JumpCloud vs. LoginRadius

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JumpCloud
Score 8.8 out of 10
N/A
JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users and systems. It allows administrators to grant users secure access to resources with protocols and access controls. It also includes extensive APIs, tools, and integrations to ensure maximum administrative…N/A
LoginRadius
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
LoginRadius is a customer identity platform that helps companies deliver a streamlined login process while protecting digital accounts and complying with data privacy regulations. The vendor says LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key platform features include registration services, adaptive security, integration with third-party applications, and customer insights. The vendor says it has been named an industry leader in customer…N/A
Pricing
JumpCloudLoginRadius
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JumpCloudLoginRadius
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is dependent on various factors including usage, configuration options and customization.
More Pricing Information
Features
JumpCloudLoginRadius
Identity Management
Comparison of Identity Management features of Product A and Product B
JumpCloud
8.3
13 Ratings
3% above category average
LoginRadius
10.0
4 Ratings
21% above category average
ID-Management Access Control8.212 Ratings10.04 Ratings
ID Management Single-Sign On (SSO)8.512 Ratings10.04 Ratings
Multi-Factor Authentication8.713 Ratings10.04 Ratings
Password Management8.28 Ratings10.04 Ratings
Account Provisioning and De-provisioning8.313 Ratings10.04 Ratings
ID Management Workflow Automation7.89 Ratings10.04 Ratings
ID Risk Management8.28 Ratings10.04 Ratings
Best Alternatives
JumpCloudLoginRadius
Small Businesses
Dashlane
Dashlane
Score 9.3 out of 10
Dashlane
Dashlane
Score 9.3 out of 10
Medium-sized Companies
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Enterprises
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JumpCloudLoginRadius
Likelihood to Recommend
8.7
(13 ratings)
10.0
(4 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.4
(10 ratings)
-
(0 ratings)
Support Rating
8.1
(11 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(8 ratings)
-
(0 ratings)
Professional Services
7.9
(3 ratings)
-
(0 ratings)
User Testimonials
JumpCloudLoginRadius
Likelihood to Recommend
JumpCloud
JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
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LoginRadius
  • Good for login traffic management
  • No latency Issues
  • One of the most secure platforms
  • Cloud-based Customer Identity and Access Management with User Registration, Social Login, Federated SSO and Web SSO.
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Pros
JumpCloud
  • User Management - The ability to control our users and set password/polices is made easy in the JC console
  • Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
  • SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
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LoginRadius
  • Implementation was super easy and a great dashboard for monitoring.
  • Excellent integration with standard libraries helps to build a secure authentication service.
  • A passwordless login system helps save customers time.
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Cons
JumpCloud
  • SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
  • Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
  • Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
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LoginRadius
  • Delay in response from online portal. However, online chat works faster.
  • Initially, take time to learn the technical details of the features provided.
  • Can be made easy for people having less technical expertise.
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Usability
JumpCloud
It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
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LoginRadius
No answers on this topic
Support Rating
JumpCloud
I have rarely contacted support. When I have, the responses were within expected time frames, and easy to access. Community support is incredible, both from the JumpCloud representatives, and the user base community at large. The support pages on the website also are typically very well written and strike a nice balance between having the technical information needed, and also being easy to understand for the small business types that might not have as much of a technical background as an IT Admin.
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LoginRadius
No answers on this topic
Implementation Rating
JumpCloud
Being responsible for choosing the product after a POC and pilot we found the process to be simple and effective
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LoginRadius
No answers on this topic
Alternatives Considered
JumpCloud
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LoginRadius
LoginRadius provided a smooth, precise, and methodical implementation so that customers could enjoy a optimistic experience on their digital platform.
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Contract Terms and Pricing Model
JumpCloud
Some features would make more sense for us to be bundled by machine, instead of the user. We have fewer machines, and multiple users log into one machine, so doing something like paying per user for services like Patch Management are difficult to warrant the cost. I also feel a more complete package that includes common addon features; Patch Management and Password Manager, would be an improvement. It would also be nice if we could change packages, addons, and other billing services via self-service instead of reaching out to our account manager.
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LoginRadius
No answers on this topic
Professional Services
JumpCloud
services and professional team and support teams are good
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LoginRadius
No answers on this topic
Return on Investment
JumpCloud
  • Very easily add, or disable employee logins
  • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
  • Higher security and visibility of security issues
  • Reduced onboarding time from days to minutes
  • Enabled easy reassignment of user accounts to another user via groups when employees leave
  • Quick securing of terminated users, or otherwise compromised accounts
  • Reduced user disablement time from previous manual methods requiring days, to literal minutes
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LoginRadius
  • Created a secure environment for customers as well as for our internal team
  • Improvement in customer retention
  • Progressive profiling helped us to know our customers in a better way
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ScreenShots