JAMS vs. Tidal by Redwood

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JAMS
Score 8.2 out of 10
N/A
JAMS is a centralized workload automation and job scheduling solution that runs, monitors, and manages jobs and workflows. Reliably orchestrate the critical IT processes that run your business from a single pane of glass.
$9,996
per year
Tidal by Redwood
Score 6.6 out of 10
N/A
Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and orchestrating cross-application, cross-platform workloads – in on-prem, cloud or hybrid environments – from one central point of control. Tidal is used to optimize mission-critical business processes, manage…N/A
Pricing
JAMSTidal by Redwood
Editions & Modules
Core
9,996.00
per year
Advanced
Customized Pricing
per year
No answers on this topic
Offerings
Pricing Offerings
JAMSTidal by Redwood
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details- Core: For small teams getting started with automation. Core Integrations: PowerShell, SQL, Azure Data Factory, Python, 20+ others. - Advanced: Comprehensive solution for large-scale operations. Core Integrations: SAP, JDE, Ellucian Banner, Informatica, Mainframe and Power Systems.
More Pricing Information
Community Pulse
JAMSTidal by Redwood
Features
JAMSTidal by Redwood
Workload Automation
Comparison of Workload Automation features of Product A and Product B
JAMS
7.8
56 Ratings
7% below category average
Tidal by Redwood
8.3
19 Ratings
1% below category average
Multi-platform scheduling8.549 Ratings8.716 Ratings
Central monitoring8.054 Ratings8.618 Ratings
Logging7.953 Ratings8.519 Ratings
Alerts and notifications8.353 Ratings8.519 Ratings
Analysis and visualization7.052 Ratings8.019 Ratings
Application integration7.352 Ratings7.818 Ratings
Best Alternatives
JAMSTidal by Redwood
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Apache Airflow
Apache Airflow
Score 8.6 out of 10
Apache Airflow
Apache Airflow
Score 8.6 out of 10
Enterprises
Control-M
Control-M
Score 9.3 out of 10
Control-M
Control-M
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JAMSTidal by Redwood
Likelihood to Recommend
8.3
(56 ratings)
7.5
(21 ratings)
Likelihood to Renew
8.9
(10 ratings)
2.0
(1 ratings)
Usability
8.4
(9 ratings)
-
(0 ratings)
Availability
8.8
(5 ratings)
-
(0 ratings)
Performance
8.8
(5 ratings)
-
(0 ratings)
Support Rating
8.6
(56 ratings)
-
(0 ratings)
In-Person Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
8.2
(8 ratings)
-
(0 ratings)
Configurability
7.9
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.5
(2 ratings)
-
(0 ratings)
Ease of integration
8.9
(3 ratings)
-
(0 ratings)
Product Scalability
8.3
(54 ratings)
-
(0 ratings)
Professional Services
8.8
(3 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
8.9
(4 ratings)
-
(0 ratings)
User Testimonials
JAMSTidal by Redwood
Likelihood to Recommend
JAMS Software
It's currently one of the best of the lower entry cost options out there, as it currently is a set license cost, not based on the number of jobs executed. In the hands of a good script writer and users with workflow experience, it's a powerful tool to accomplish just about any process that you have a need to complete.
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Redwood Software
On coming to well suited experience while error handling and effortless recovery processes are crucial, Tidal performs exceptionally well. It can identify and fix automated issues, reducing downtime and interruptions. A smaller automation solution may be more cost-effective if a business primarily utilizes a single platform or uses a small number of applications that do not require complex integration.
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Pros
JAMS Software
  • The Activity Monitor clearly shows the Running Jobs, and Jobs that are to run soon. Successful Jobs can be viewed as well. The Refresh of this monitor is completely customizable to your liking.
  • Job Definitions are very well organized by use of Folders. This simplifies the structure of how to best Implement JAMS Jobs, including the ability to provide specific properties on each folder - whereby Jobs will inherit these properties.
  • Connectivity to servers is well thought out by having Shortcuts to include Credentials and Connection Store for server information.
  • JAMS Jobs can be controlled via System Resources. This is very powerful and is a very useful configuration found in JAMS.
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Redwood Software
  • Tidal Automation allows us to automate and schedule/ perform various tasks in a easy and effective manner. It is highly interactive and effective allowing nearly 4k -5k jobs to run a day.
  • Tidal is designed to be easily shareable and collaborative allowing multiple users to work at a particular time making work effective.
  • Tidal allows us to ensure that every event which is triggered is exactly when it's supposed to be regardless of other activities which are going as well.
  • It is user-friendly to generate the reports required of a particular object and allows us to test the codes perfectly well before executing in live environment.
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Cons
JAMS Software
  • Would love to see JAMS become a SaaS type of product instead of needing to be hosted by ourselves
  • having lots of jobs in the monitor area can lead to performance issues when running the client locally
  • dashboard and reporting tools could be more user friendly and provide more functionality to help monitoring teams spot recurring issues easily
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Redwood Software
  • Still a bit slow when navigating. If you close a job you have to wait a few seconds to open another one. Even when you made no changes.
  • When viewing a job and make no changes, the "ok" button changes the last modified date as if you made a change. No big deal, but wastes time when troubleshooting a problem and looking into what jobs were changed last.
  • You can see the parameters column in the "job activity", but not in "Job definitions".
  • Can't search the parameters field in the filter.
  • Changing a variable name does not change it on the job. It still works because Tidal Automation uses the ID number. It just causes confusion when you see a variable on a job and can't find the variable under "Variables". On top of that, Tidal Automation does not show the ID column under "Variables" making it even more difficult to find the variable.
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Likelihood to Renew
JAMS Software
JAMS is a critical resource free up people to do other things and ensuring that processes and tasks are run consistently. We are also confident that procedures are run consistently and on time or as soon as the necessary data is available. With automated job failure notification, we are not required to check that jobs are running correctly.
