Jenzabar ONE vs. Renaissance DnA

Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.

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I think it is well suited for K-12 schools, especially for tracking student growth over time. The ability to easily upload state assessment results and produce pre-built reports provides teachers actionable data. The online assessment system is more appropriate for secondary (grades 6-12) students in our district due to the types of assessments our elementary (K-5) students complete. I have some experience with other systems and think that the illuminate software offers more flexibility in the types of data that can be stored.

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• Jenzabar ONE makes working within the system possible and secure using remote and WFH options.
• Jenzabar ONE is adept at managing the central functions of the Registrar's Office.
• Jenzabar ONE is capable and adequate for student accounts and billing.

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• Easy to use
• Item banks
• Outstanding customer service.
• Reasonable pricing models.
• Integrates well with student info systems.

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• the Help system does not always correlate to the current version, so updating that with each update would be very helpful
• a method to test users' permission would be very helpful
• it is sometimes tricky trying to figure out which functions to assign to users, so making that process more clear would be great

• Tech support seemed good but our main issue was never resolved. We received attention and someone was working on our issue, but they could never figure out why our student count was off for 1 grade level even though they said our data looked great.
• The customized reports were powerful, but there was so much to learn for the average administrative user, like a principal, to get the detailed data they need. You would have to have a dedicated person to create customized reports.
• At some point, our representative just stopped calling and there was no further contact. Then our rep left the company and the new rep only sent one email notifying us of the change. That was almost a year ago.

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It makes work easier because everything is in one place. Works well once staff is fully trained. Good for connecting all departments so students can be serviced to the best of our abilities. It's a very strong system overall that isn't always the easiest to learn at first, but once you learn, you'll take nothing else for it.

Illuminate DnA is a very usable system. A few items to learn and set up can be a bit time-consuming. However, once set up it is easy to use and powerful for a school that staff can master quickly. It has more features then we actually use but I hope we will over time.

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Never contacted support before.

Our issue was never resolved so that we could use the software to produce accurate reports. Their tech department looked into the issue several times and could never figure out why our student was off and then they just closed the case. They confirmed we were performing the correct steps to load the data and they confirmed our data looked accurate. Great, but again why was our student count off?

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Jenzabar ONE has 90% of the capabilities of of its competitors, and a price point significantly below those products. Both Banner and PeopleSoft provide capabilities that exceed what we need. Paying for those additional features is not cost effective. In short, Jenzabar ONE does nearly everything we need, and both Banner and PeopleSoft only offer extra capabilities we will not use.

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Independently Invited by TrustRadius

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Illuminate DnA offers more flexibility and additional features that our previous Data Director system offered. We were looking for a system that offered an online assessment portal and the ability to create elementary standard-based report cards when we selected the illuminate DnA software. We were impressed with the ability to easily create custom reports and liked the comprehensive student profile page.

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• Implementing the new admissions portal has led to a 12% increase in enrollment as we were able to spend time directly working with students with how it automated previously manual tasks.
• The ACH and credit card payment portal with self-selection of student payment plans has allowed the business office to collect 70% of what we used to send to collections.

• Better handle on student achievement.
• Clarity around achievements on specific standards.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info