Likelihood to Recommend
SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
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We've found WPM to be a fit for every web application that we wanted to monitor. If you have a web app that you'd like monitoring/alerting for then WPM may work for you. So far our only struggles have been when after logging in the app launches a new tab.
Read full review Pros Both network devices and servers may be easily located on the network. It notifies the user whenever any network device undergoes a change in status. Powerful reporting capabilities that provide vital data about your network's devices (uptime, space, utilization of resources on your devices) Read full review Testing web applications Ability to log in to secure sections of websites in order to test user authentication Provides a detailed history of steps taken and provides print screens of each step. If an error occurs you can see the web page to better diagnose issues. Read full review Cons It is a very complete and versatile software, but its price can be somewhat high for small companies. During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected. Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful. Read full review The recorder is clunky and must be run on a local machine. It does not support frames. Read full review Likelihood to Renew
I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
Read full review Usability
SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
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Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
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Solarwinds support is top-notch, and while we rarely have to call them, they are always very helpful when we do.
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We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to
due to the customization which was the need at the time.
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At the time we purchased WPM we were not aware of alternatives and therefore did not compare them.
Read full review Return on Investment We currently use an outside service to monitor critical network nodes. We will do away with that service shortly. We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime. After initial setup and some tweaking, it requires little to no time to maintain. Read full review Better reporting of down states to allow for SLA reporting Better alerting during certain failure conditions which allows the IT org to respond faster More thorough history to review past errors and see screenshots of the errors. Read full review ScreenShots SolarWinds ipMonitor Screenshots