Juniper Mist Premium Analytics vs. Progress WhatsUp Gold

For an organization looking to get insights into what their users are experiencing as far as SLE while utilizing the network, Jupiter Mist Premium Analytics works great. The ease of use of [this] product is one of the best that I have seen. The ability to track so many areas of your wireless network becomes a great benefit in determining the overall needs of the entire network.

Incentivized

[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)

Incentivized

• Application Use Tracking
• Traffic by SSID
• SLE Tracking
• Data Usage
• Access Point Useage Tracking

Incentivized

• Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
• Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
• The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.

Incentivized

• Homepage
• Application and Tools
• Knowledge Based Articles

Incentivized

• Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
• You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.

Incentivized

We have never had an issue with support. It has always been quick and understandable

Incentivized

Juniper Mist Premium Analytics is very comparable to this other products. However, it provides much more details. We selected this product because it integrates with our network environment. We have Juniper switches and use the MIST AI system. Jupiter products are state of the art and make our jobs easier due to the ease of use and data that they provide.

Incentivized

Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.

Incentivized

• Growth
• Analytics
• Customer Satisfaction

Incentivized

• Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
• Saves on system downtime and lost productivity
• Remote monitoring means less staff hours spent checking for potential problems.

Incentivized