Jellyfish vs. ServiceNow DevOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jellyfish
Score 8.4 out of 10
N/A
Jellyfish is an Engineering Management Platform that enables engineering leaders to align engineering work with strategic business objectives. By analyzing engineering signals and contextual business data, Jellyfish provides complete visibility into engineering organizations, the work they do, and how they operate. Jellyfish Co, headquartered in Boston, states companies like SessionM (A Mastercard Company), Medium, and Toast use Jellyfish to optimize the allocation of engineering resources to…N/A
ServiceNow DevOps
Score 7.9 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
Pricing
JellyfishServiceNow DevOps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JellyfishServiceNow DevOps
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JellyfishServiceNow DevOps
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
JellyfishServiceNow DevOps
Small Businesses
GitLab
GitLab
Score 8.9 out of 10
Docker
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Score 9.2 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.9 out of 10
Docker
Docker
Score 9.2 out of 10
Enterprises
GitLab
GitLab
Score 8.9 out of 10
Docker
Docker
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JellyfishServiceNow DevOps
Likelihood to Recommend
8.3
(3 ratings)
9.0
(5 ratings)
User Testimonials
JellyfishServiceNow DevOps
Likelihood to Recommend
Jellyfish
Jellyfish allows us to understand the allocation of our efforts without time tracking. We are also able to integrate this platform with our existing ticket tracking system and can see analytics instantly! Jellyfish works well for our teams because it has an opinionated view. Jellyfish understands that the metrics for an engineering team should help you understand what your organization values and is actively working on. We can use Jellyfish in a strategic way compared to other tools like this.
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ServiceNow
ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
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Pros
Jellyfish
  • Integration with JIRA.
  • Integration with GitHub.
  • Friendly UI.
  • Easy to read.
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ServiceNow
  • Plan develop, build, test, deploy and operate any applications in a safer environment.
  • Evaluating and monitoring improvements
  • Connects with third party and existing applications
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Cons
Jellyfish
  • UI and navigation aren't very intuitive and require additional research before being able to use.
  • The individual developer metrics are not very useful and make the interface feel cluttered.
  • Overall, it takes time for the end-user to truly learn how to use the platform and navigate. There is so much information/data available that although the above is a con, we felt it still made sense, despite the learning curve.
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ServiceNow
  • No drop-down option is available to click when requesting specific software or hardware.
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Alternatives Considered
Jellyfish
The really cool thing about Jellyfish is the integrations that it has with the other tools, which are also very common within the software development industry. Consolidating all this data and being able to see graphs, numbers, and percentages in one place gives you a better way to analyze and define better solutions to improve your software development processes.
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ServiceNow
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
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Return on Investment
Jellyfish
  • Easy setup and takes time to learn, but overall easy to use one you get the hang of it.
  • Strategic roadmapping.
  • Return on Investment increased.
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ServiceNow
  • ROI
  • Increased the NPR score.
  • Central locale for information and troubleshooting.
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ScreenShots