JarviX vs. Splunk IT Service Intelligence (ITSI)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JarviX
Score 8.1 out of 10
N/A
Synergies is a cognitive application service provider that combines business knowledge, artificial intelligence technology, and software development. Their mission is to help businesses through their digital transformation journey, become leaders and innovators in their industries by unlocking the power of data in the hands of business users and decision makers. Their product, JarviX, is an AnalyticOps Platform . JarviX uses NLP…N/A
Splunk IT Service Intelligence (ITSI)
Score 9.2 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
Pricing
JarviXSplunk IT Service Intelligence (ITSI)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JarviXSplunk IT Service Intelligence (ITSI)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JarviXSplunk IT Service Intelligence (ITSI)
Top Pros
Top Cons
Features
JarviXSplunk IT Service Intelligence (ITSI)
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
JarviX
7.6
2 Ratings
6% below category average
Splunk IT Service Intelligence (ITSI)
-
Ratings
Pixel Perfect reports8.21 Ratings00 Ratings
Customizable dashboards7.42 Ratings00 Ratings
Report Formatting Templates7.31 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
JarviX
7.8
2 Ratings
2% below category average
Splunk IT Service Intelligence (ITSI)
-
Ratings
Drill-down analysis7.12 Ratings00 Ratings
Formatting capabilities7.31 Ratings00 Ratings
Integration with R or other statistical packages9.11 Ratings00 Ratings
Report sharing and collaboration7.72 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
JarviX
7.8
1 Ratings
6% below category average
Splunk IT Service Intelligence (ITSI)
-
Ratings
Publish to Web9.11 Ratings00 Ratings
Publish to PDF7.31 Ratings00 Ratings
Report Versioning6.41 Ratings00 Ratings
Report Delivery Scheduling8.21 Ratings00 Ratings
Delivery to Remote Servers8.21 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
JarviX
8.2
2 Ratings
1% above category average
Splunk IT Service Intelligence (ITSI)
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)7.31 Ratings00 Ratings
Location Analytics / Geographic Visualization9.11 Ratings00 Ratings
Predictive Analytics8.22 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
JarviX
9.2
2 Ratings
8% above category average
Splunk IT Service Intelligence (ITSI)
-
Ratings
Multi-User Support (named login)9.62 Ratings00 Ratings
Role-Based Security Model9.11 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.11 Ratings00 Ratings
Single Sign-On (SSO)9.11 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
JarviX
9.1
1 Ratings
14% above category average
Splunk IT Service Intelligence (ITSI)
-
Ratings
Responsive Design for Web Access9.11 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile9.11 Ratings00 Ratings
Best Alternatives
JarviXSplunk IT Service Intelligence (ITSI)
Small Businesses
Cyfe
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Score 8.7 out of 10
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Score 9.0 out of 10
Medium-sized Companies
Entrinsik Informer
Entrinsik Informer
Score 9.6 out of 10
Veeam ONE
Veeam ONE
Score 8.5 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.4 out of 10
ignio AIOps
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Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JarviXSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
8.1
(2 ratings)
8.9
(23 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(2 ratings)
Usability
8.1
(2 ratings)
-
(0 ratings)
Support Rating
9.2
(2 ratings)
8.8
(3 ratings)
User Testimonials
JarviXSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
Synergies Intelligent Systems
JarviX is very good at data integration, creating charts and reports for data visualization. It is really impressive that Jarvix can let our marketing team know the number of members living in a specific area in seconds. In addition, the product manager from Synergies is willing to help us with all problems we encounter. I accidentally changed one of the settings in a data table which threw the existing dashboard into chaos. However, after assistance from the product manager, we were able to successfully bring the data back to normal.
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Splunk
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
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Pros
Synergies Intelligent Systems
  • The algorithm platform is handy
  • Time-saving
  • Real-time data update
  • Database docking
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Splunk
  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
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Cons
Synergies Intelligent Systems
  • There should be more flexibility in changing the data tables uploaded into JarviX. For example, it should enable users to edit the syntax of the table or change the data format of the columns without affecting the existing dashboard and charts already created using that data table.
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Splunk
  • ITSI really needs a robust splunk log ingestion infrastructure at its core
  • ITSI requires a great engineering team to build out the automated discovery and topology
  • Unless you use an API to build the topology, the view can quickly become static
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Likelihood to Renew
Synergies Intelligent Systems
No answers on this topic
Splunk
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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Usability
Synergies Intelligent Systems
JarviX is very easy to use, once everyone learns how to use JarviX to produce their own data reports, it reduces IT’s workload.
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Splunk
No answers on this topic
Support Rating
Synergies Intelligent Systems
JarviX is very easy to use, once everyone learns how to use JarviX to produce their own data reports, it reduces IT’s workload.
Read full review
Splunk
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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Alternatives Considered
Synergies Intelligent Systems
Tableau and Power BI. Obviously, they are not in the same category. Tableau and Power BI only provide data visualizations plus a little bit of analytics. JarviX not only provides data exploration, so you can find out what the problem is, as well as model management and App builder. If you only look for a dashboard, yes BI is probably enough, but if you constantly feel lacking actionable insights for actual implementations of improvements, JarviX is the choice for you.
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Splunk
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
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Return on Investment
Synergies Intelligent Systems
  • I think the best part of JarviX is that we can get the analysis results in several minutes. We spent lots of time making reports and managing our data in the past. All in all, it helps us save the time, cost, and labor of managing data.
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Splunk
  • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
  • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
  • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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ScreenShots

JarviX Screenshots

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