of software and hardware resources network-wide.
- ipMonitor is well suited to use SNMP sources to monitor up states and usage such as network interfaces
- ipMonitor does a great job of measuring bandwidth usage and delivering a long term 'picture' of usage
- ipMonitor has an exceptional interface that is easy to use and simple to navigate
- ipMonitor network maps could be simpler to manage and have more options for device representation
- ipMonitor saves time and effort when measuring usage and monitoring up/down time, freeing you for other projects
- the ability to demonstrate long term usage, with reports, of given resources makes the process of justifying upgrades vastly simpler
We have used Pasessler PRTG and ManageEngine OpsManager. Both are good products, but aren't really monitoring products, they are more management products with monitoring built in. The smaller footprint of ipMonitor, as well as the historical data storage options, were a better fit for our organization.
SolarWinds ipMonitor Feature Ratings
Using SolarWinds ipMonitor
2 - Me, a network systems engineer and my boss, the communications director.
1 - Just me, I am essentially the only person that uses ipMonitor on an hourly basis. I create devices and then associate monitors with those devices. I also create reports that run hourly, daily and/or weekly.
- ipMonitor is primarily used to alert IT staff to a downed device
- ipMonitor is also used to to record up/down conditions of specific devices and groups of devices
- ipMonitor is also used to to record usage and bandwidth requirements of specific devices and groups of devices
- The main value we have found with ipMonitor is knowing when a device is down, we get alerts fast and get very few false alerts
- The ability to have usage history is also valuable, this lets us know if a piece of equipment is under utilized and can be moved or over utilized and needs more
- Reports that tell us the up/down conditions of devices or groups of devices show us the reliability of a given device/group in a given area
- We have plans to use ipMonitor in conjunction with netflow software to get flow data when a device is down and get historical flow data on groups of devices
SolarWinds ipMonitor Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - I like having a person to call or email, instead of using a queue to a team. The response time is shorter and typically the results are at least as good if not better.
During the initial setup I had a DNS issue that caused some monitors to not operate correctly, it turned out to be a firewall issue caused by our VPN gateway and SolarWinds pointed me to the exact resolution I needed. It wasn't even there software that was the problem but they still worked with me to resolve the issue.