JAMS vs. Tidal by Redwood

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JAMS
Score 8.1 out of 10
N/A
JAMS is a centralized workload automation and job scheduling solution that runs, monitors, and manages jobs and workflows. Reliably orchestrate the critical IT processes that run your business from a single pane of glass.N/A
Tidal by Redwood
Score 6.4 out of 10
N/A
Tidal Automation, from Redwood Software since the early 2023 acquisition, is an enterprise workload automation platform for automating and orchestrating cross-application, cross-platform workloads – in on-prem, cloud or hybrid environments – from one central point of control. Tidal is used to optimize mission-critical business processes, manage…N/A
Pricing
JAMSTidal by Redwood
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JAMSTidal by Redwood
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JAMSTidal by Redwood
Considered Both Products
JAMS
Chose JAMS
It's just different. The views are different, how you set it up is different. It's not good or bad, just different. I think JAMS offers more options when it comes to how jobs run. Like you can use sequence, or setup a job to run based on a number of different dependencies.
Chose JAMS
Tidal and Tivoli are great solutions for very large organizations with deep pockets. I have worked with them as an end-user but was not in a position to extend the platforms, so I can't speak to their capability to be extended with custom code as JAMS can with custom execution …
Tidal by Redwood

No answer on this topic

Top Pros

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Top Cons

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Features
JAMSTidal by Redwood
Workload Automation
Comparison of Workload Automation features of Product A and Product B
JAMS
7.8
37 Ratings
5% below category average
Tidal by Redwood
8.2
19 Ratings
0% above category average
Multi-platform scheduling8.131 Ratings8.616 Ratings
Central monitoring8.035 Ratings8.418 Ratings
Logging7.735 Ratings8.119 Ratings
Alerts and notifications8.035 Ratings8.319 Ratings
Analysis and visualization7.333 Ratings7.919 Ratings
Application integration7.734 Ratings7.918 Ratings
Best Alternatives
JAMSTidal by Redwood
Small Businesses

