JobBOSS² vs. Oracle E-Business Suite

I would recommend JobBoss to any colleague in small—to medium-sized manufacturing firms. Although I am not convinced that it will be able to handle advanced data from larger firms, it should be able to handle everything small—to medium-sized businesses require. JobBoss is great.

Incentivized

Oracle Cash and Treasury Management fill the gaps in treasury management with features that are very helpful in building the modern financial system that we so desperately need. It may not be the most intuitive tool on the treasury market, but with a little more practice time, important expense analysis can be achieved. I am confident in this treasury tool for this year 2022 and I would like to recommend it to other companies so that they can also have a better administration.

Incentivized

• Estimating is great once you learn how to use it, and it makes repeat estimates easier than ever.
• Time tracking is amazing for us. It has taken some time to figure out exactly how we want to use the tracking parts, but it's only because it has multiple ways to do the same thing and finding out what works best for us took some time.
• Billing and Purchasing are a breeze. The full package is worth the money to fully integrate the entire business into JobBOSS² since it can handle it all.

Incentivized

• The EBS Oracle Order Management and Shipping Execution solution allows the creation of an integrated, seamless order-to-cash process and accurately capture of customer orders across multiple channels.
• Orchestration of order details for seamless fulfillment execution.
• Efficient shipment planning and confirmation.
• Communication of order status information to customers throughout the order lifecycle.

Incentivized

• quoting - limited functionality currently
• costing of jobs and parts - there is very limited information on how their calculations work and limited customization of costing. Most of the job costing or margin reports are inaccurate. Costing is a black box with Jobboss2 that doesn't allow you to better understand how they are calculating nor the ability to tweak the variables of those calculations to align their reports and models with the way your organization costs and prices jobs.
• Raw material inventory and resource tracking for jobs - we don't even use the raw material function because it's inflexible. When you quote raw material, oftentimes you ask for one size diameter of raw material...but the vendor may not have it and often the next best size instead. When/if this happens, you'd have to delete or re-add the raw material to jobboss2 and re-assign that size to every part that's used. You'd, in theory, have to have every possible size of raw material and every spec of raw material that you use in Jobboss2, and you'd still have to re-assign it all of the time to different parts when you couldn't find the ideal size of material. This is a huge gap.
• Automatically logs you out while using the platform, even with only one tab open. We'll be actively using jobboss2, and even within a minute of login, you click on a module of jobboss2, and it will ask you to log in again. Very frustrating.
• Inability to open multiple tabs in Jobboss2. We need to crossreference information all of the time, comparing inventory, last jobs routings & dates, and costs which we try to pull up multiple tabs in jobboss2, but it does not effectively allow you to do this. It's slightly possible, but oftentimes will log you out of your session as soon as you open a new tab.
• Blanket orders and consignment - Jobboss2 is ineffective at allowing efficient tracking of blanket orders or parts on consignment. There's no functionality for consignment tracking of parts as you try to track replenishment buckets.
• Customizable reports with more field and table selections - reports can be customized but only with the fields that Jobboss2 provides for that specific report. We need to link other tables from the database to be able to see the information that we need, and jobboss2 does not easily allow you to link a new table into reports to add additional fields that you want or need to see. For example, in Salesforce...you can pick specific tables that you want to link together and pull any field that you need. Jobboss2 only allows you to see the specific tables that they pre-built for reports. If you need another field that's missing on the report, you'd have to know SQL in order to add it vs. a user-friendly report builder that anyone non-technical would be able to use, which is standard in most other software platforms for ERP or CRM.
• material/inventory forecasting to plan when you need the next job - this is incredibly limited. We typically look out for 2-12 months to plan when we'll need the next lot for a particular part. Jobboss2 material forecast will only let you look at the next 4 months as 4 columns and then it groups any months beyond that into one 5th column. You should be able to set a specific time horizon (i.e. from today to 12 months out and see the stock level and orders needed for each of those next 12 months. As a result, we still have to use manual spreadsheets to plan our production and scheduling jobs.
• jobboss2 upcharges for most new features or modules that you want to add. For example, they've built reports that would be incredibly useful for the majority of their customers, but they charge to add one simple report because it's considered a customization.

Incentivized

• Learning cure is a bit high for this product if you aren't already using a tool set like it.
• finding where documents are stored can be tricky but once you find it you are golden.
• Since I need a third one some of the API's need to be improved.

Incentivized

Jobboss tends to have a very steep learning curve and isnt always useable for a lot of manufacturing staff. Buy-in to utilize the software was and continues to be a challenge as staff needs to track & input components so that info on Jobboss is up to date and reliable

After almost 5 years, we have a full control of this ERP System. We are able to implement new functionalities and modules without any major "consulting" expenses. As of today we are making almost 90% of the personalization/customization and implementation all in house. Once [it] is tuned, [it] keeps running very well with no major issues.

