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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jenzabar ONE

    Score8.9 out of 10
    N/AJenzabar ONE is a complete management platform for higher ed featuring modules for student registration and advising, student life and events, human resources, fundraising and tuition, and also eLearning module with student portal and mobile app.N/A

    Agentforce Education

    Score7.1 out of 10
    N/ASalesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A
    Pricing
    Jenzabar ONEAgentforce Education
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Jenzabar ONEAgentforce Education
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Jenzabar ONEAgentforce Education
    Considered Both Products
    Jenzabar, Inc.
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    Jenzabar ONEAgentforce Education
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of Jenzabar ONE and Salesforce Agentforce Education
    Feature
    Jenzabar ONE
    9.7
    9 Ratings
    15% above category average
    Salesforce Agentforce Education
    7.9
    6 Ratings
    5% below category average
    Integrations with 3rd-Party Education Technology7.97 Ratings6.05 Ratings
    Online Registration Management9.98 Ratings6.06 Ratings
    District Communications, such as messaging and alerting10.06 Ratings10.03 Ratings
    Roster Management9.97 Ratings9.34 Ratings
    Platform Customization9.77 Ratings10.05 Ratings
    Teacher Self-Service9.86 Ratings8.53 Ratings
    Student Data Security10.09 Ratings10.06 Ratings
    Community Support9.98 Ratings8.05 Ratings
    Class Scheduling9.97 Ratings9.43 Ratings
    State and National-level Reporting9.47 Ratings5.03 Ratings
    Compliance Support9.68 Ratings4.05 Ratings
    Teacher and Parent Mobile Application10.03 Ratings8.43 Ratings
    Best Alternatives
    Jenzabar ONEAgentforce Education
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Schoolmint Hero
    Score9.7 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    Enterprises
    Schoolmint Hero
    Score9.7 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jenzabar ONEAgentforce Education
    Likelihood to Recommend
    9.9
    (12 ratings)
    6.4
    (14 ratings)
    Usability
    9.9
    (2 ratings)
    6.9
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    6.2
    (2 ratings)
    User Testimonials
    Jenzabar ONEAgentforce Education
    Likelihood to Recommend
    Jenzabar, Inc.
    Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.
    Incentivized
    Read full review
    Salesforce
    I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.
    Incentivized
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    Pros
    Jenzabar, Inc.
    • Jenzabar ONE makes working within the system possible and secure using remote and WFH options.
    • Jenzabar ONE is adept at managing the central functions of the Registrar's Office.
    • Jenzabar ONE is capable and adequate for student accounts and billing.
    Incentivized
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    Salesforce
    • Great use of integrating across all aspects of enrollment.
    • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
    • Reporting is fabulous inside of Salesforce.
    • All of the Apps in the App Exchange.
    Incentivized
    Read full review
    Cons
    Jenzabar, Inc.
    • the Help system does not always correlate to the current version, so updating that with each update would be very helpful
    • a method to test users' permission would be very helpful
    • it is sometimes tricky trying to figure out which functions to assign to users, so making that process more clear would be great
    Read full review
    Salesforce
    • I think the display of the cloud for students can seem a bit intimidating at first.
    • I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
    • Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.
    Incentivized
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    Usability
    Jenzabar, Inc.
    It makes work easier because everything is in one place. Works well once staff is fully trained. Good for connecting all departments so students can be serviced to the best of our abilities. It's a very strong system overall that isn't always the easiest to learn at first, but once you learn, you'll take nothing else for it.
    Read full review
    Salesforce
    It can be extremely user friendly and customizable - if you have the skills to do that. There are features - like records related opening in sub tabs - that make work more efficient. There is a definitely a steep learning curve when it comes to becoming a salesforce admin though.
    Incentivized
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    Support Rating
    Jenzabar, Inc.
    Never contacted support before.
    Read full review
    Salesforce
    People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
    Incentivized
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    Alternatives Considered
    Jenzabar, Inc.
    Jenzabar ONE has 90% of the capabilities of of its competitors, and a price point significantly below those products. Both Banner and PeopleSoft provide capabilities that exceed what we need. Paying for those additional features is not cost effective. In short, Jenzabar ONE does nearly everything we need, and both Banner and PeopleSoft only offer extra capabilities we will not use.
    Incentivized
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    Salesforce
    Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and with basic understanding, users can build their own graphs and dashboards to help visual important data.
    Incentivized
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    Return on Investment
    Jenzabar, Inc.
    • Implementing the new admissions portal has led to a 12% increase in enrollment as we were able to spend time directly working with students with how it automated previously manual tasks.
    • The ACH and credit card payment portal with self-selection of student payment plans has allowed the business office to collect 70% of what we used to send to collections.
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    Salesforce
    • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
    • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
    • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
    Incentivized
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    ScreenShots

    Agentforce Education Screenshots

    Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub