Jiminny vs. MightyCall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jiminny
Score 8.2 out of 10
N/A
Jiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches, enabling users to drive change across sales teams with the goal of building high performing revenue generating teams.
$85
per month per user
MightyCall
Score 7.9 out of 10
Small Businesses (1-50 employees)
MightyCall's Call Center solution offers a suite of call center management features managed and configured through a simplified interface. Some of these features include: Auto dialers Real-time feedback tools for on-the-spot coaching and quality monitoring. Supervisor Workspace for streamlined management of call center operations. Detailed Agent Reports to facilitate performance analysis and…
$15
per month per user
Pricing
JiminnyMightyCall
Editions & Modules
No answers on this topic
Core
$15
per month per user
Pro
$23
per month per user
Power
$30
per month per user
Offerings
Pricing Offerings
JiminnyMightyCall
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCore - Advanced business phone system Pro - Intelligent cloud call center Power - Call center solution powered by auto dialer
More Pricing Information
Community Pulse
JiminnyMightyCall
Top Pros
Top Cons
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JiminnyMightyCall
Small Businesses
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Score 8.2 out of 10
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Score 10.0 out of 10
Enterprises
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Google Cloud Contact Center AI
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JiminnyMightyCall
Likelihood to Recommend
10.0
(2 ratings)
9.0
(2 ratings)
User Testimonials
JiminnyMightyCall
Likelihood to Recommend
Jiminny
Jiminy is great for client-facing meetings where a download is not an easy request (i.e. you have to download zoom, etc. otherwise). Great for teams who coach regularly and want to keep details on each meeting for each and every client interaction.
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MightyCall
I like there is a special notifier that signalizes me about customers’ answers. I’m able to multitask using the platform, to call, and to see-through other tabs to gain important information for customers. They are some failures in App operation which are needed to be corrected. And sometimes my phone number falls into spam.
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Pros
Jiminny
  • Captures every interaction.
  • Provides coaching tools.
  • Integrates with our other tools.
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MightyCall
No answers on this topic
Cons
Jiminny
  • Coaching in Zoom integration.
  • Meeting passcodes.
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MightyCall
No answers on this topic
Alternatives Considered
Jiminny
Jiminny beats out other competitors hands down.
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MightyCall
The first contact center solution they tried to implement was based on the Asterisk system.This lasted for the first two or three months, the implementation was actually done “on the knee”. Through the same channel that we use now, the percentage of missed calls was about 35%, and this is one of the parameters that we had to improve - But the main thing that we had to do was to increase the efficiency of order processing, which was too low at first" .Solution selectionIn the process of choosing a solution for the contact center, I considered Cisco and Nortel hardware and software solutions, as well as MightyCall Enterprise software solutions.“The MightyCall Enterprise solution is designed to create pre-configured contact center packages for different applications and industries. Other important advantages of this solution for us were the flexibility to customize according to our customer requirements and the price/functionality ratio. Thus, we chose MightyCall Enterprise for our purposes.
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Return on Investment
Jiminny
  • After an employee left the company, I was able to research client meetings and gain valuable insights into their relationship that helped me move forward on the accounts seamlessly.
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MightyCall
No answers on this topic
ScreenShots

Jiminny Screenshots

Screenshot of Jiminny integrates with an existing tech stack to capture the voice of an organization's prospects and customers, and analyze each conversation. Playback lets reps listen back to conversations and share snippets, and it introduces data-driven coaching to maximize team performance.Screenshot of Jiminny automatically scores all conversations through AI to help the user understand at scale where to improve rep performance, identify coaching opportunities and enhance every stage of the deal cycle.Screenshot of On Demand allows users to search by team, host, customer, transcribed words or phrases, call score, coach, deal value, and deal stage.Screenshot of Team Insights gives leaders a snapshot view of how their team is improving over time, drill into individual rep performance and identify coaching opportunities.Screenshot of The Jiminny mobile app allows users to access the Jiminny platform wherever, whenever. It empowers teams to maximize their coaching potential, deliver insights and drive increased revenue on the go.Screenshot of The Jiminny dashboard displays recent call recordings with what upcoming meetings the Jiminny Notetaker is scheduled to join, a company's live feed for playback activity, and what calls are trending this month.

MightyCall Screenshots

Screenshot of the MightyCall cloud-based call center solution for small and mid-sized businessesScreenshot of Set UpScreenshot of CommunicationScreenshot of Collaboration & Call RoutingScreenshot of Supervisor Dashboard