KACE Systems Management Appliance (SMA) vs. Microsoft Enterprise Mobility + Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KACE Systems Management Appliance
Score 9.1 out of 10
N/A
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM…N/A
Microsoft Enterprise Mobility + Security
Score 8.4 out of 10
N/A
Microsoft Enterprise Mobility + Security is a suite of applications supporting mobile device and application security, MDM, as well as conditional or privileged access with multi-factor authentication, and advanced security reporting. Products in the suite includes Microsoft Intune mobile device management, Azure Information Protection, Microsoft Identity Manager, Microsoft Cloud App Security, Azure Active Directory, and other ancillary applications.N/A
Pricing
KACE Systems Management Appliance (SMA)Microsoft Enterprise Mobility + Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KACE Systems Management ApplianceMicrosoft Enterprise Mobility + Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
KACE Systems Management Appliance (SMA)Microsoft Enterprise Mobility + Security
Features
KACE Systems Management Appliance (SMA)Microsoft Enterprise Mobility + Security
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
KACE Systems Management Appliance (SMA)
8.6
12 Ratings
9% above category average
Microsoft Enterprise Mobility + Security
-
Ratings
Software and hardware inventory tracking10.012 Ratings00 Ratings
License management9.011 Ratings00 Ratings
Asset lifecycle monitoring8.010 Ratings00 Ratings
Contract management6.06 Ratings00 Ratings
Asset relationship management10.08 Ratings00 Ratings
Best Alternatives
KACE Systems Management Appliance (SMA)Microsoft Enterprise Mobility + Security
Small Businesses
Atera
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Score 8.8 out of 10
Avast CloudCare
Avast CloudCare
Score 10.0 out of 10
Medium-sized Companies
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 9.1 out of 10
Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 9.1 out of 10
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User Ratings
KACE Systems Management Appliance (SMA)Microsoft Enterprise Mobility + Security
Likelihood to Recommend
10.0
(12 ratings)
8.1
(4 ratings)
Usability
8.6
(3 ratings)
7.0
(1 ratings)
Support Rating
9.5
(4 ratings)
-
(0 ratings)
User Testimonials
KACE Systems Management Appliance (SMA)Microsoft Enterprise Mobility + Security
Likelihood to Recommend
Quest
I think it has added value for any organization. It reduced our Tech Support cost by: -Supporting users anywhere -Reducing users downtime as well keep them informed with the status of their tickets -Managing software and hardware actively -Processing automation -deploy mass software installs, patching or updates - Provide approved software's to users to install without IT help
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Microsoft
Overall it is well suited to a mid size Enviromint with a limited staff. If you have a limited amount of time you can dedicate to solutions then having one that is by default already included in the system and can be managed well then it makes for fast integration with low overhead
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Pros
Quest
  • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
  • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
  • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
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Microsoft
  • End point managment
  • User account security
  • Privileged identity management
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Cons
Quest
  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
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Microsoft
  • The subscription model (cost) could be revamped for perpetual licensing options
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Usability
Quest
Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
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Microsoft
most features are pretty point and click simple. Some areas that are move detailed require some specialized training and knowledge to be able to navigate and get anything useful out of it. With some basic understanding you can gather tremendous amounts of data and have it available
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Support Rating
Quest
KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
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Microsoft
No answers on this topic
Alternatives Considered
Quest
We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
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Microsoft
EMS integrates directly with Office 365. It offers multiple desired features in one product/subscription. It's difficult to do a 1:1 comparison between each product. OneLogin's pre-sales support was terrible and implementation was complex. Barracuda offers great email protection but hard to justify the cost when EMS can just be added on to existing Office 365 accounts and brings additional benefit in SSO, etc.
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Return on Investment
Quest
  • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
  • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
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Microsoft
  • MFA has prevented a number of phishing attacks against our organization
  • Endpoint management has allowed us to use autopilot to set up our devices far faster
  • PIM has helped to secure our admin accounts
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ScreenShots