Incentivized

It is extremely easy to learn and use E2 Shop System. It provides everything a manufacturing company might be looking for, starting from entering a new PO to shipping parts. Routers that get created from E2 Shop System also help track parts on the shop floor and is accessible from every where. E2 Shop System also now has an app, which is great when it comes to scanning router steps directly from your phone.

Incentivized

The various forms - like order entry forms that allow the uses to enter sales orders and the ability to personalize the views based on end user needs - are easy to use and follow standard business processes. The new release has a big focus on usability and forms now have a familiar web look and feel which has increased usability considerably.

Have had no issues with availability

Incentivized

Because of the transactional nature of the system this software is available 24 X 7, and IT is responsible for making sure the system is available during normal business hours.

Have only had minimal issues with slow processing

Incentivized

The performance of the product is very good. Given the transactional nature of the system one of the key focus areas for IT is to make sure performance is not affected for internal reasons. This can also depend on the server configuration and setup. For example, performance on Exadata machine is far superior to other Linux custom systems that companies choose to deploy. In general though, as already pointed out, the platform is now very stable and has few bugs. Whenever there are any issues, the cause is usually customizations that we have made to the platform, rather than out-of-the-box standard functionality.

The initial training leaves a little to be desired because it's done by people who know the generalities of the system. However, once you get into one-on-one trainings and tech support calls, they do a tremendous job in these aspects. They go above and beyond to make sure you get what you need.

Incentivized

In general, support has not been great - particularly standard (non premium) support . The main issue is that our IT staff has been using this platform for years and is very knowledgeable Whenever something goes wrong, we usually have a very precise idea of what the problem is. We are skilled at problem diagnosis. But the Oracle support process is very rigid and slow. Typically, we are required to go through a lengthy diagnosis process where they ask us multiple questions sometimes over several days and we are obliged to talk to different people with differing levels of knowledge. Since we already know what the problem is, we really just want a patch or a bug fix, but it takes days to get there instead of minutes. This can be very frustrating. This is a big part of the reason why we pay for premium support. But it's still a bit disappointing.

Our trainer was very knowledgeable and helpful.

Incentivized

The videos and live seminars were helpful but not all were as in-depth as needed.

Incentivized

The instructors are usually precise and knowledgable, and it's convenient to take online classes whenever available any day of the year.

I assumed there would be more assistance from JobBoss for implementation of the software. I felt it was very independent on my part and I felt unsure a lot of the time

Incentivized

The key success factors for the implementation was project management, in-house expertise in IT and time. The implementation process started with the initial evaluation with the initial upgrade on a test system and mapping out the gaps and requirements. We did work with Oracle to understand the new functionality R12 had to offer and did another upgrade and researched solutions. With the use of software development cycle procedures there were conference room pilots with IT, business users. We then refined the project plan to the core key details, performed mock go-live implementations and finally upgraded the software. Overall, this was a very successful process.

We really didn't compare too many other ERP systems. Unfortunately, I was not involved in the decision at the time it was made. We used to have E2 but we were kind of forced into upgrading because E2 would no longer do software updates. Very fluent transition from E2 to JobBOSS².

Incentivized

Oracle e-business suite is better than any other ERP because it is more user-friendly and can be operated by anyone even those who don't know how to run it. Also it has better APS, allowing you to better track costs and allocate resources more efficiently. Also, it has better event management, tracking, and Reporting.

Incentivized

Ability to add individual data collection seats instead of purchasing in bundles

Incentivized

As I mentioned, it's a good tool but not the best

Incentivized

• We have seen improved visibility of our jobs and on how we quote our products to our customers.
• It is nice to be able to see what is running on each station, who is running it and what part of the process the job is currently at.
• I also like the Data Collection module as I can see in real time what all the employees are currently doing.

Incentivized

• We recently implemented Supplier Portal and Invoice Imaging Solution. This has reduced manual effort and increased speed and accuracy. There is no need for people to key in invoices manually now. Suppliers can flip a purchase order into invoice and Oracle will do all the validations and put the invoice on hold in case of any discrepancy.
• Suppliers are very happy with the supplier portal as they can track the entire lifecycle of the invoice online.
• With automation, we could bill all our customers on time. Oracle collects all the possible costs like payroll and expenses, adds markup, and bills our customers. We could track profitability and margins by project.
• The period close and reporting has become easier and faster with this software. 3 people can close the periods now as opposed to 10 before.

Incentivized