Jedox vs. Microsoft Dynamics 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jedox
Score 6.8 out of 10
N/A
Jedox is a Business Intelligence and Corporate Performance Management solution. According to the vendor, their solution’s unified planning, analysis and reporting empowers decision makers from finance, sales, purchasing and marketing. Additionally, the vendor says this solution helps business users work smarter, streamline business collaboration, and make insight-based decisions with confidence. The vendor also says 1,900 organizations in 127 countries are using Jedox for real-time planning…N/A
Microsoft Dynamics 365
Score 7.8 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Pricing
JedoxMicrosoft Dynamics 365
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JedoxMicrosoft Dynamics 365
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
JedoxMicrosoft Dynamics 365
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Jedox
9.1
4 Ratings
11% above category average
Microsoft Dynamics 365
-
Ratings
Pixel Perfect reports9.14 Ratings00 Ratings
Customizable dashboards9.14 Ratings00 Ratings
Report Formatting Templates9.14 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Jedox
8.3
3 Ratings
1% below category average
Microsoft Dynamics 365
-
Ratings
Drill-down analysis8.23 Ratings00 Ratings
Formatting capabilities8.23 Ratings00 Ratings
Integration with R or other statistical packages8.53 Ratings00 Ratings
Report sharing and collaboration8.53 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Jedox
7.9
3 Ratings
4% below category average
Microsoft Dynamics 365
-
Ratings
Publish to Web8.53 Ratings00 Ratings
Publish to PDF7.93 Ratings00 Ratings
Report Versioning7.03 Ratings00 Ratings
Report Delivery Scheduling8.23 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Jedox
5.6
3 Ratings
31% below category average
Microsoft Dynamics 365
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)5.93 Ratings00 Ratings
Location Analytics / Geographic Visualization5.53 Ratings00 Ratings
Predictive Analytics5.63 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Jedox
8.8
3 Ratings
1% above category average
Microsoft Dynamics 365
-
Ratings
Multi-User Support (named login)8.83 Ratings00 Ratings
Role-Based Security Model8.83 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.83 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Jedox
7.4
3 Ratings
6% below category average
Microsoft Dynamics 365
-
Ratings
Responsive Design for Web Access8.53 Ratings00 Ratings
Mobile Application7.03 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.03 Ratings00 Ratings
Budgeting, Planning, and Forecasting
Comparison of Budgeting, Planning, and Forecasting features of Product A and Product B
Jedox
8.4
4 Ratings
1% above category average
Microsoft Dynamics 365
-
Ratings
Long-term financial planning7.04 Ratings00 Ratings
Financial budgeting9.04 Ratings00 Ratings
Forecasting9.04 Ratings00 Ratings
Scenario modeling7.04 Ratings00 Ratings
Management reporting10.04 Ratings00 Ratings
Consolidation and Close
Comparison of Consolidation and Close features of Product A and Product B
Jedox
9.5
3 Ratings
16% above category average
Microsoft Dynamics 365
-
Ratings
Financial data consolidation10.03 Ratings00 Ratings
Journal entries and reports7.02 Ratings00 Ratings
Multi-currency management10.02 Ratings00 Ratings
Intercompany Eliminations10.03 Ratings00 Ratings
Local and consolidated reporting10.02 Ratings00 Ratings
Detailed Audit Trails10.02 Ratings00 Ratings
Financial Reporting and Compliance
Comparison of Financial Reporting and Compliance features of Product A and Product B
Jedox
9.3
4 Ratings
12% above category average
Microsoft Dynamics 365
-
Ratings
Financial Statement Reporting9.04 Ratings00 Ratings
Management Reporting9.04 Ratings00 Ratings
Excel-based Reporting10.04 Ratings00 Ratings
Automated board and financial reporting9.04 Ratings00 Ratings
Analytics and Reporting
Comparison of Analytics and Reporting features of Product A and Product B
Jedox
9.7
4 Ratings
19% above category average
Microsoft Dynamics 365
-
Ratings
Personalized dashboards9.04 Ratings00 Ratings
Color-coded scorecards10.03 Ratings00 Ratings
KPIs9.03 Ratings00 Ratings
Cost and profitability analysis10.03 Ratings00 Ratings
Key Performance Indicator setting10.03 Ratings00 Ratings
Benchmarking with external data10.02 Ratings00 Ratings
Integration
Comparison of Integration features of Product A and Product B
Jedox
9.0
4 Ratings
7% above category average
Microsoft Dynamics 365
-
Ratings
Flat file integration9.04 Ratings00 Ratings
Excel data integration9.04 Ratings00 Ratings
Direct links to 3rd-party data sources9.04 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Jedox
-
Ratings
Microsoft Dynamics 365
8.0
69 Ratings
4% above category average
Customer data management / contact management00 Ratings8.668 Ratings
Workflow management00 Ratings7.266 Ratings
Territory management00 Ratings8.250 Ratings
Opportunity management00 Ratings8.462 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.765 Ratings
Contract management00 Ratings8.451 Ratings
Quote & order management00 Ratings8.447 Ratings
Interaction tracking00 Ratings7.259 Ratings
Channel / partner relationship management00 Ratings7.750 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Jedox
-
Ratings
Microsoft Dynamics 365
6.9
54 Ratings
8% below category average
