Item: JAMS
Rating: 9
Author: Gabriel Oprea

Overall Satisfaction with JAMS

Use Cases and Deployment Scope

JAMS brings all jobs under one roof triggering process across 5 different platforms besides doing its own direct calls via scripts and other file share processes.

It solves the business need of having access to near real time data, allowing jobs to be scheduled as often as needed since the business licensing model does not count triggers

Pros and Cons

Pros

easy to implement
outstanding support team
user friendly UI
easy to create workflow dependencies

Cons

Would love to see JAMS become a SaaS type of product instead of needing to be hosted by ourselves
having lots of jobs in the monitor area can lead to performance issues when running the client locally
dashboard and reporting tools could be more user friendly and provide more functionality to help monitoring teams spot recurring issues easily

Return on Investment

With better error handling, JAMS improved our infrastructure stability by 30% I would say and helping with the performance optimisation
Faster recovery having the ability to re-trigger jobs after timeouts or connectivity issues providing increased reliability and business continuity

Scalability

It is great that JAMS is flexible and can scale with the business by having more agents on different servers amongts other things but at the same time having to have to manage that many agents if your business is large may be a deterrent for some

Support Rating

the Support team behind JAMS is one of the
best out there in terms of knowledge, engagement and proactiveness. Every time
I had an issue or logged a query it was responded within a few hours and
followed up via a call or resolved shortly after. This is crucial for a system
on which our organisation relies on to meet both client and regulatory
requirements

Alternatives Considered

Control-M and ActiveBatch Workload Automation

We chose JAMS because it was the best solution for our business needs, a major factor being the licensing model and the simplicity of the app. We needed to migrate things fast too and this was simply plug and play without too much headache

Key Insights

Do you think JAMS delivers good value for the price?

Yes

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

Yes

Did implementation of JAMS go as expected?

Yes

Would you buy JAMS again?

Yes

Other Software Used

Azure Databricks, Jupyter Notebook, MongoDB Atlas, Oracle Database, Microsoft SQL Server

Likelihood to Recommend

First of all I would like to mention that the Support team behind JAMS is one of the best out there in terms of knowledge, engagement and proactiveness. Every time I had an issue or logged a query it was responded within a few hours and followed up via a call or resolved shortly after. This is crucial for a system on which our organisation relies on to meet both client and regulatory requirements.

Easy to implement, JAMS' business model suits our organisation by allowing us to trigger as many jobs as possible as opposed to many of its competitors which count triggers. This is imperative due to growing business needs or having access to near real time data.

Our use cases vary from simple file transfer processes to more complex powershell and sql scripting, allowing for dependencies to be created and run time schedules to cater for out of hours/server patching and other releases. It triggers jobs created on other platforms bringing everything under one roof to provide a holistic view of over 1500 jobs.

If it were to become a SaaS solution instead of being hosted on prem, it would be a leading workload automation software.

JAMS Feature Ratings

Comments

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JAMS the best value for money software out there