Joomla! vs. Sage CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Joomla
Score 8.3 out of 10
N/A
Joomla! is a free and open source content management system used to publish web content. Included features are page caching, RSS feeds, printable versions of pages, news flashes, blogs, polls, a search function, and support for language internationalization.N/A
Sage CRM
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.
$33
per month
Pricing
Joomla!Sage CRM
Editions & Modules
No answers on this topic
Sage CRM (cloud)
$45
Per User per Month
Sage CRM (on premise)
Lifetime License per Seat
Offerings
Pricing Offerings
JoomlaSage CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTiered pricing is available for multiple users.
More Pricing Information
Community Pulse
Joomla!Sage CRM
Features
Joomla!Sage CRM
Security
Comparison of Security features of Product A and Product B
Joomla!
8.4
51 Ratings
2% above category average
Sage CRM
8.7
17 Ratings
3% above category average
Role-based user permissions8.451 Ratings8.813 Ratings
Single sign-on capability00 Ratings8.717 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Joomla!
6.8
48 Ratings
13% below category average
Sage CRM
-
Ratings
API7.346 Ratings00 Ratings
Internationalization / multi-language6.247 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Joomla!
7.7
54 Ratings
1% below category average
Sage CRM
-
Ratings
WYSIWYG editor8.253 Ratings00 Ratings
Code quality / cleanliness8.551 Ratings00 Ratings
Admin section8.349 Ratings00 Ratings
Page templates7.052 Ratings00 Ratings
Library of website themes6.450 Ratings00 Ratings
Mobile optimization / responsive design7.650 Ratings00 Ratings
Publishing workflow8.450 Ratings00 Ratings
Form generator7.646 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Joomla!
7.6
52 Ratings
2% above category average
Sage CRM
-
Ratings
Content taxonomy7.951 Ratings00 Ratings
SEO support7.750 Ratings00 Ratings
Bulk management8.049 Ratings00 Ratings
Availability / breadth of extensions7.052 Ratings00 Ratings
Community / comment management7.250 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Joomla!
-
Ratings
Sage CRM
8.8
17 Ratings
12% above category average
Customer data management / contact management00 Ratings9.017 Ratings
Workflow management00 Ratings8.616 Ratings
Territory management00 Ratings8.517 Ratings
Opportunity management00 Ratings8.917 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.016 Ratings
Contract management00 Ratings8.614 Ratings
Quote & order management00 Ratings9.016 Ratings
Interaction tracking00 Ratings9.216 Ratings
Channel / partner relationship management00 Ratings8.716 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Joomla!
-
Ratings
Sage CRM
8.1
16 Ratings
5% above category average
Case management00 Ratings8.016 Ratings
Call center management00 Ratings8.215 Ratings
Help desk management00 Ratings8.214 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Joomla!
-
Ratings
Sage CRM
8.7
16 Ratings
11% above category average
Lead management00 Ratings8.816 Ratings
Email marketing00 Ratings8.715 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Joomla!
-
Ratings
Sage CRM
9.0
17 Ratings
16% above category average
Task management00 Ratings9.016 Ratings
Billing and invoicing management00 Ratings9.015 Ratings
Reporting00 Ratings9.113 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Joomla!
-
Ratings
Sage CRM
8.6
17 Ratings
11% above category average
Forecasting00 Ratings8.716 Ratings
Pipeline visualization00 Ratings8.416 Ratings
Customizable reports00 Ratings8.717 Ratings
Customization
Comparison of Customization features of Product A and Product B
Joomla!
-
Ratings
Sage CRM
8.6
17 Ratings
11% above category average
Custom fields00 Ratings8.517 Ratings
Custom objects00 Ratings8.516 Ratings
Scripting environment00 Ratings9.016 Ratings
API for custom integration00 Ratings8.314 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Joomla!
-
Ratings
Sage CRM
9.4
13 Ratings
23% above category average
Social data00 Ratings9.513 Ratings
Social engagement00 Ratings9.313 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Joomla!
