ITRS Geneos is an IT infrastructure, application, and transaction flow monitoring solution. It is targeted towards the financial industry and its data transaction and performance monitoring needs.
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Veeam ONE
Score 8.5 out of 10
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Veeam ONE is virtualization management technology from Ohio based VMware partner Veeam Software.
Veeam One works great for monitoring virtual infrastructure. However, other dedicated server monitoring apps do better with monitoring the individual VMs. Where it stands out is its reporting functionality, which allows you to forecast growth and keep track of how you are using your resources. It is also great for companies without a big monitoring budget, as there is a pretty functional free version.
Proactive Alerting - the product can provide email alerts to notify one of any issues in the environment.
Capacity Planning and Forecasting - it has the ability to provide an analysis of the current environment as well as provide a report to forecast future capacity requirements.
Monitoring and Reporting - the software can monitor you environment 24x7 with the ability to provide comprehensive reporting.
The licensing is tricky to understand. You can have an enterprise BR license or a Veeam ONE license, and the split modules read from only one module where the license is actually loaded into it.
Documentation could be a little better.
It's not exactly pretty to look at. Themes and tweaks are pretty limited.
ITRS Geneos support is well managed by its wide variety of options like live chat, query submissions, 24/7 on-call support, self help and of course well-documented details about its features and troubleshooting methods. ITRS Geneos is being used by many big size organizations because it is a stable product with a good pool of knowledge available about it.
We rarely if ever call support, but overall Veeam is very responsive, quick to get a hold of, and knowledgeable in there help. Some companies get big like Veeam and their support drops off, but we haven't seen that with Veeam (but again, their products seem really solid and trouble free so we rarely need help).
Every tool that competes in the market with ITRS Geneos has its own capabilities and shortcomings. For our project, ITRS Geneos stands out since it is a stable product with a long history of serving large organizations with huge number of components to monitor. ITRS Geneos has upgraded itself to a new and better GUI interface and has offered integration with different tools.
Veeam One is very easy to use, easy to configure and get what you want. The integration for Veeam Backup is perfect, for today i think Veeam need to make Veeam One monitor Microsoft 365 envirioment, this will give great imput and integrated with Veeam Backup for 365 will be amezing.
The most positive impact has been a centralized platform to manage all our vCenter Tags, which orchestrate all our BCDR solutions with Veeam.
Response time for analyzing system performance when there are issues has greatly increased due to the simplicity of the software, plus we have been able to allow access to application developers and managers to view and asses their servers when they feel there are issues, without the need to contact the infrastructure team members.
