TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joomla

    Score8.3 out of 10
    N/AJoomla! is a free and open source content management system used to publish web content. Included features are page caching, RSS feeds, printable versions of pages, news flashes, blogs, polls, a search function, and support for language internationalization.N/A

    Salsa Labs (discontinued)

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salsa was a donor and constituent management system. Salsa Labs was acquired by EveryAction in 2021 and joined with Bonterra. The Salsa CRM product is no longer available for sale.N/A
    Pricing
    JoomlaSalsa Labs (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JoomlaSalsa Labs (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    JoomlaSalsa Labs (discontinued)
    Considered Both Products
    The Joomla Project
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    JoomlaSalsa Labs (discontinued)
    Security
    Comparison of Security features of Joomla! and Salsa Labs (discontinued)
    Feature
    Joomla!
    8.3
    51 Ratings
    1% above category average
    Salsa Labs (discontinued)
    -
    Ratings
    Role-based user permissions8.351 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Joomla! and Salsa Labs (discontinued)
    Feature
    Joomla!
    6.6
    48 Ratings
    17% below category average
    Salsa Labs (discontinued)
    -
    Ratings
    API7.246 Ratings00 Ratings
    Internationalization / multi-language6.047 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Joomla! and Salsa Labs (discontinued)
    Feature
    Joomla!
    7.7
    54 Ratings
    2% below category average
    Salsa Labs (discontinued)
    -
    Ratings
    WYSIWYG editor8.353 Ratings00 Ratings
    Code quality / cleanliness8.551 Ratings00 Ratings
    Admin section8.249 Ratings00 Ratings
    Page templates7.052 Ratings00 Ratings
    Library of website themes6.350 Ratings00 Ratings
    Mobile optimization / responsive design7.550 Ratings00 Ratings
    Publishing workflow8.450 Ratings00 Ratings
    Form generator7.446 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Joomla! and Salsa Labs (discontinued)
    Feature
    Joomla!
    7.6
    52 Ratings
    1% above category average
    Salsa Labs (discontinued)
    -
    Ratings
    Content taxonomy7.951 Ratings00 Ratings
    SEO support7.650 Ratings00 Ratings
    Bulk management8.049 Ratings00 Ratings
    Availability / breadth of extensions7.052 Ratings00 Ratings
    Community / comment management7.150 Ratings00 Ratings
    Best Alternatives
    JoomlaSalsa Labs (discontinued)
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JoomlaSalsa Labs (discontinued)
    Likelihood to Recommend
    8.2
    (75 ratings)
    7.0
    (11 ratings)
    Likelihood to Renew
    10.0
    (28 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (14 ratings)
    9.0
    (2 ratings)
    Availability
    9.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    9.0
    (2 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    JoomlaSalsa Labs (discontinued)
    Likelihood to Recommend
    The Joomla Project
    If your developers want to have some fun, Joomla offers the stability and friendliness to do custom coding. Certain marketing initiatives require us to get "cute" with the interface, and Joomla allows for that a bit easier than WordPress (and definitely easier than sites like Squarespace). The security of Joomla is also always a plus.
    Incentivized
    Read full review
    Discontinued Products
    Salsa Engage provides a robust interface to Salesforce--our primary CRM--allowing non-intervention synchronization to categorize supporters into groups for email communication. As we are only six months into our implementation, we have not found areas where it's not appropriate to use beyond nit-picky synchronization delays and smart group updates.
    Incentivized
    Read full review
    Pros
    The Joomla Project
    • Security. Its got many new features in the new Joomla! 4 which make the already good security even better. I like the ability to use my Yubi keys to log in with the new webauth standard, I don't think any other CMS has that built in
    • W3C Accessibility Guidelines (WCAG) 2.1 (with AA compliance)
    • Really good SEO that gets our sites to the top of the search engines again without the need for any extra things
    • Speed, it gets a really good score (100%) in the google lighthouse on our server, can't beat that
    Read full review
    Discontinued Products
    • Autoresponders and automated emails have been really cool and simple to use, that tool in itself has added a lot of value and has been a powerful way to keep supporters engaged.
    • Donor management is one thing that Salsa CRM gets really technical with. There is so much information that you can have on each donor.