-
Ratings
Sage CRM
9.0
14 Ratings
18% above category average
Marketing automation00 Ratings9.114 Ratings
Compensation management00 Ratings8.912 Ratings
Platform
Comparison of Platform features of Product A and Product B
Joomla!
-
Ratings
Sage CRM
7.8
16 Ratings
3% above category average
Mobile access00 Ratings7.816 Ratings
Best Alternatives
Joomla!Sage CRM
Small Businesses
ManageWP
ManageWP
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Joomla!Sage CRM
Likelihood to Recommend
8.2
(75 ratings)
8.9
(28 ratings)
Likelihood to Renew
10.0
(28 ratings)
5.1
(11 ratings)
Usability
8.1
(14 ratings)
8.9
(11 ratings)
Availability
9.9
(2 ratings)
-
(0 ratings)
Performance
7.8
(2 ratings)
8.2
(1 ratings)
Support Rating
10.0
(4 ratings)
7.9
(8 ratings)
In-Person Training
-
(0 ratings)
7.0
(1 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.7
(3 ratings)
8.0
(1 ratings)
Product Scalability
9.9
(3 ratings)
-
(0 ratings)
User Testimonials
Joomla!Sage CRM
Likelihood to Recommend
The Joomla Project
If your developers want to have some fun, Joomla offers the stability and friendliness to do custom coding. Certain marketing initiatives require us to get "cute" with the interface, and Joomla allows for that a bit easier than WordPress (and definitely easier than sites like Squarespace). The security of Joomla is also always a plus.
Read full review
Sage
as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
Read full review
Pros
The Joomla Project
  • Security. Its got many new features in the new Joomla! 4 which make the already good security even better. I like the ability to use my Yubi keys to log in with the new webauth standard, I don't think any other CMS has that built in
  • W3C Accessibility Guidelines (WCAG) 2.1 (with AA compliance)
  • Really good SEO that gets our sites to the top of the search engines again without the need for any extra things
  • Speed, it gets a really good score (100%) in the google lighthouse on our server, can't beat that
Read full review
Sage
  • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
  • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
Read full review
Cons
The Joomla Project
  • Because Joomla's user community is smaller than WP, it lacks as many choices from 3rd party developers, meaning it can be a little more difficult to find the right extension for what you need to accomplish
  • Along the same vein, most of the best 3rd-party software for Joomla! is paid
  • Simple features such as Add to Menu and Cache cleaners should be adopted as part of the Joomla! core, though they are available as extensions
  • Joomla! could use a simpler and easier URL rewriting process
Read full review
Sage
  • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
  • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
  • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
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Likelihood to Renew
The Joomla Project
I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
Read full review
Sage
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
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Usability
The Joomla Project
Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
Read full review
Sage
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
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Performance
The Joomla Project
Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
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Sage
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
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Support Rating
The Joomla Project
Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
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Sage
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
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In-Person Training
The Joomla Project
No answers on this topic
Sage
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
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Online Training
The Joomla Project
It is good if you know Joomla! if not it can get a bit confusing
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Sage
No answers on this topic
Implementation Rating
The Joomla Project
Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
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Sage
The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
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Alternatives Considered
The Joomla Project
We tested other platforms like WordPress, Magento and some local CMS. 
But Joomla offered us better resources for generating content.
Joomla is a CMS suitable for many types of projects, especially if you have several people editing content at the same time.
It allows you to maintain visual standardization and offers many options for working with images.
With its ability to control access to different articles, categories or even different components, it is a great tool, even if they are managed by different people.
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Sage
Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
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Return on Investment
The Joomla Project
  • Joomla has reduced our costs of rolling out a new website because it uses less developer time and can be rolled out by individual users as needed.
  • Joomla has a lot of extensions and add-ons that make it easy to create and implement advanced solutions quickly.
Read full review
Sage
  • It is very affordable in pricing, compared to competitors
  • Lead management and convertion into prospects is also a very easy process
  • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
Read full review
ScreenShots