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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JAMS

    Score7.9 out of 10
    N/AJAMS is a centralized workload automation and job scheduling solution that runs, monitors, and manages jobs and workflows. Reliably orchestrate the critical IT processes that run your business from a single pane of glass.

    $9,996

    per year

    Tidal by Redwood

    Score6.8 out of 10
    N/ATidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and orchestrating cross-application, cross-platform workloads – in on-prem, cloud or hybrid environments – from one central point of control. Tidal is used to optimize mission-critical business processes, manage…N/A
    Pricing
    JAMSTidal by Redwood
    Editions & Modules
    Core
    9,996.00
    per year
    Advanced
    Customized Pricing
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    JAMSTidal by Redwood
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details- Core: For small teams getting started with automation. Core Integrations: PowerShell, SQL, Azure Data Factory, Python, 20+ others. - Advanced: Comprehensive solution for large-scale operations. Core Integrations: SAP, JDE, Ellucian Banner, Informatica, Mainframe and Power Systems.—
    More Pricing Information
    Community Pulse
    JAMSTidal by Redwood
    Considered Both Products
    JAMS Software
    Chose JAMS
    It's just different. The views are different, how you set it up is different. It's not good or bad, just different. I think JAMS offers more options when it comes to how jobs run. Like you can use sequence, or setup a job to run based on a number of different dependencies.
    Incentivized
    Chose JAMS
    Tidal and Tivoli are great solutions for very large organizations with deep pockets. I have worked with them as an end-user but was not in a position to extend the platforms, so I can't speak to their capability to be extended with custom code as JAMS can with custom execution …
    Incentivized
    Redwood Software
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    66 Answers
    100%
    Would buy again
    21 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    100%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    67 Answers
    100%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    49 Answers
    100%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    54 Answers
    100%
    Implementation went as expected
    18 Answers
    Features
    JAMSTidal by Redwood
    Workload Automation
    Comparison of Workload Automation features of JAMS and Tidal by Redwood
    Feature
    JAMS
    7.4
    70 Ratings
    11% below category average
    Tidal by Redwood
    8.3
    19 Ratings
    0% above category average
    Multi-platform scheduling8.062 Ratings8.716 Ratings
    Central monitoring7.868 Ratings8.618 Ratings
    Logging7.268 Ratings8.519 Ratings
    Alerts and notifications8.167 Ratings8.519 Ratings
    Analysis and visualization6.466 Ratings8.019 Ratings
    Application integration6.765 Ratings7.818 Ratings
    Best Alternatives
    JAMSTidal by Redwood
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Apache Airflow
    Score8.7 out of 10
    Apache Airflow
    Score8.7 out of 10
    Enterprises
    Redwood RunMyJobs
    Score9.7 out of 10
    Redwood RunMyJobs
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JAMSTidal by Redwood
    Likelihood to Recommend
    7.7
    (71 ratings)
    7.4
    (21 ratings)
    Likelihood to Renew
    8.7
    (11 ratings)
    2.0
    (1 ratings)
    Usability
    8.4
    (10 ratings)
    -
    (0 ratings)
    Availability
    8.5
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (71 ratings)
    -
    (0 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (9 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (5 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.7
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    7.4
    (69 ratings)
    -
    (0 ratings)
    Professional Services
    8.4
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.5
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.5
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    JAMSTidal by Redwood
    Likelihood to Recommend
    JAMS Software
    There's probably better schedulers out there. JAMS is good for an on-premises/classic IT implementation. JAMS is well-suited for use cases such as collecting a file from a shared location and uploading it to an API, running scripts on servers, and handling middleware tasks that process files or data between handoffs across different locations. JAMS is best suited to environments
    with IT staff who can develop, test, implement, maintain, and troubleshoot
    scripts; it does not use natural language processing (so it requires in-depth
    knowledge of the scripting language in use), and it does not appear to offer
    native dashboarding or reporting that is easily accessible to all users.
    Incentivized
    Read full review
    Redwood Software
    On coming to well suited experience while error handling and effortless recovery processes are crucial, Tidal performs exceptionally well. It can identify and fix automated issues, reducing downtime and interruptions. A smaller automation solution may be more cost-effective if a business primarily utilizes a single platform or uses a small number of applications that do not require complex integration.
    Incentivized
    Read full review
    Pros
    JAMS Software
    • JAMS works well to organize jobs into logical folders with unique permissions for each folder
    • JAMS makes it easy to set up alerts for job failures and other notifications
    • Setting up scheduling times with normal human wording, such as Weekdays, or 2nd Tuesday of the month, etc.
    Incentivized
    Read full review
    Redwood Software
    • Tidal Automation allows us to automate and schedule/ perform various tasks in a easy and effective manner. It is highly interactive and effective allowing nearly 4k -5k jobs to run a day.
    • Tidal is designed to be easily shareable and collaborative allowing multiple users to work at a particular time making work effective.
    • Tidal allows us to ensure that every event which is triggered is exactly when it's supposed to be regardless of other activities which are going as well.
    • It is user-friendly to generate the reports required of a particular object and allows us to test the codes perfectly well before executing in live environment.
    Read full review
    Cons
    JAMS Software
    • Would love to see JAMS become a SaaS type of product instead of needing to be hosted by ourselves
    • having lots of jobs in the monitor area can lead to performance issues when running the client locally
    • dashboard and reporting tools could be more user friendly and provide more functionality to help monitoring teams spot recurring issues easily
    Incentivized
    Read full review
    Redwood Software
    • Still a bit slow when navigating. If you close a job you have to wait a few seconds to open another one. Even when you made no changes.
    • When viewing a job and make no changes, the "ok" button changes the last modified date as if you made a change. No big deal, but wastes time when troubleshooting a problem and looking into what jobs were changed last.
    • You can see the parameters column in the "job activity", but not in "Job definitions".
    • Can't search the parameters field in the filter.
    • Changing a variable name does not change it on the job. It still works because Tidal Automation uses the ID number. It just causes confusion when you see a variable on a job and can't find the variable under "Variables". On top of that, Tidal Automation does not show the ID column under "Variables" making it even more difficult to find the variable.
    Read full review
    Likelihood to Renew
    JAMS Software
    JAMS is a critical resource free up people to do other things and ensuring that processes and tasks are run consistently. We are also confident that procedures are run consistently and on time or as soon as the necessary data is available. With automated job failure notification, we are not required to check that jobs are running correctly.
    Incentivized
    Read full review
    Redwood Software
    We are on the fence. The increased pricing for renewals is staggering. With new automation options like Microsoft's Power Automate and Event Driven Ansible on the field, there are other options now available.
    Read full review
    Usability
    JAMS Software
    JAMS is very user friendly; you hardly need to do coding. The only thing that I would say a challenge is setting it up, but that's because you barely know the product yet and, in every processing, setting up is the difficult part. But once you've set it up and you are going to use it, you will really feel that it is worth to invest in this kind of software solution, it really does it job very well.
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Reliability and Availability
    JAMS Software
    We didnt really encounter any downtime, no issues encountered during 2 years of use of JAMs also our client barely raise an issue with JAMS, mostly the issues is on the batch jobs that jams executes. So I would gave it a perfect 10, very reliable hardly encounters any error and bug
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Performance
    JAMS Software
    JAMS performance is very great, there are no issues raised with the performance, it just like nothing happens on the job after integration it gives you this monitoring capability, no reports and bugs raised on the performance, we didnt do integration with other software only database and with use of JAMS agent to different servers
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Support Rating
    JAMS Software
    I've never had to wait more than a day for a response to any email queries submitted. We had a very positive experience using support hours during out migration process from v6 to v7. We've also recently had a weeklong group training course where all attendees were positive about the learning outcomes, a shoutout to Jose who did both the migration and the weeklong course!
