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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JRNI

    Score3 out of 10
    Enterprise companies (1,001+ employees)
    JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).

    $19.95

    per month

    Thryv

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A
    Pricing
    JRNIThryv
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JRNIThryv
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is available in 4 levels and is available by contacting jrni.com.—
    More Pricing Information
    Community Pulse
    JRNIThryv
    Considered Both Products
    JRNI
    No answer on this topic
    Thryv
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Features
    JRNIThryv
    Email & Online Marketing
    Comparison of Email & Online Marketing features of JRNI and Thryv
    Feature
    JRNI
    -
    Ratings
    Thryv
    9.2
    8 Ratings
    23% above category average
    Dynamic content00 Ratings8.97 Ratings
    Ability to test dynamic content00 Ratings9.17 Ratings
    Landing pages00 Ratings10.01 Ratings
    Mobile optimization00 Ratings8.88 Ratings
    Email deliverability reporting00 Ratings9.17 Ratings
    List management00 Ratings8.96 Ratings
    Triggered drip sequences00 Ratings9.73 Ratings
    Lead Management
    Comparison of Lead Management features of JRNI and Thryv
    Feature
    JRNI
    -
    Ratings
    Thryv
    8.1
    7 Ratings
    19% above category average
    Lead nurturing automation00 Ratings8.76 Ratings
    Data quality management00 Ratings8.66 Ratings
    Automated sales alerts and tasks00 Ratings7.16 Ratings
    Campaign Management
    Comparison of Campaign Management features of JRNI and Thryv
    Feature
    JRNI
    -
    Ratings
    Thryv
    9.0
    5 Ratings
    19% above category average
    Calendaring00 Ratings9.05 Ratings
    Event/webinar marketing00 Ratings9.04 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of JRNI and Thryv
    Feature
    JRNI
    -
    Ratings
    Thryv
    6.7
    8 Ratings
    4% below category average
    Social sharing and campaigns00 Ratings9.48 Ratings
    Social profile integration00 Ratings4.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of JRNI and Thryv
    Feature
    JRNI
    -
    Ratings
    Thryv
    6.6
    7 Ratings
    5% below category average
    Dashboards00 Ratings9.17 Ratings
    Standard reports00 Ratings8.67 Ratings
    Custom reports00 Ratings2.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of JRNI and Thryv
    Feature
    JRNI
    -
    Ratings
    Thryv
    8.3
    6 Ratings
    45% above category average
    API00 Ratings7.93 Ratings
    Role-based workflow & approvals00 Ratings8.92 Ratings
    Customizability00 Ratings8.15 Ratings
    Best Alternatives
    JRNIThryv
    Small Businesses
    Square Appointments
    Score10 out of 10
    HighLevel
    Score9.3 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    LocaliQ
    Score8.6 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JRNIThryv
    Likelihood to Recommend
    8.2
    (7 ratings)
    9.5
    (8 ratings)
    Likelihood to Renew
    8.8
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (1 ratings)
    9.0
    (2 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (4 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JRNIThryv
    Likelihood to Recommend
    JRNI
    If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
    Incentivized
    Read full review
    Thryv
    What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
    Incentivized
    Read full review
    Pros
    JRNI
    • The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
    • Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
    • The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.
    Read full review
    Thryv
    • Customer service is FANTASTIC!
    • Put regularly used and needed tasks under one umbrella.
    • Makes it easy to schedule and post to Social Media
    Incentivized
    Read full review
    Cons
    JRNI
    • Quite a few of our clients book several places per course date in one go. Their feedback is that they don't see anywhere where they can write the names of the course attendees. It's quite usual where the one who books the courses in Bookingbug is not the one attending the course. I would like to see this improved so that it's clear where the client can input the attendees' names.
    Read full review
    Thryv
    • Offer an automated rewards program for my customer based on their spending and their referrals.
    • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
    • Maybe providing apps.
    Incentivized
    Read full review
    Likelihood to Renew
    JRNI
    Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
    Read full review
    Thryv
    No answers on this topic
    Usability
    JRNI
    It would have been 10 were it not for some feedback from clients re multiple bookings.
    Read full review
    Thryv
    It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
    Incentivized
    Read full review
    Support Rating
    JRNI
    No answers on this topic
    Thryv
    Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
    Incentivized
    Read full review
    Alternatives Considered
    JRNI
    JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
    Incentivized
    Read full review
    Thryv
    Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
    Read full review
    Scalability
    JRNI
    It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
    Read full review
    Thryv
    No answers on this topic
    Return on Investment
    JRNI
    • The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
    • Our clinic staff have more data for each client, and thus are better prepared for each appointment.
    • Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
    • Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.
    Read full review
    Thryv
    • Increased Social Media Presence has kept us in touch with clients
    • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
    Incentivized
    Read full review
    ScreenShots

    Thryv Screenshots

    Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments