Excellent Job Executor and Job Monitoring Software.

JAMS, in terms of flexibility, is excellent since it offers various execution methods that most companies use, and you can also use powershell, which, if you are knowledgeable, can integrate with different applications that are not natively supported. Regarding scalability, JAMS can be easily deployed to your partners since we only need to install a JAMS agent to execute jobs on that server. JAMS doesn't need a powerful server or extra resources to handle day-to-day operations.

JAMS Customer Support is great. We have never encountered an issue that they didn't resolve within the day. They are very accurate in their answers and provide full instructions on how to fully resolve the issue encountered. JAMS Support also replies quickly and scopes questions very distinctly so that they can provide answers that match the issue's resolution.

A use case that JAMS will be easier to deploy when you have existing batch jobs, and your only requirement is to execute all those jobs using one application, monitor the execution of the job, and have notification if the job encounters an error. JAMS is also well suited if you have different servers where the jobs are located since you can choose the licensing, whether a limited number of agents but an unlimited number of job executions or a limited number of job executions but an unlimited number of agents. One thing that JAMS is not well suited to is when you are saving the connection string of DB, you can encrypt the connection string, but there's also a view button that un encrypts the password of the connection string. Also, the db configuration within JAMS is not encrypted.

It does it job as advertised, no hassle on setting up new jobs, once it executes it never or hardly generates an error. Easy to use and very user friendly, no unnecessary configurations. All features are working properly and very scalable and easy to implement with an existing setup. Very useful for monitoring jobs on different jobs located on multiple servers or different servers

Additional steps required specially with integration to different software or applications should be included on the How To setup documentation of Fortra and if possible to add images to those instruction, with that i would say the implementation will be very smooth and faster. Also if there are things to consider list would be very helpful.

The configurability is just right, you only need to configure the things you need, and for configuration you only populate the text fields needed. The descriptions on every text field is helpful it helps you understand the field needed and in some cases it also shows you how to gather the information. The only challenge is the use of odbc client when setting up the Database because there are no guides on how to do it.

JAMS is very user friendly; you hardly need to do coding. The only thing that I would say a challenge is setting it up, but that's because you barely know the product yet and, in every processing, setting up is the difficult part. But once you've set it up and you are going to use it, you will really feel that it is worth to invest in this kind of software solution, it really does it job very well.

We didnt really encounter any downtime, no issues encountered during 2 years of use of JAMs also our client barely raise an issue with JAMS, mostly the issues is on the batch jobs that jams executes. So I would gave it a perfect 10, very reliable hardly encounters any error and bug

JAMS performance is very great, there are no issues raised with the performance, it just like nothing happens on the job after integration it gives you this monitoring capability, no reports and bugs raised on the performance, we didnt do integration with other software only database and with use of JAMS agent to different servers.

We have challenge in the beginning since there's no clear instructions on that yet, but upon raising the issue on Fortra support they've guided us on how to do it, and provide root cause on some of the issues we encountered during the configuration, there is job on jams that when executed it will automatically set the access control on the groups on Active Directory

Vendor was very accommodating and they ensure that they will help us through the implementation which they did. Also the support of vendor when we encounter issues they were really present, so that I would say they really make the implementation very smooth, easy, no hassle, and very minimal error.

They really provide support and additional information on new releases of the additional features, upgrades, also they provide links for the training videos and if there's a enablement, also for providing test licenses for Disaster Recoveries. They are very easy to talk to and doesnt make you feel like youre a customer but a friend.