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Redwood Software
We are on the fence. The increased pricing for renewals is staggering. With new automation options like Microsoft's Power Automate and Event Driven Ansible on the field, there are other options now available.
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Usability
JAMS Software
JAMS is very user friendly; you hardly need to do coding. The only thing that I would say a challenge is setting it up, but that's because you barely know the product yet and, in every processing, setting up is the difficult part. But once you've set it up and you are going to use it, you will really feel that it is worth to invest in this kind of software solution, it really does it job very well.
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Redwood Software
No answers on this topic
Reliability and Availability
JAMS Software
We didnt really encounter any downtime, no issues encountered during 2 years of use of JAMs also our client barely raise an issue with JAMS, mostly the issues is on the batch jobs that jams executes. So I would gave it a perfect 10, very reliable hardly encounters any error and bug
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Redwood Software
No answers on this topic
Performance
JAMS Software
JAMS performance is very great, there are no issues raised with the performance, it just like nothing happens on the job after integration it gives you this monitoring capability, no reports and bugs raised on the performance, we didnt do integration with other software only database and with use of JAMS agent to different servers
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Redwood Software
No answers on this topic
Support Rating
JAMS Software
I've never had to wait more than a day for a response to any email queries submitted. We had a very positive experience using support hours during out migration process from v6 to v7. We've also recently had a weeklong group training course where all attendees were positive about the learning outcomes, a shoutout to Jose who did both the migration and the weeklong course!
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Redwood Software
No answers on this topic
In-Person Training
JAMS Software
People that were involved in the POC found the training a lot easier to follow. I think most people would have preferred to just get the training material and run through themselves.
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Redwood Software
No answers on this topic
Implementation Rating
JAMS Software
I Was not part of the original Implementation, and the persons did that are no longer with the Organization. But I was part of the recent Upgrade process a year ago and I am the JAMS admin and was very pleased
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Redwood Software
Having provided consulting services for years on Tidal by Redwood, I recommend going with a solutions partner or consultant to deploy it. I believe there are sizing and tuning guidelines that should be followed for environments of scale. I believe they are not critical when first lighting up the product, but if you are not aware of them you will encounter performance degradation after a few thousand job objects are added.
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Alternatives Considered
JAMS Software
I had evaluated 2 others in 2010/2011, but I do not remember their names. This was the easier one to work with and had a better looking, sometimes more professional looking UI than what I was evaluating. JAMS was more scaleable and had the ability to make custom interfaces to more systems through Execution Methods that could be tailored.
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Redwood Software
1. Tidal is good at processing large volume pf data and is cost effective. 2. Tidal can automate the scheduling of production objects, ensure that materials are delivered on time 3. Tidal Process large volumes of data which cannot be done everyday by running codes/scripts manually which does it with ease when required.
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Contract Terms and Pricing Model
JAMS Software
i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
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Redwood Software
No answers on this topic
Scalability
JAMS Software
The product is quite flexible. There are a number of features and functions that we use on a daily basis, and there are many features that are available that we have not yet needed or explored (like setting up jobs with the ability to do FTP or Sftp file transfers).
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Redwood Software
No answers on this topic
Professional Services
JAMS Software
i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
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Redwood Software
No answers on this topic
Return on Investment
JAMS Software
  • Using JAMS when working from home (initially COVID, and now permanent) gives me tremendous visibility into the running operations of our business without any loss in productivity for not being in the office.
  • With JAMS I can more tightly schedule evening batch jobs by running one job after the successful completion of predecessor, as opposed to the CRON like guessing at safe start times.
  • Central control on a monitored server in a datacenter for all job scheduling tasks has given us 99.9% uptime reliability, instead of herding cats on multiple machines.
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Redwood Software
  • Better decision-making and more process visibility are achieved through reporting and monitoring.
  • Lowered time frames and streamlined administration of the workflow.
  • Improved cost and resource allocation, especially in cloud contexts.
  • A decrease in manual errors and related expenditures.
  • Unusual problems that could occur during automation.
  • Possible difficulties shifting to a new automation tool.
  • The expense of beginning implementation and training.
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ScreenShots

JAMS Screenshots

Screenshot of the Visual Job Editor - a drag and drop editor for tasks is used to build multistep workflows that include dependencies, user input, parallel processes, and triggers.Screenshot of the Centralized Job Repository - here users store job definitions, schedules, and parameters in one central database.Screenshot of the Job Monitor - this displays the status of jobs and workloads from one central monitoring console. Viewers can drill down on individual jobs to diagnose failures, dependencies, and expected completion times.Screenshot of a Dashboard - Here, users can create data-rich visuals to monitor critical batch jobs and workflows running on various agents and on different business applications.Screenshot of the Centralized Job Repository - Stores job definitions, schedules, and parameters in a central database.