JAMS is a centralized workload automation and job scheduling solution that runs, monitors, and manages jobs and workflows. Reliably orchestrate the critical IT processes that run your business from a single pane of glass.
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Tidal by Redwood
Score 6.3 out of 10
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Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and orchestrating cross-application, cross-platform workloads – in on-prem, cloud or hybrid environments – from one central point of control. Tidal is used to optimize mission-critical business processes, manage…
It's just different. The views are different, how you set it up is different. It's not good or bad, just different. I think JAMS offers more options when it comes to how jobs run. Like you can use sequence, or setup a job to run based on a number of different dependencies.
Tidal and Tivoli are great solutions for very large organizations with deep pockets. I have worked with them as an end-user but was not in a position to extend the platforms, so I can't speak to their capability to be extended with custom code as JAMS can with custom execution …
The best environment is where you have lots of jobs from lots servers and need a history of detailed failures. Our web server, SQL server and App server all have applications that need scheduling. It wouldn't be necessary if you have a just a handful of jobs for which you can use task manager.
On coming to well suited experience while error handling and effortless recovery processes are crucial, Tidal performs exceptionally well. It can identify and fix automated issues, reducing downtime and interruptions. A smaller automation solution may be more cost-effective if a business primarily utilizes a single platform or uses a small number of applications that do not require complex integration.
Tidal Automation allows us to automate and schedule/ perform various tasks in a easy and effective manner. It is highly interactive and effective allowing nearly 4k -5k jobs to run a day.
Tidal is designed to be easily shareable and collaborative allowing multiple users to work at a particular time making work effective.
Tidal allows us to ensure that every event which is triggered is exactly when it's supposed to be regardless of other activities which are going as well.
It is user-friendly to generate the reports required of a particular object and allows us to test the codes perfectly well before executing in live environment.
It would be very helpful if the application had the ability to display help text based on where the cursor is hovering on the screen. There are many times when a brief explanation of an on-screen prompt would be very handy. For example, when you attempt to Cancel a job from the Monitor, you are presented with the checkbox that says "Reprocess completion?" It would be very nice if you could hover over the prompt and see a pop-up help screen that explains what happens if you check this checkbox. The same applies to all the checkbox options presented when you attempt to "Release" a job from the Monitor.
Still a bit slow when navigating. If you close a job you have to wait a few seconds to open another one. Even when you made no changes.
When viewing a job and make no changes, the "ok" button changes the last modified date as if you made a change. No big deal, but wastes time when troubleshooting a problem and looking into what jobs were changed last.
You can see the parameters column in the "job activity", but not in "Job definitions".
Can't search the parameters field in the filter.
Changing a variable name does not change it on the job. It still works because Tidal Automation uses the ID number. It just causes confusion when you see a variable on a job and can't find the variable under "Variables". On top of that, Tidal Automation does not show the ID column under "Variables" making it even more difficult to find the variable.
JAMS is a critical resource free up people to do other things and ensuring that processes and tasks are run consistently. We are also confident that procedures are run consistently and on time or as soon as the necessary data is available. With automated job failure notification, we are not required to check that jobs are running correctly.
We are on the fence. The increased pricing for renewals is staggering. With new automation options like Microsoft's Power Automate and Event Driven Ansible on the field, there are other options now available.
9/10 as there are so many features I have not tried as of yet. It is easy to get started but as jobs become more complex you tend to employ more and more features - Some of which can be complicated at first. This all comes down to experience using the system. Out first setup and current setup are vastly different as we learn how to use the full power.
We didnt really encounter any downtime, no issues encountered during 2 years of use of JAMs also our client barely raise an issue with JAMS, mostly the issues is on the batch jobs that jams executes. So I would gave it a perfect 10, very reliable hardly encounters any error and bug
JAMS performance is very great, there are no issues raised with the performance, it just like nothing happens on the job after integration it gives you this monitoring capability, no reports and bugs raised on the performance, we didnt do integration with other software only database and with use of JAMS agent to different servers
From go live in 2012 to current, issues submitted, even if low priority, and could wait, are usually responded to in a few hours, most have been resolved the same day, or over a few days with interactive help from them (low priority question like how do I do this). Example questions have been what order to restart services. What ports are used by JAMS for our IT Group to open up the firewall for. The few Production issues we had are always responded to in a timely manner, usually within 15 minutes or sooner, even overnight issues.
People that were involved in the POC found the training a lot easier to follow. I think most people would have preferred to just get the training material and run through themselves.
I Was not part of the original Implementation, and the persons did that are no longer with the Organization. But I was part of the recent Upgrade process a year ago and I am the JAMS admin and was very pleased
Having provided consulting services for years on Tidal by Redwood, I recommend going with a solutions partner or consultant to deploy it. I believe there are sizing and tuning guidelines that should be followed for environments of scale. I believe they are not critical when first lighting up the product, but if you are not aware of them you will encounter performance degradation after a few thousand job objects are added.
Our team vetted a competing software, VisualCron, feedback as follows: 1. Difficult to use. 2. Questionable customer service - Language barrier and did not respond to request for demo video recording. 3. VisualCron seems more powerful but with that it is more difficult to use if you do not wish to do more extensive coding to customise it.
1. Tidal is good at processing large volume pf data and is cost effective. 2. Tidal can automate the scheduling of production objects, ensure that materials are delivered on time 3. Tidal Process large volumes of data which cannot be done everyday by running codes/scripts manually which does it with ease when required.
I can only speak in in regards to scalability in the volume of jobs we have created. Many of our jobs exist in multiple environments, with each environment having its own unique folder names, connection strings, etc. We incorporate parameters on the folder level that contain the unique environment information. The jobs reference these values from the folder they are contained in, so we can easily copy a job from DEV to TEST and the source is the same but the values passed from the parameters are not. This makes it very easy to create many new jobs and copy them across multiple environments and have them work.
Using JAMS when working from home (initially COVID, and now permanent) gives me tremendous visibility into the running operations of our business without any loss in productivity for not being in the office.
With JAMS I can more tightly schedule evening batch jobs by running one job after the successful completion of predecessor, as opposed to the CRON like guessing at safe start times.
Central control on a monitored server in a datacenter for all job scheduling tasks has given us 99.9% uptime reliability, instead of herding cats on multiple machines.
