Microsoft Dynamics 365 Is Feature-Rich And Intuitive.
November 12, 2021
Microsoft Dynamics 365 Is Feature-Rich And Intuitive.
Score 9 out of 10
Vetted Review
Verified User
Software Version
On-Premise
Overall Satisfaction with Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
We use Microsoft Dynamics 365 to keep track of our clients, systems, and data across the company. My superiors appreciate how easy it is to maintain tabs on our selling pipelines and set selling goals. It serves us to integrate all the data and processes from our employer’s portal into a unique system. We sell online solutions that update both CRM and the doorway simultaneously. For me, task tracking is my favorite feature because it’s tailored to each client’s specific needs. To this day, I’ll never forget the conversation I had with my client because of the project. Also helps our salespeople keep a step on potential clients and manage their past interactions to re-engage them. Microsoft Dynamics 365 works with customer relationship management programs for our company’s operations and selling employees. Use it to manage track of clients and other important sales metrics with ease.
- One of the best features of this software is that it's easy to use and intuitive to understand.
- Customization is easy, and no training is required; all you need to know about B2B leads, corporate leads, and clients are to be aware of those leads.
- Through shared application data and marketing automation, it helps us align our sales and marketing processes.
- The support team is knowledgeable and helpful, and they quickly engage the right customers using Microsoft's artificial intelligence-backed features.
- There is room for improvement in terms of user-friendliness. New users often find it difficult to enter information into a database.
- Making things a little easier on the interface and its user interface design isn't simple enough for smooth navigation, particularly on the report pages.
- I'd like to see some improvement in terms of the navigation layout, though. There is always a concern about cost and performance.
- It has a positive ROI and allows us to convert prospects into sales easily.
- The ability to better organize and prioritize tasks has been enhanced.
- Custom reports provide us with relevant data and dashboard elements.
Do you think Microsoft Dynamics 365 delivers good value for the price?
Yes
Are you happy with Microsoft Dynamics 365's feature set?
Yes
Did Microsoft Dynamics 365 live up to sales and marketing promises?
Yes
Did implementation of Microsoft Dynamics 365 go as expected?
Yes
Would you buy Microsoft Dynamics 365 again?
Yes