    • I like the forms and how easy they are to embed on the website, like email sign up forms or donation forms. I can make them look seamless as they sit on the website and gather information and donations.
    Incentivized
    Read full review
    Cons
    The Joomla Project
    • Because Joomla's user community is smaller than WP, it lacks as many choices from 3rd party developers, meaning it can be a little more difficult to find the right extension for what you need to accomplish
    • Along the same vein, most of the best 3rd-party software for Joomla! is paid
    • Simple features such as Add to Menu and Cache cleaners should be adopted as part of the Joomla! core, though they are available as extensions
    • Joomla! could use a simpler and easier URL rewriting process
    Incentivized
    Read full review
    Discontinued Products
    • When we started with Salsa, not every option was available online, some were desktop specific. As it has been some time since I worked with Salsa these have probably been resolved.
    • The ability to communicate between Salsa CRM and other Salsa software options. Sometimes the crossover was not as efficient as was needed.
    • Tagging and setting up rules for particular donors was somewhat confusing - meaning, therefore, that the amount of training needed to implement the software was somewhat intensive.
    Incentivized
    Read full review
    Likelihood to Renew
    The Joomla Project
    I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
    Incentivized
    Read full review
    Discontinued Products
    It suits all of our needs.
    Incentivized
    Read full review
    Usability
    The Joomla Project
    Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
    Read full review
    Discontinued Products
    You do not have to be a tech-savvy person to be able to use the CRM. Reporting is easy to do.
    Incentivized
    Read full review
    Performance
    The Joomla Project
    Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    The Joomla Project
    Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
    Incentivized
    Read full review
    Discontinued Products
    Support response has been swift and knowledgable, though not always the answer I've wanted. One huge design flaw is if I add a new Salesforce field to sync, Salsa Engage will not sync it unless it has changed since the last sync, requiring me to fake an update for an entire database or re-sync the whole enchilada. Better to recognize it's a new Salesforce field and perform the sync en masse.
    Incentivized
    Read full review
    Online Training
    The Joomla Project
    It is good if you know Joomla! if not it can get a bit confusing
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    The Joomla Project
    Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    The Joomla Project
    We tested other platforms like WordPress, Magento and some local CMS. 
    But Joomla offered us better resources for generating content.
    Joomla is a CMS suitable for many types of projects, especially if you have several people editing content at the same time.
    It allows you to maintain visual standardization and offers many options for working with images.
    With its ability to control access to different articles, categories or even different components, it is a great tool, even if they are managed by different people.
    Incentivized
    Read full review
    Discontinued Products
    Salsa Engage is one of the easier products to set up and use, but with that comes limitations. If you want something simple, this works, but if you have more complex needs, then you'd be better off investing in another system that requires more set up work, but provides more customization and robust reporting opportunities.
    Incentivized
    Read full review
    Return on Investment
    The Joomla Project
    • Joomla has reduced our costs of rolling out a new website because it uses less developer time and can be rolled out by individual users as needed.
    • Joomla has a lot of extensions and add-ons that make it easy to create and implement advanced solutions quickly.
    Incentivized
    Read full review
    Discontinued Products
    • Has helped increase our donor retention as we are able to track all communications with donors ensuring that they remain connected.
    • The improved emailing (with fewer bounce rate) has helped increase our website and donation page visibility.
    • We've sold more tickets to our fundraising events with an improved event management system.
    Incentivized
    Read full review
    ScreenShots

    Salsa Labs (discontinued) Screenshots

    Screenshot of the development dashboard.Screenshot of a donor detail report showing donation history.Screenshot of donor cultivation for major giftsScreenshot of mail merge and direct mail fundraisingScreenshot of a donor profile with unlimited custom fields