Jobber vs. Knowify

When you have a lot of techs out in the field, Jobber helps to keep track of who is assigned to which job. This lessens the likelihood of miscommunication or having jobs "fall through the cracks." Techs do not need to physically come to the office for their assignments each day which saves time and money since they can access their Jobber assignments through their phones.

Incentivized

This is great if only used for job costing.

Incentivized

• The recurring job feature was key to our decision in selecting Jobber. There's a lot of flexibility in how you schedule recurring work. I especially like that you can select the frequency (weekly, monthly) coupled with either a specific date or day of the week/month.
• Client email reminders help our clients know when we're coming and provide an important point of contact. Customizing the email was easy.
• Client overview. It's extremely helpful to be able to view a client's record and see the upcoming visits along with the completed work.

Incentivized

• Job costing.
• Job tracking.
• Progressive invoicing.

Incentivized

• Pricey. They should consider some more affordable options.
• Design. As we ramped up our visual identity we were looking for a more modern design.
• To include visible discounting options on quotes, for example.

Incentivized

• Syncing with QuickBooks could be a little better, only syncs to main customer and not projects.
• Does not have the ability to be used in the field.
• Cannot collect payment or invoice from the field, only office staff can do this which makes for a lot of missed money collection.

Incentivized

I am anxious to replace it but there will be effort to learn and switch.

It is usable in multiple settings, but in my opinion preferably for small to medium-sized organizations. It covers the process as a whole and can be used in any segment (from creating a quote to client communication). The mobile app is very usable, intuitive, and especially useful for people working in the field

Incentivized

There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.

Incentivized

Jobber was the best for us by offering the right amount of professional features while not being overwhelming for a small company to use.

Incentivized

Knowify does job costing which HouseCall Pro does not, it syncs with QuickBooks a little better than HouseCall Pro but does not allow our technicians to invoice from the field which is crucial.

Incentivized

• This has helped us keep costs down by routing our jobs more efficiently. Specifically, it saves tons of time in routing the jobs, but also saves time/fuel for our drivers.

Incentivized

• Keeps good track of all bills and expenses.
• It would be nice to be able to see a list of all bills and not have to look under each project/job.
• Allows us to see if a job is headed south and quickly correct it.

Incentivized