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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JRNI

    Score3 out of 10
    Enterprise companies (1,001+ employees)
    JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).

    $19.95

    per month

    Zen Planner

    Score7 out of 10
    N/AZen Planner is a comprehensive member management software for gyms, affiliate gyms, martial arts schools, MMA schools and fitness studios. The vendor says this solution provides everything necessary to turn the user’s passion into a successful business. With integrated payment processing and automated billing, a self-service Kiosk iPad App, an engaging Member App for Android and Apple devices, scheduling, automations, Advanced Workout Tracking, belt and skill tracking, site templates and…N/A
    Pricing
    JRNIZen Planner
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JRNIZen Planner
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is available in 4 levels and is available by contacting jrni.com.Zen Planner offers straightforward, no-nonsense pricing plans for fitness businesses. Pricing is based off the number of active members your fitness business currently has. Pricing plans start at $75 a month. There are no contracts, startup fees or hidden fees, and key features like payment processing and workout tracking are included in the monthly plan.
    More Pricing Information
    Best Alternatives
    JRNIZen Planner
    Small Businesses
    Square Appointments
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Doodle
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JRNIZen Planner
    Likelihood to Recommend
    8.2
    (7 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.8
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JRNIZen Planner
    Likelihood to Recommend
    JRNI
    If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
    Incentivized
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    Daxko
    I have used Zen Planner at 3 different Jujitsu schools. Every school that has used it, has had great success in keeping their attendance records straight for their students. This is great when promotions are coming up, or special seminars that need to reach everyone. I don't know that Zen Planner is a great product for places that don't need to communicate with their clients on a regular basis.
    Incentivized
    Read full review
    Pros
    JRNI
    • The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
    • Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
    • The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.
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    Daxko
    • Easy to use interface
    • Payment processing is easy for classes or for a small retail shop.
    • The free integrated mobile website is great for everyone to check out the calendar and even sign and pay from within it.
    • I can also send emails right from the platform when I need to connect with a student.
    Incentivized
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    Cons
    JRNI
    • Quite a few of our clients book several places per course date in one go. Their feedback is that they don't see anywhere where they can write the names of the course attendees. It's quite usual where the one who books the courses in Bookingbug is not the one attending the course. I would like to see this improved so that it's clear where the client can input the attendees' names.
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    Daxko
    • The only thing I would like to see, is the ability to see my entire attendance from the app. I can view it on the desktop though.
    Incentivized
    Read full review
    Likelihood to Renew
    JRNI
    Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
    Read full review
    Daxko
    No questions about that, I'm with Zen Planner for a while! They have everything I need and more.
    Incentivized
    Read full review
    Usability
    JRNI
    It would have been 10 were it not for some feedback from clients re multiple bookings.
    Read full review
    Daxko
    No answers on this topic
    Alternatives Considered
    JRNI
    JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
    Incentivized
    Read full review
    Daxko
    I have not used any product that are similar to Zen Planner in any way.
    Incentivized
    Read full review
    Scalability
    JRNI
    It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
    Read full review
    Daxko
    No answers on this topic
    Return on Investment
    JRNI
    • The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
    • Our clinic staff have more data for each client, and thus are better prepared for each appointment.
    • Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
    • Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.
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    Daxko
    • Saves me time in using a paper attendance record sheet.
    • Payments are automated, no need to request checks or payments from anyone. Emails are sent out if a payment fails.
    • I can keep track of 10, 20, 30, or even 50 students using this platform.
    Incentivized
    Read full review
    ScreenShots

    Zen Planner Screenshots

    Screenshot of Detailed Member InformationScreenshot of Instructor BiosScreenshot of Advanced Workout TrackingScreenshot of Retail Sales & Inventory ManagementScreenshot of Embedded SchedulesScreenshot of Quick Check-Ins