No answers on this topic

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Medium-sized Companies
ActiveBatch Workload Automation
ActiveBatch Workload Automation
Score 8.6 out of 10
ActiveBatch Workload Automation
ActiveBatch Workload Automation
Score 8.6 out of 10
Enterprises
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.4 out of 10
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JAMSTidal by Redwood
Likelihood to Recommend
8.0
(37 ratings)
8.1
(21 ratings)
Likelihood to Renew
7.7
(7 ratings)
2.0
(1 ratings)
Usability
6.9
(6 ratings)
-
(0 ratings)
Availability
8.2
(3 ratings)
-
(0 ratings)
Performance
8.2
(3 ratings)
-
(0 ratings)
Support Rating
8.2
(37 ratings)
-
(0 ratings)
Implementation Rating
7.7
(5 ratings)
-
(0 ratings)
Configurability
6.8
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
7.9
(35 ratings)
-
(0 ratings)
Professional Services
8.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
JAMSTidal by Redwood
Likelihood to Recommend
Fortra
JAMS is well suited for centralizing schedules. We have hundreds of databases, and JAMS has allowed us to centralize the scheduling of all of the individual jobs related to each individual database. This allows certain teams to follow the activity of specific jobs without having to access the individual servers on which the databases reside.
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Redwood Software
On coming to well suited experience while error handling and effortless recovery processes are crucial, Tidal performs exceptionally well. It can identify and fix automated issues, reducing downtime and interruptions. A smaller automation solution may be more cost-effective if a business primarily utilizes a single platform or uses a small number of applications that do not require complex integration.
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Pros
Fortra
  • Watching for files
  • Running Power shell scripts
  • JOB notifications of failures to teams
  • Being able to interface / run other programs as either dos window, Power shell window, Python window through configurable execution methods
  • Purging JAMS history by Parameters, like dates and # of copies to keep of a job
  • Being able to configure a hot backup to take over in the event a Primary JAMS Server goes down, the backup automatically kicks in after 3 minutes. - High Availability mode
  • Being able to set up variables that can be used in JOBs / Sequences to hold login information (encrypted), date ranges or other Job Parameter values. And be able to programmatically updated by Power shell scripts to track progress between runs of the same job: count of orders processed, API Skip values when retrieving orders, when the API call only returns X amount per call and you need to get all available orders with multiple calls
  • JOB logs can be put anywhere on network for other users to access - IT allowing of course. With the high availability option, this is Great, since you don't have to check each of the JAMS Servers for a log when a fail over occures
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Redwood Software
  • Tidal Automation allows us to automate and schedule/ perform various tasks in a easy and effective manner. It is highly interactive and effective allowing nearly 4k -5k jobs to run a day.
  • Tidal is designed to be easily shareable and collaborative allowing multiple users to work at a particular time making work effective.
  • Tidal allows us to ensure that every event which is triggered is exactly when it's supposed to be regardless of other activities which are going as well.
  • It is user-friendly to generate the reports required of a particular object and allows us to test the codes perfectly well before executing in live environment.
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Cons
Fortra
  • Prior to JAMS I organized various batch job runs with a user friendly naming process (job, machine, date, etc). I had to jump through hoops to get JAMS to replicate by having a post-completion job rename and copy the log.
  • Natively support JAMS commands in Powershell7.
  • Failsafe guard to prevent runaway jobs that submit other JAMS jobs that were improperly coded. i.e. A throttle setting for new JOBS. I once had production go down when hundreds of jobs used up our daily license allocation in under a minute.
  • I have similar (but different) Execution Methods that would benefit from a shared template. Current setup is awkward to change.
  • I'd love my job Definitions to be natively linked to github for version control.
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Redwood Software
  • Still a bit slow when navigating. If you close a job you have to wait a few seconds to open another one. Even when you made no changes.
  • When viewing a job and make no changes, the "ok" button changes the last modified date as if you made a change. No big deal, but wastes time when troubleshooting a problem and looking into what jobs were changed last.
  • You can see the parameters column in the "job activity", but not in "Job definitions".
  • Can't search the parameters field in the filter.
  • Changing a variable name does not change it on the job. It still works because Tidal Automation uses the ID number. It just causes confusion when you see a variable on a job and can't find the variable under "Variables". On top of that, Tidal Automation does not show the ID column under "Variables" making it even more difficult to find the variable.
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Likelihood to Renew
Fortra
JAMS is an essential application within our organization. There is no chance that at any point in the foreseeable future we would migrate off of the platform or stop our maintenance contract. HelpSystems (now rebranded Forta) releases frequent updates which always add value to the product. The system's reliability and extensibility has earned our trust that it will scale with our organization.
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Redwood Software
We are on the fence. The increased pricing for renewals is staggering. With new automation options like Microsoft's Power Automate and Event Driven Ansible on the field, there are other options now available.
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Usability
Fortra
At first its not 100% obvious what each item is meant for. When you look at the list for the first time there are a lot of objects, its taken some time to figure out what each one does. Once you figure out what each one does it makes more sense.
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Redwood Software
No answers on this topic
Reliability and Availability
Fortra
JAMS has been super reliable in our implementation. The only reason it isn't a 10 is the web client isn't fully functional so the availability suffers very mildly there
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Redwood Software
No answers on this topic
Performance
Fortra
JAMS performs well but the client some times take a little longer than normal to display logs and new views.
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Redwood Software
No answers on this topic
Support Rating
Fortra
We had a very aggressive timeline to look for a new batch job processor that is compatible with our new server that could help us maintain and improve our current data processing procedure. The JAMS support team was there to address our inquiries promptly. On average, their response times have been within 24 hours, ensuring that we receive assistance when we need it
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Redwood Software
No answers on this topic
Implementation Rating
Fortra
I Was not part of the original Implementation, and the persons did that are no longer with the Organization. But I was part of the recent Upgrade process a year ago and I am the JAMS admin and was very pleased
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Redwood Software
Having provided consulting services for years on Tidal by Redwood, I recommend going with a solutions partner or consultant to deploy it. I believe there are sizing and tuning guidelines that should be followed for environments of scale. I believe they are not critical when first lighting up the product, but if you are not aware of them you will encounter performance degradation after a few thousand job objects are added.
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Alternatives Considered
Fortra
JAMS is easier to use, provides more features and was easier to manage form a central location. simple features in JAMS were missing from VisualCron such as a projected daily schedule. The install setup with a client and agents was better suited for us too
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Redwood Software
1. Tidal is good at processing large volume pf data and is cost effective. 2. Tidal can automate the scheduling of production objects, ensure that materials are delivered on time 3. Tidal Process large volumes of data which cannot be done everyday by running codes/scripts manually which does it with ease when required.
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Contract Terms and Pricing Model
Fortra
i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
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Redwood Software
No answers on this topic
Scalability
Fortra
I can only speak in in regards to scalability in the volume of jobs we have created. Many of our jobs exist in multiple environments, with each environment having its own unique folder names, connection strings, etc. We incorporate parameters on the folder level that contain the unique environment information. The jobs reference these values from the folder they are contained in, so we can easily copy a job from DEV to TEST and the source is the same but the values passed from the parameters are not. This makes it very easy to create many new jobs and copy them across multiple environments and have them work
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Redwood Software
No answers on this topic
Professional Services
Fortra
i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
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Redwood Software
No answers on this topic
Return on Investment
Fortra
  • JAMS was not the most cost-effective solution to the original program we were implementing at my Agency; but we were able to expand on the services we do provide using it's power and flexibility to enhance other program areas.
  • The cost-model from MVPSI has been great in allowing us to deploy a DEVELOPMENT, STAGING, then PRODUCTION scheduler integrating the platform into our SDLC.
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Redwood Software
  • Better decision-making and more process visibility are achieved through reporting and monitoring.
  • Lowered time frames and streamlined administration of the workflow.
  • Improved cost and resource allocation, especially in cloud contexts.
  • A decrease in manual errors and related expenditures.
  • Unusual problems that could occur during automation.
  • Possible difficulties shifting to a new automation tool.
  • The expense of beginning implementation and training.
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ScreenShots

JAMS Screenshots

Screenshot of Dashboard - Job HistoryScreenshot of Visual Job EditorScreenshot of Centralized Job RepositoryScreenshot of Job Monitor