Likelihood to Recommend If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
Read full review What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
Read full review Pros The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance. Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics). The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these. Read full review Customer service is FANTASTIC! Put regularly used and needed tasks under one umbrella. Makes it easy to schedule and post to Social Media Read full review Cons tbh i would like it to be less costy so all businesses can use it i would like you to add an easy way of communicating through out the app it self less bugs more development. Read full review Offer an automated rewards program for my customer based on their spending and their referrals. Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package. Maybe providing apps. Read full review Likelihood to Renew Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
Read full review Usability It would have been 10 were it not for some feedback from clients re multiple bookings.
Read full review It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
Read full review Support Rating Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Read full review Alternatives Considered JRNI is better than
Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
Read full review Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Read full review Scalability It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
Read full review Return on Investment making one of the most repeated processes easier and simple saving the emplyees time so they can produce more elemenating hassle of arranging and organizing appts. everytime Read full review Increased Social Media Presence has kept us in touch with clients I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before. Read full review ScreenShots