An Invaluable Program
September 02, 2025

An Invaluable Program

Will Sturdy-Halsey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JAMS

We use JAMS primarily to support all our overnight batch processes, whilst it's true that many platforms like SQL or Windows can run their own internal scheduled jobs, they are inflexible and your flow in unreadable. JAMS allows us to keep track of all of these processes as it seamlessly switches between it's agents and inbuilt users. We have found the system itself to be robust with issues only ever arising from misconfiguration on the human end, indeed we're never actually had an issue with the software itself crashing or not doing what it was instructed. We have also found it incredibly easy to integrate it with many of the other services we use and in cases where there isn't an applicable agent type it has never been more complicated than throwing together a batch script. In terms of scope, our overnight processes total around 1,000 separate jobs so likely 50-100,000 lines of code, this fits entirely within a workflow that is itself comprised of other workflows and sequences.

Pros

  • Stability
  • Ease of use
  • Versatility
  • Reasonable licensing structure

Cons

  • Projected Schedule does not work within workflows, it would be useful to be able to produce a 'dummy run' of a workflow where it just ticks through all jobs and logic but runs none of the actual code.
  • Some kind of ability to notify a mobile phone by alarm, text or robot voice call, just like pagers used to be used.
  • A job that is part of a workflow will not have the workflow appear in it's 'references' tab.
  • SOX auditing has been part automated saving days of work for the people involved.
  • The ability for jobs to react to different failure values has enabled us to do away with overnight human monitoring ultimately contributing to saving us in the 6 figures.
The fact it can scale to handle our overnight batch with it's 10,000+ job workflow is impressive, my only reason for an 8 is that the workflow designer itself becomes a little hard to read at that level. There would definitely be space for some non-functional elements to be added like alternate greyscale nested boxes etc.
I've never had to wait more than a day for a response to any email queries submitted. We had a very positive experience using support hours during out migration process from v6 to v7. We've also recently had a weeklong group training course where all attendees were positive about the learning outcomes, a shoutout to Jose who did both the migration and the weeklong course!

Do you think JAMS delivers good value for the price?

Yes

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

Yes

Did implementation of JAMS go as expected?

Yes

Would you buy JAMS again?

Yes

JAMS is perfectly suited for running recurring jobs, we run many on 15 minute intervals through out the day and the functionality to easily pause these with a maintenance window is useful. JAMS is also well suited for handling all our automated notifications from varied systems that may not have their own inbuilt mailing, or if you just want to keep the emails coming from one place. JAMS works well in tandem with Power Automate, large parts of SOX auditing can be automated with the two working in tandem. The only thing I've tried to do in JAMS where I've not had the result I wanted was building a job that turns on and logs in to some display machines, then turns them off each day.

JAMS Feature Ratings

Multi-platform scheduling
10
Central monitoring
10
Logging
8
Alerts and notifications
10
Analysis and visualization
10
Application integration
10

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