Jedox vs. Synoptix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jedox
Score 6.8 out of 10
N/A
Jedox is a Business Intelligence and Corporate Performance Management solution. According to the vendor, their solution’s unified planning, analysis and reporting empowers decision makers from finance, sales, purchasing and marketing. Additionally, the vendor says this solution helps business users work smarter, streamline business collaboration, and make insight-based decisions with confidence. The vendor also says 1,900 organizations in 127 countries are using Jedox for real-time planning…N/A
Synoptix
Score 2.8 out of 10
Mid-Size Companies (51-1,000 employees)
Synoptic provides ERP financial reporting tools and analysis. This solution is designed to deliver real-time data. The vendor’s value proposition is that their solution empowers users to create financial and operational reports with spreadsheet ease of use.N/A
Pricing
JedoxSynoptix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JedoxSynoptix
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
JedoxSynoptix
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Jedox
9.1
4 Ratings
8% above category average
Synoptix
-
Ratings
Pixel Perfect reports9.14 Ratings00 Ratings
Customizable dashboards9.14 Ratings00 Ratings
Report Formatting Templates9.14 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Jedox
8.3
3 Ratings
1% below category average
Synoptix
-
Ratings
Drill-down analysis8.23 Ratings00 Ratings
Formatting capabilities8.23 Ratings00 Ratings
Integration with R or other statistical packages8.53 Ratings00 Ratings
Report sharing and collaboration8.53 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Jedox
7.9
3 Ratings
4% below category average
Synoptix
7.7
1 Ratings
7% below category average
Publish to Web8.53 Ratings8.01 Ratings
Publish to PDF7.93 Ratings8.01 Ratings
Report Versioning7.03 Ratings00 Ratings
Report Delivery Scheduling8.23 Ratings7.01 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Jedox
5.6
3 Ratings
32% below category average
Synoptix
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)5.93 Ratings00 Ratings
Location Analytics / Geographic Visualization5.53 Ratings00 Ratings
Predictive Analytics5.63 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Jedox
8.8
3 Ratings
0% above category average
Synoptix
6.0
1 Ratings
37% below category average
Multi-User Support (named login)8.83 Ratings7.01 Ratings
Role-Based Security Model8.83 Ratings8.01 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.83 Ratings8.01 Ratings
Single Sign-On (SSO)00 Ratings1.01 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Jedox
7.4
3 Ratings
8% below category average
Synoptix
1.0
1 Ratings
156% below category average
Responsive Design for Web Access8.53 Ratings1.01 Ratings
Mobile Application7.06 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.03 Ratings00 Ratings
Budgeting, Planning, and Forecasting
Comparison of Budgeting, Planning, and Forecasting features of Product A and Product B
Jedox
8.4
4 Ratings
1% below category average
Synoptix
6.0
1 Ratings
34% below category average
Long-term financial planning7.04 Ratings5.01 Ratings
Financial budgeting9.04 Ratings5.01 Ratings
Forecasting9.04 Ratings00 Ratings
Scenario modeling7.04 Ratings00 Ratings
Management reporting10.04 Ratings8.01 Ratings
Consolidation and Close
Comparison of Consolidation and Close features of Product A and Product B
Jedox
9.5
3 Ratings
15% above category average
Synoptix
7.0
1 Ratings
15% below category average
Financial data consolidation10.03 Ratings7.01 Ratings
Journal entries and reports7.02 Ratings00 Ratings
Multi-currency management10.02 Ratings00 Ratings
Intercompany Eliminations10.03 Ratings00 Ratings
Local and consolidated reporting10.02 Ratings00 Ratings
Detailed Audit Trails10.02 Ratings00 Ratings
Minority Ownership00 Ratings7.01 Ratings
Financial Reporting and Compliance
Comparison of Financial Reporting and Compliance features of Product A and Product B
Jedox
9.3
4 Ratings
10% above category average
Synoptix
6.8
1 Ratings
22% below category average
Financial Statement Reporting9.04 Ratings7.01 Ratings
Management Reporting9.04 Ratings7.01 Ratings
Excel-based Reporting10.04 Ratings7.01 Ratings
Automated board and financial reporting9.04 Ratings6.01 Ratings
Analytics and Reporting
Comparison of Analytics and Reporting features of Product A and Product B
Jedox
9.7
4 Ratings
19% above category average
Synoptix
3.0
1 Ratings
91% below category average
Personalized dashboards8.94 Ratings3.01 Ratings
Color-coded scorecards10.03 Ratings00 Ratings
KPIs9.03 Ratings00 Ratings
Cost and profitability analysis10.03 Ratings00 Ratings
Key Performance Indicator setting10.03 Ratings00 Ratings
Benchmarking with external data10.02 Ratings00 Ratings
Integration
Comparison of Integration features of Product A and Product B
Jedox
9.0
4 Ratings
6% above category average
Synoptix
3.0
1 Ratings
95% below category average
Flat file integration9.04 Ratings00 Ratings
Excel data integration9.04 Ratings00 Ratings
Direct links to 3rd-party data sources9.04 Ratings3.01 Ratings
Best Alternatives
JedoxSynoptix
Small Businesses
IBM Planning Analytics
IBM Planning Analytics
Score 8.7 out of 10
IBM Planning Analytics
IBM Planning Analytics
Score 8.7 out of 10
Medium-sized Companies
Cube
Cube
Score 8.9 out of 10
Cube
Cube
Score 8.9 out of 10
Enterprises
OneStream
OneStream
Score 8.8 out of 10
OneStream
OneStream
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JedoxSynoptix
Likelihood to Recommend
9.0
(8 ratings)
2.2
(12 ratings)
Likelihood to Renew
9.0
(3 ratings)
-
(0 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Availability
8.0
(4 ratings)
-
(0 ratings)
Performance
7.0
(4 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
1.0
(2 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(5 ratings)
-
(0 ratings)
Configurability
9.0
(2 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
4.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
JedoxSynoptix
Likelihood to Recommend
Jedox AG
Best suited for financial consolidation and / or as a highly customized and compact EPM / BI solution (up to 100 CCU) with individual workflows, planning and reporting functionalities, with moderate number of users (no restrictions for any industry, all industries are covered well). It also has advanced reporting & data analysis requirements and provides an integration and reporting layer of imported data from different external systems (via ETL). It can help with migrating your legacy Excel-based business models to the Web. It is not well suited for Enterprise BI applications with expecting >500 CCU (users at the same time working with the system) - this may cause serious performance issues, as all data is kept in RAM. Jedox is also less suited for applications with heavy document management requirements (document management is not an out of the box functionality in Jedox and rather requires custom development through custom widgets etc.).
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Synoptix
It is excellent if set up well, and users are well trained on how to use it as it is not very user-friendly. But to achieve that, you have to go through the hell of a setup. Support is not knowledgeable in some areas of the software, it is tough to set up and install, and when presented by salespeople, it is all great, but you need to invest a lot to pay it off.
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Pros
Jedox AG
  • Using the Excel add-in means that our team was almost instantly productive, being able to use a familiar interface to present and manipulate data.
  • Allows us to quickly do analysis and comparison of current and historic data.
  • Really good to produce meaningful management reporting that can be adapted responsively to business requirements.
  • Implementing Jedox in our budget cycle dramatically reduced the time and complexity of the process, while making it more transparent.
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Synoptix
  • Easy report building interface with an query interface that allows financial users the ability to conduct complex queries without difficulty.
  • The ability to create reporting that allows us to review in-depth financial review by drilling down into accounts to find transnational data easily.
  • Easily maintained and monitored with simple upgrade installations and end point installation.
  • Great knowledge base for review and trouble-shooting.
  • Highly knowledgeable and easy to work with staff.
Read full review
Cons
Jedox AG
  • Diversity. Jedox can be applied to many different use cases from small to large deployments and from budgeting to enterprise class BI solutions. But rarely is one tool able to fulfill all of these requirements in one organisation. This value proposition can be complicated for prospective users.
  • Awareness. Jedox punches above its weight in capability and scalability, but not enough people have heard about it and therefore procurement processes can be drawn out as a result.
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Synoptix
  • It has a poor install procedure which is not standard. It almost requires copying folders from an existing computer to the new install.
  • The update process is less than desirable. It seems like Compusoft needs to do a better job of testing before releasing updates.
  • The interface is a bit archaic. It looks more like a program from 20 years ago than one used today.
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Likelihood to Renew
Jedox AG
For a period of 5 years all our customers using Jedox have renewed their licenses.
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Synoptix
No answers on this topic
Usability
Jedox AG
To me Jedox deserves 10/10 because it is a consistent one-in-all platform with a modern look and feel. It is intuitive to use and allows you to make intuitive applications integrating traditional business intelligence with performance management functionality. It certainly has a short
learning curve, especially for those that are familiar with MS Excel. An example: I've lost count but Jedox it is available in more than 25 languages. Another: Jedox does not require programming skills... it is developed to be used by the business.
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Synoptix
No answers on this topic
Reliability and Availability
Jedox AG
Jedox has
very few bugs. Reports are available through an Excel add-in, the web and/or
mobile device (IOS/Android). In my opinion, availability also means high
performance, not having to wait for the system to give you the required reports,
analysis, dashboards instantly.
Read full review
Synoptix
No answers on this topic
Performance
Jedox AG
Jedox is the fastest OLAP tool on the market. It can use GPU cards to increase performance even more
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Synoptix
No answers on this topic
Support Rating
Jedox AG
Jedox support in general is a professional and fast responding team. An easy-to-use ticketing system is in place. Bug-related questions are solved fast (responses come usually in a few hours after the question), but some questions / tickets, that are not Jedox-related bugs (for example some advanced questions about Jedox functionality), may be forwarded to Application Management team for further processing and then it may take several days or even weeks to get a response here -> there is room for improvement here.
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Synoptix
Support does not know much about software solutions. As an example, I have struggled for weeks just to set up LDAP that should be fairly simple.
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Implementation Rating
Jedox AG
The implementation of SSO, SAML Authentication, HTTPS, Server splitting (Frontend / Backend servers) could be more standardized and made more user friendly to set up (e.g. via setup guide). Otherwise the implementation of Jedox is quick and simple when compared to other similar technologies.
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Synoptix
No answers on this topic
Alternatives Considered
Jedox AG
Calumo is similar product to Jedox. I have used it extensively in my previous role. It was a major contender when we evaluated a BI platform for NIDA. Calumo is a great product as well and it was a very close call. Where we found Jedox to be a better fit for NIDA was the ability to prepare dynamic reports with ease without the need to learn MDX which was used extensively by Calumo to make dynamic reports which expand or shrink based on the underlying data. Another major benefit we saw in Jedox was the whole ETL process could be managed within Jedox instead of doing it in SQL server which negates having a dedicated SQL specialist role when the scale expands.
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Synoptix
Prior to Synoptix we were using the reporting tool that comes with our ERP system. It lacked the drilldown and comparability functions that make Synoptix the top pick. Further, designing reports and maintaining reports was very labor intensive
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Scalability
Jedox AG
Scalability is often another word for speed. Given enough data, enough users or enough calculations, the tool becomes slower and slower. You will find that Jedox has a very high performance that can even be increased by the use of grafical cards. Other thaen that it does not only offer BI (looking back based on historical ERP data) but also allows you to look forward through integrated budgetting, planning, forecasting, workflow and collaboration. Not easy to find a tool that can support so much business functionality. So, also pretty scalable in that respect.
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Synoptix
No answers on this topic
Return on Investment
Jedox AG
  • Financial budgeting and Forecasting are done in a centralized fashion in Jedox now instead of a decentralized excel based approach. A lot of cost savings and improved reliability
  • Easy to use self-help Dashboards and detailed reports
  • Web-based reporting instead of excel based
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Synoptix
  • As a reporting tool it has allowed us to make fact based decisions. We have a significant annual cost with relation to our legacy system and Synoptix provides us with the best tool to mine the data that resides in our legacy system.
Read full review
ScreenShots

Jedox Screenshots

Screenshot of Management Dashboard with Google Maps WidgetScreenshot of ABC Analysis (Procurement)Screenshot of Executive Sales ReviewScreenshot of Finance DashboardScreenshot of Sales DashboardScreenshot of Start