Case management00 Ratings7.850 Ratings
Call center management00 Ratings8.144 Ratings
Help desk management00 Ratings4.948 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Jedox
-
Ratings
Microsoft Dynamics 365
7.8
66 Ratings
3% above category average
Lead management00 Ratings8.460 Ratings
Email marketing00 Ratings7.261 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Jedox
-
Ratings
Microsoft Dynamics 365
7.8
63 Ratings
3% above category average
Task management00 Ratings7.458 Ratings
Billing and invoicing management00 Ratings7.743 Ratings
Reporting00 Ratings8.452 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Jedox
-
Ratings
Microsoft Dynamics 365
8.9
64 Ratings
16% above category average
Forecasting00 Ratings9.154 Ratings
Pipeline visualization00 Ratings9.160 Ratings
Customizable reports00 Ratings8.463 Ratings
Customization
Comparison of Customization features of Product A and Product B
Jedox
-
Ratings
Microsoft Dynamics 365
7.9
66 Ratings
4% above category average
Custom fields00 Ratings8.465 Ratings
Custom objects00 Ratings7.960 Ratings
Scripting environment00 Ratings8.447 Ratings
API for custom integration00 Ratings6.951 Ratings
Security
Comparison of Security features of Product A and Product B
Jedox
-
Ratings
Microsoft Dynamics 365
8.0
61 Ratings
4% below category average
Single sign-on capability00 Ratings8.455 Ratings
Role-based user permissions00 Ratings7.656 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Jedox
-
Ratings
Microsoft Dynamics 365
8.0
36 Ratings
10% above category average
Social data00 Ratings8.435 Ratings
Social engagement00 Ratings7.736 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Jedox
-
Ratings
Microsoft Dynamics 365
7.7
55 Ratings
7% above category average
Marketing automation00 Ratings7.755 Ratings
Compensation management00 Ratings7.728 Ratings
Platform
Comparison of Platform features of Product A and Product B
Jedox
-
Ratings
Microsoft Dynamics 365
8.4
47 Ratings
12% above category average
Mobile access00 Ratings8.447 Ratings
Best Alternatives
JedoxMicrosoft Dynamics 365
Small Businesses
IBM Planning Analytics
IBM Planning Analytics
Score 8.2 out of 10
Salesmate
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Score 9.8 out of 10
Medium-sized Companies
Cube
Cube
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Anaplan
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Score 8.7 out of 10
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User Ratings
JedoxMicrosoft Dynamics 365
Likelihood to Recommend
9.0
(8 ratings)
7.7
(88 ratings)
Likelihood to Renew
9.0
(3 ratings)
8.0
(20 ratings)
Usability
9.0
(2 ratings)
8.0
(18 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
7.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(3 ratings)
7.9
(11 ratings)
Online Training
8.0
(1 ratings)
7.5
(2 ratings)
Implementation Rating
9.0
(2 ratings)
9.2
(4 ratings)
Configurability
9.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
3.9
(3 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
4.0
(2 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
JedoxMicrosoft Dynamics 365
Likelihood to Recommend
Jedox AG
Best suited for financial consolidation and / or as a highly customized and compact EPM / BI solution (up to 100 CCU) with individual workflows, planning and reporting functionalities, with moderate number of users (no restrictions for any industry, all industries are covered well). It also has advanced reporting & data analysis requirements and provides an integration and reporting layer of imported data from different external systems (via ETL). It can help with migrating your legacy Excel-based business models to the Web. It is not well suited for Enterprise BI applications with expecting >500 CCU (users at the same time working with the system) - this may cause serious performance issues, as all data is kept in RAM. Jedox is also less suited for applications with heavy document management requirements (document management is not an out of the box functionality in Jedox and rather requires custom development through custom widgets etc.).
Read full review
Microsoft
All told, if it hadn't been for the fact that we were testing it with both employees who knew CRM lingo and those who were new, we wouldn't have found such an issue. The program itself can be very useful for people who already manage CRMs, who know how to use them, who know how to run and manage employees on them, namely because of the "one-stop-shop" concept in data visibility. When it came down to it though, if you have high-turnover, then this product will devolve into only being used for it's base components. Down the middle, we found that the people who'd been in marketing for 4-5 years fell into the product easily because of the way it was written. Everyone before that, with novice experience, thought it was written like a textbook for a graduate class - little to no leeway if you don't happen to know one specific term
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Pros
Jedox AG
  • Using the Excel add-in means that our team was almost instantly productive, being able to use a familiar interface to present and manipulate data.
  • Allows us to quickly do analysis and comparison of current and historic data.
  • Really good to produce meaningful management reporting that can be adapted responsively to business requirements.
