Jane vs. Kareo Practice Management

Jane.app could be used for clinics with a single practitioner, or many. It is very easy to navigate, and requires minimal time to learn it's features. I really love this scheduling app over others specifically for me because I offer various modalities (massage therapy, personal training & reflexology) and there are forms for every modality (intake forms and charting forms), that enables me to customize for whichever modality I am using with a client. This is where I see Jane.app as a superior scheduling app for practitioners offering a variety of services. I also love how easy it is to integrate multiple clinics into one scheduling app. I run 2 clinics, and can have a schedule for each, with a simple click of a button. I can't think of a practitioner that wouldn't benefit from this app. I am not sure how cost compares amongst apps, but I find the basic version to be quite cost efficient, with even more features than I have even dabbled in yet

I can't imagine who it is appropriate for- unless you could care less if you get prescription refill requests from pharmacies, send portal messages to patients but they have no clue they have a new message to read. It's not ideal for large or small practices. Allow them to overbook your schedule with "new patients" that are on insurance plans you don't even accept for a 15 minute time interval...So if this the flow of your practice- this is the EHR for you. Otherwise, steer clear.

• Jane.app has a wide variety of forms that you can view, edit and use for your clinic, which has been a huge time saver for me (I operate multiple modalities and require different forms for each)
• Jane.app is incredibly simple for scheduling - from implementing your regular schedule, booking appointments, changing appointments, and booking time off. It's a very small learning curve and very seamless to utilize
• Jane.app has a ton of reports that are vey useful in understanding what's working and what isn't in my clinic. From accounts receivable, to new clients booked, to client retention, the reports offer valuable information (from multiple avenues) that guide my decisions efficiently toward growth

• The integration with the clearing house is excellent.
• Setting up a practice is straightforward and fast..within 24 hours.
• Reports can be exported to Excel which is particularly helpful for forecasting trends.
• Customization of billing codes makes Kareo functional for any type practice.

Incentivized

• When charting, I would love to be able to edit a chart afterward, without having to use an amendment.
• I would like to be able to edit health history forms after I have signed off of them. Sometimes the client has discussed health issues during treatments that were not included on their HH, and I can't go back and just add on to form
• This is really minor, but when I click on "clients," I would like to see the number of clients I have, instead of having to go right into reports

• It does not auto balance accounts which would be helpful for us when patient's have a credit on one line but then a balance on another line.
• The reports could be broken down a little more detailed

I like ClinicSense, but I mostly chose Jane because it allows me to easily integrate my other modalities into one scheduling app. ClinicSense felt geared more toward massage therapy speficially, where Jane as flexibility to add in now, and in the future

Kareo is plain and simple. NextGen always says you get what you pay for, however, NextGen is expensive for anyone and Kareo does the same thing for a fraction of the cost. Kareo gives our time management back to the office personnel. Everything is user-friendly, which NextGen could be if it didn't have so many steps to complete on task.

Incentivized

• Jane.app has allowed me to see reports on client retention, which prompts me to reach out to clients who haven't booked in awhile, increasing retention rate and customer satisfaction
• Jane.app has saved me a ton of time, but having reports readily accessible, meaning I am not taking the time to go through my data and creating my own reports
• Jane.app's reports provide me immediate feedback on number of appointments booked and new clients, which allows me to quickly and easily direct my focus on what is needed most - whether that's reaching out to current clients, or marketing to gain new clients, to coming up with a marketing plan to increase appointments booked. No time is wasted on actions that aren't important to my bottom line (which wasn't really clear to me before I had Jane and access to these reports)

• Kareo has enabled our billing company to increase revenue for our clients by 10-12%.
• The efficiency of entering data has allowed our company to reduce staff.
• Being able to customize permissions for the staff increases accountability of the employees.

Incentivized