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    In-Person Training
    JAMS Software
    People that were involved in the POC found the training a lot easier to follow. I think most people would have preferred to just get the training material and run through themselves.
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Implementation Rating
    JAMS Software
    I Was not part of the original Implementation, and the persons did that are no longer with the Organization. But I was part of the recent Upgrade process a year ago and I am the JAMS admin and was very pleased
    Incentivized
    Read full review
    Redwood Software
    Having provided consulting services for years on Tidal by Redwood, I recommend going with a solutions partner or consultant to deploy it. I believe there are sizing and tuning guidelines that should be followed for environments of scale. I believe they are not critical when first lighting up the product, but if you are not aware of them you will encounter performance degradation after a few thousand job objects are added.
    Read full review
    Alternatives Considered
    JAMS Software
    JAMS is WAY more advanced, it isn't a fair comparison. The history is easy to get through. It is easy to get alerts of complete to failed and with a log. Adding jobs is extremely easy that even my teammates who do not manange the software are able to set them up. With the new web component we are very excited for the future of JAMS advancements.
    Incentivized
    Read full review
    Redwood Software
    1. Tidal is good at processing large volume pf data and is cost effective. 2. Tidal can automate the scheduling of production objects, ensure that materials are delivered on time 3. Tidal Process large volumes of data which cannot be done everyday by running codes/scripts manually which does it with ease when required.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    JAMS Software
    i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
    Read full review
    Redwood Software
    No answers on this topic
    Scalability
    JAMS Software
    The product is quite flexible. There are a number of features and functions that we use on a daily basis, and there are many features that are available that we have not yet needed or explored (like setting up jobs with the ability to do FTP or Sftp file transfers).
    Incentivized
    Read full review
    Redwood Software
    No answers on this topic
    Professional Services
    JAMS Software
    i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
    Read full review
    Redwood Software
    No answers on this topic
    Return on Investment
    JAMS Software
    • Our company depends on the JAMS Scheduler in executing a large number of SAP Jobs. In never having had a true Enterprise Scheduler such as JAMS before now, we are very happy with the results.
    • There a number of features in JAMS for setting up schedules and dependencies on other jobs. This helps our company achieve the necessary workflows for Job execution. This optimization saves on system resources and keeps Jobs flowing smoothly.
    • We are very happy that JAMS is a robust solution with High Availability. This is necessary for Enterprise products, to reduce downtime, which we have not had as a result. This feature definitely saves our company money by reducing or eliminating unexpected downtime.
    Read full review
    Redwood Software
    • Better decision-making and more process visibility are achieved through reporting and monitoring.
    • Lowered time frames and streamlined administration of the workflow.
    • Improved cost and resource allocation, especially in cloud contexts.
    • A decrease in manual errors and related expenditures.
    • Unusual problems that could occur during automation.
    • Possible difficulties shifting to a new automation tool.
    • The expense of beginning implementation and training.
    Incentivized
    Read full review
    ScreenShots

    JAMS Screenshots

    Screenshot of the Centralized Job Repository - here users store job definitions, schedules, and parameters in one central database.Screenshot of the Job Monitor - this displays the status of jobs and workloads from one central monitoring console. Viewers can drill down on individual jobs to diagnose failures, dependencies, and expected completion times.Screenshot of a Dashboard - Here, users can create data-rich visuals to monitor critical batch jobs and workflows running on various agents and on different business applications.Screenshot of the Centralized Job Repository - Stores job definitions, schedules, and parameters in a central database.Screenshot of the Visual Job Editor - a drag and drop editor for tasks is used to build multistep workflows that include dependencies, user input, parallel processes, and triggers.Screenshot of JAX  AI agent - built right into the JAMS Web Client. Ask it to find a job, troubleshoot a failure, or explain how something works, in plain language, and it answers grounded in real JAMS documentation.