  • Implementing Jedox in our budget cycle dramatically reduced the time and complexity of the process, while making it more transparent.
Read full review
Microsoft
  • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
  • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
  • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
  • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
  • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
Read full review
Cons
Jedox AG
  • Diversity. Jedox can be applied to many different use cases from small to large deployments and from budgeting to enterprise class BI solutions. But rarely is one tool able to fulfill all of these requirements in one organisation. This value proposition can be complicated for prospective users.
  • Awareness. Jedox punches above its weight in capability and scalability, but not enough people have heard about it and therefore procurement processes can be drawn out as a result.
Read full review
Microsoft
  • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
  • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
  • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
  • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
  • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
  • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
  • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
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Likelihood to Renew
Jedox AG
For a period of 5 years all our customers using Jedox have renewed their licenses.
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Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
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Usability
Jedox AG
To me Jedox deserves 10/10 because it is a consistent one-in-all platform with a modern look and feel. It is intuitive to use and allows you to make intuitive applications integrating traditional business intelligence with performance management functionality. It certainly has a short
learning curve, especially for those that are familiar with MS Excel. An example: I've lost count but Jedox it is available in more than 25 languages. Another: Jedox does not require programming skills... it is developed to be used by the business.
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Microsoft
My review can help others to choose the correct CRM like Microsoft Dynamics 365 CRM. I see lots of great things in Microsoft Dynamics 365 that make your business easy and smooth also MS allows users to customize the software according to their needs. So Thought I should share my experience with others.
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Reliability and Availability
Jedox AG
Jedox has
very few bugs. Reports are available through an Excel add-in, the web and/or
mobile device (IOS/Android). In my opinion, availability also means high
performance, not having to wait for the system to give you the required reports,
analysis, dashboards instantly.
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Microsoft
No answers on this topic
Performance
Jedox AG
Jedox is the fastest OLAP tool on the market. It can use GPU cards to increase performance even more
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Microsoft
No answers on this topic
Support Rating
Jedox AG
Jedox support in general is a professional and fast responding team. An easy-to-use ticketing system is in place. Bug-related questions are solved fast (responses come usually in a few hours after the question), but some questions / tickets, that are not Jedox-related bugs (for example some advanced questions about Jedox functionality), may be forwarded to Application Management team for further processing and then it may take several days or even weeks to get a response here -> there is room for improvement here.
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Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Implementation Rating
Jedox AG
The implementation of SSO, SAML Authentication, HTTPS, Server splitting (Frontend / Backend servers) could be more standardized and made more user friendly to set up (e.g. via setup guide). Otherwise the implementation of Jedox is quick and simple when compared to other similar technologies.
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Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Alternatives Considered
Jedox AG
Calumo is similar product to Jedox. I have used it extensively in my previous role. It was a major contender when we evaluated a BI platform for NIDA. Calumo is a great product as well and it was a very close call. Where we found Jedox to be a better fit for NIDA was the ability to prepare dynamic reports with ease without the need to learn MDX which was used extensively by Calumo to make dynamic reports which expand or shrink based on the underlying data. Another major benefit we saw in Jedox was the whole ETL process could be managed within Jedox instead of doing it in SQL server which negates having a dedicated SQL specialist role when the scale expands.
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Microsoft
Salesforce has more desirable functions than Microsoft Dynamics 365, at a competitive price. Its user interface is far more superior, it has more customization, easier customization, and out of the box it is more pleasing to the eye and to the end user. If the client doesn't have a deep-rooted connection with Microsoft I wouldn't leap to Dynamics 365.
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Contract Terms and Pricing Model
Jedox AG
No answers on this topic
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Scalability
Jedox AG
Scalability is often another word for speed. Given enough data, enough users or enough calculations, the tool becomes slower and slower. You will find that Jedox has a very high performance that can even be increased by the use of grafical cards. Other thaen that it does not only offer BI (looking back based on historical ERP data) but also allows you to look forward through integrated budgetting, planning, forecasting, workflow and collaboration. Not easy to find a tool that can support so much business functionality. So, also pretty scalable in that respect.
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Microsoft
No answers on this topic
Professional Services
Jedox AG
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Return on Investment
Jedox AG
  • Financial budgeting and Forecasting are done in a centralized fashion in Jedox now instead of a decentralized excel based approach. A lot of cost savings and improved reliability
  • Easy to use self-help Dashboards and detailed reports
  • Web-based reporting instead of excel based
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Microsoft
  • It is hard to say, the reason why we are using Microsoft Dynamics CRM is because it is provided to us for free.
  • It could be worthwhile to investigate whether an alternative CRM (even though paid) can be used to boost the ROI
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ScreenShots

Jedox Screenshots

Screenshot of Management Dashboard with Google Maps WidgetScreenshot of ABC Analysis (Procurement)Screenshot of Executive Sales ReviewScreenshot of Finance DashboardScreenshot of Sales DashboardScreenshot of Start